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Technical Account Manager (UiPath)

Tekfortune Inc.

Remote • Today

Easy Apply

Contract

70+

Technical Account Manager (UiPath)

Tekfortune Inc.

Hybrid in Washington, District of Columbia • Today

Easy Apply

Contract

$50+

Job Details

Skills

UiPath
Technical Account Manager
AI

Summary

Job Tittle: Technical Account Manager (UiPath)

Location: Remote

Contract: 6 - 12 Months Contract

Job Description:

Technical Account Manager (UiPath)

Take ownership of your customers' technical success with the us
Be a core member of the account team for each of your customers, accountable for technical workstreams that help your customers strategize and execute adoption plans that will return exceptional business value
Proactively engage and influence your customers, providing embedded technical advisory and guiding the technical maturity of your customers' automation programs to help them achieve their objectives and elevate their line of sight as to what can be achieved
Provide UiPath platform infrastructure, installation and upgrade planning, guided assistance, and troubleshooting
Enable your customers' technical stakeholders on UiPath platform best practices relevant to their unique automation pipelines, program objectives, environments and constraints
Conduct design and code reviews for select automations to reinforce and verify those best practices
Perform technical health checks of your customers' automation programs and environments, identifying risks and opportunities for continuous improvement across technical disciplines
Collaborate with UiPath Product Support and other subject matter experts to manage, facilitate, communicate and bring to positive closure escalated support incidents
Provide technical advisory to customers through webinars, demos and speaking engagements
Develop and mature our teams’ processes, assets, and methodologies in an agile manner to continually iterate and maintain best-in-class delivery

Skills required

A minimum of 7+ years of professional experience in technical customer-facing roles
Hands on keyboard experience with the UiPath platform, AI, etc. Or TAMs are expected to have deep technical understanding of our stack including development best practices, configurations in the platform, infrastructure advisory, etc.
Previous experience with UiPath or other intelligent automation products is highly desired
Prior experience in technical support or technical consulting is a plus
Experience with Linux-based systems administration (Kubernetes knowledge is a plus), Windows and Linux server infrastructure, IT, network troubleshooting, and security
Solid background in programming, preferably .NET but others are okay: C#, C++, VB, Java, Python or PowerShell as examples
SaaS and Cloud technical background with hands-on experience in digital technologies
Strong analytical and problem-solving skills
Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
Diplomacy, tact, and poise under pressure when working with customers and partners
Excellent verbal and written communication skills - English fluency is required
Excellent presentation skills with the ability to present to a large audience
Computer Science degree (or equivalent)
Willingness to travel up to 25%

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90941404
Position Id: 9094037
Posted 11 hours ago

Fitment

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Contact the job poster

Vijay Pothiwal

Tekfortune Inc. Recruiter @ Tekfortune Inc.

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Summary

Job Tittle: Technical Account Manager (UiPath)

Location: Remote

Contract: 6 - 12 Months Contract

Job Description:

Technical Account Manager (UiPath)

Take ownership of your customers' technical success with the us
Be a core member of the account team for each of your customers, accountable for technical workstreams that help your customers strategize and execute adoption plans that will return exceptional business value
Proactively engage and influence your customers, providing embedded technical advisory and guiding the technical maturity of your customers' automation programs to help them achieve their objectives and elevate their line of sight as to what can be achieved
Provide UiPath platform infrastructure, installation and upgrade planning, guided assistance, and troubleshooting
Enable your customers' technical stakeholders on UiPath platform best practices relevant to their unique automation pipelines, program objectives, environments and constraints
Conduct design and code reviews for select automations to reinforce and verify those best practices
Perform technical health checks of your customers' automation programs and environments, identifying risks and opportunities for continuous improvement across technical disciplines
Collaborate with UiPath Product Support and other subject matter experts to manage, facilitate, communicate and bring to positive closure escalated support incidents
Provide technical advisory to customers through webinars, demos and speaking engagements
Develop and mature our teams’ processes, assets, and methodologies in an agile manner to continually iterate and maintain best-in-class delivery

Skills required

A minimum of 7+ years of professional experience in technical customer-facing roles
Hands on keyboard experience with the UiPath platform, AI, etc. Or TAMs are expected to have deep technical understanding of our stack including development best practices, configurations in the platform, infrastructure advisory, etc.
Previous experience with UiPath or other intelligent automation products is highly desired
Prior experience in technical support or technical consulting is a plus
Experience with Linux-based systems administration (Kubernetes knowledge is a plus), Windows and Linux server infrastructure, IT, network troubleshooting, and security
Solid background in programming, preferably .NET but others are okay: C#, C++, VB, Java, Python or PowerShell as examples
SaaS and Cloud technical background with hands-on experience in digital technologies
Strong analytical and problem-solving skills
Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
Diplomacy, tact, and poise under pressure when working with customers and partners
Excellent verbal and written communication skills - English fluency is required
Excellent presentation skills with the ability to present to a large audience
Computer Science degree (or equivalent)
Willingness to travel up to 25%

Dice Id: 90941404
Position Id: 9094037
Posted 11 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Vijay Pothiwal

Tekfortune Inc. Recruiter @ Tekfortune Inc.

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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