Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
Hiring and how we workWe use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
See yourself at TwilioJoin the team as our next Staff Engineer, Enterprise Security
About the jobAs a Staff Enterprise Security Engineer, you will be a technical leader within the EntSec team, responsible for the foundational security posture of our organization. You will serve as an SME on the technical strategy and engineering execution for securing the AI ecosystem in our Enterprise, moving beyond policy into building the foundational "decision infrastructure" and technical guardrails that allow the enterprise to innovate with AI at scale.
You will also guide strategic direction and collaboration across enterprise security domains. You will need a background in security engineering and the cross-functional influence necessary to solve ambiguous, large-scale problems. Leveraging expertise in security assessments, threat modeling, identity and access control principles, and data protection, you will architect and build preventative guardrails and mitigate new risks introduced by first and third-party AI agents in our Enterprise.
Responsibilities- Design and implement secure reference architectures for Enterprise AI platforms that secures every Twilion's engagement with them, ensuring data integrity, regulatory compliance, and resilience against evolving AI threats.
- Establish a definitive framework for AI vetting, driving the cultural and policy shifts needed to institutionalize this strategic mindset across the organization.
- Collaborate with cross functional partners to develop and set the long term roadmap for agentic AI identity and posture management, ensuring cohesive strategies for reducing risk from agentic AI use.
- Maintain and improve our enterprise security posture through high-quality code (Python, Go, or similar) and infrastructure management via IAC.
- Act as a technical mentor to junior engineers and a strategic advisor to leadership on the evolving AI landscape.
Qualifications:Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply.
Required:- 7+ years of experience in security engineering or infrastructure security
- 2+ years of experience leading teams in a technical capacity/staff engineering capacity at an enterprise.
- Expertise in cloud security (AWS, Google Cloud Platform) and container security (Kubernetes).
- Proven track record of designing and deploying complex security systems at scale.
- Strong proficiency in programming languages such as Python, Go, or Java.
Desired:- Experience in building, deploying and reviewing automation for complex security workflows, including use of both AI-driven and traditional automation tools.
- Excellent communication skills with the ability to explain complex AI security risks to non-technical stakeholders.
LocationThis role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
Compensation*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
.The estimated pay ranges for this role are as follows:
- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $155,520 - $194,400.
- Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $164.640 - $205,800.
- Based in the San Francisco Bay area, California: $182,960 - $228,700.
- This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until December 21, 2026, but may change based on business needs. Twilio thinks big. Do you?We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Stay alert to recruitment fraudWe care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
