Hiring: Senior Application Support Analyst – Aladdin Front Office

Location: New York City, NY (Remote Allowed)
Duration: Long-Term Contract

Job Summary

We are seeking an experienced Senior Application Support Analyst with strong expertise in BlackRock Aladdin Front Office to support a global asset management environment. The ideal candidate will have 7–10 years of experience supporting investment management or capital markets applications and possess deep knowledge of the front-office trade lifecycle, production support, SQL, and automation.

Key Responsibilities

• Provide Level 2/Level 3 production support for BlackRock Aladdin and related Front Office applications.

• Support Portfolio Management, Order Management, Trade Execution, Trade Booking, and Post-Trade workflows.

• Investigate production issues, perform root cause analysis, and drive incidents through resolution.

• Coordinate with BlackRock support, business users, and technology teams to resolve critical production issues.

• Write and execute SQL queries for troubleshooting, data validation, and reporting.

• Develop automation and operational tools using Python.

• Participate in production deployments, release management, and change management activities.

• Monitor application health and contribute to continuous service improvements.

• Collaborate with global support teams and participate in incident management activities.

Required Skills

• 7–10 years of Application Production Support experience in Asset Management or Capital Markets.

• Strong hands-on experience with BlackRock Aladdin supporting Front Office functions.

• Excellent understanding of the investment management trade lifecycle.

• Experience supporting:

  • Portfolio Management

  • Order Management

  • Trade Execution

  • Trade Booking

  • Confirmations & Post-Trade Processing

• Strong SQL skills for data analysis and troubleshooting.

• Hands-on Python scripting experience for automation and operational support.

• Excellent analytical, troubleshooting, and communication skills.

• Experience working directly with Portfolio Managers, Traders, Operations, and Technology teams.

Preferred Skills

• Experience in global production support environments.

• Knowledge of ITIL processes, incident management, and change management.

• Ability to work in a fast-paced, high-availability financial services environment.

If you have strong Aladdin Front Office support experience and are available for a long-term opportunity, please share your updated resume along with your visa status, current location, work authorization, and contact details.