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Senior Five9 Architect

Conflux Systems Inc

Remote • Today

Easy Apply

Contract

Depends on Experience

Five9 Architect – Contact Center / CCaaS

United Technology

Remote • Yesterday

Contract, Third Party

Depends on Experience

Job Details

Skills

IT Architecture
Routing
Software Design
Solution Architecture
Technical Drafting
Five9 solution
Five9 architecture

Summary

Hiring: Senior Five9 Architect

Location: Remote (USA)
End Client: Allergan

We are seeking a highly experienced Senior Five9 Architect with strong expertise in Five9 Contact Center solutions, architecture, and technical design.

Key Responsibilities & Requirements:

Lead Five9 solution architecture and technical design
Design scalable and reliable contact-center solutions
Strong hands-on experience with the Five9 platform
Five9 implementation and integration experience
IVR and call-flow architecture
Call routing and queue design
Five9 APIs and system integrations
CRM and CTI integrations
Cloud contact-center architecture
Translate business requirements into technical solutions
Lead technical discussions and architecture decisions
Create and maintain technical architecture documentation

Ideal Candidate:
A senior-level professional who can independently lead Five9 architecture, solution design, integrations, and technical implementation for enterprise contact-center environments.

Interested candidates: Please DM your updated resume along with your location, availability, and work authorization.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX166b0c
Position Id: 9100970
Posted 22 hours ago

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Contact the job poster

Mummakula Haneesh

Recruiter @ Conflux Systems Inc

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Remote

•

Yesterday

JOB TITLE: Five9 Architect Contact Center / CCaaS Location: Remote Experience: 1015 Years Job Summary We are seeking a senior Five9 Architect to lead the architecture and technical design of enterprise Five9 contact-center / CCaaS solutions. The ideal candidate should have deep Five9 expertise and the ability to define end-to-end contact-center architecture covering IVR, routing, integrations, APIs, scalability, security, reliability, and enterprise application connectivity. Key Responsi

Contract, Third Party

Depends on Experience

Contact Center Architect

Remote

•

Today

Contact Center Architect Healthcare Remote is fine(EST or CST) c2c or w2 independent contractors Contact Center Architect Healthcare Amazon Connect | Member, Provider & Self-Service Experience Business IT Bridge Authentication, Self-Service & Containment Focus Business Partnership & Discovery (the bridge role) Drive the conversation with the business - lead working sessions with operations, member/provider experience, product, and compliance stakeholders to surface goals, pain points, and

Easy Apply

Full-time, Part-time, Contract, Third Party

Remote Genesys Cloud

Remote

•

2d ago

Title: Remote BOT Development Engineer-W2 Must be able to obtain a Public Trust Duration: 6 months/contract This role is for a SME/Tier IV level to design and configure a Solution for Genesys Cloud Contact Center (CX). Strong candidates will also have expertise as an AI technical SME for Genesys Cloud architecture and APIs, partner with business and IT stakeholders to deliver new capabilities, and ensure the platform is secure, stable, scalable, and cost-effective. Top 3-5 Technical Skills: Gene

Easy Apply

Contract

Depends on Experience

Genesys Cloud Architect

Remote or New York, New York

•

Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time