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Job Details

Skills

IT Transformation
FOCUS
Information Technology
IT Strategy
Roadmaps
Amazon Web Services
API
Software Modernization
Operational Efficiency
Automated Testing
Enterprise Architecture
Data Quality
Auditing
High Availability
Production Support
Reliability Engineering
Agile
Vendor Relationships
Cost Management
Stakeholder Engagement
Data Integration
Leadership
Innovation
Mentorship
Continuous Improvement
Accountability
Computer Science
Software Engineering
Microsoft Azure
Health Care
Microsoft Exchange
DevOps
Continuous Integration
Continuous Delivery
Edifecs
Management
IT Management
Microservices
Regulatory Compliance
Collaboration
Electronic Data Interchange
Process Reengineering
Workflow
Scalability
Software Development Methodology
DevSecOps
Design Patterns
Data Processing
Operational Excellence
SLA
Incident Management
Strategic Thinking
Communication
Stakeholder Management
ADF
Databricks
Streaming
Advanced Analytics
Artificial Intelligence
Machine Learning (ML)
Cloud Computing
Training
Partnership
Brand

IT Transformation
FOCUS
Information Technology
IT Strategy
Roadmaps
Amazon Web Services
API
Software Modernization
Operational Efficiency
Automated Testing
Enterprise Architecture
Data Quality
Auditing
High Availability
Production Support
Reliability Engineering
Agile
Vendor Relationships
Cost Management
Stakeholder Engagement
Data Integration
Leadership
Innovation
Mentorship
Continuous Improvement
Accountability
Computer Science
Software Engineering
Microsoft Azure
Health Care
Microsoft Exchange
DevOps
Continuous Integration
Continuous Delivery
Edifecs
Management
IT Management
Microservices
Regulatory Compliance
Collaboration
Electronic Data Interchange
Process Reengineering
Workflow
Scalability
Software Development Methodology
DevSecOps
Design Patterns
Data Processing
Operational Excellence
SLA
Incident Management
Strategic Thinking
Communication
Stakeholder Management
ADF
Databricks
Streaming
Advanced Analytics
Artificial Intelligence
Machine Learning (ML)
Cloud Computing
Training
Partnership
Brand

Summary

Manager, Information Technology - Encounters IT (Transformation & Architecture Focus)

Job Summary

The Manager, Information Technology - Encounters IT is a technology leader and visionary responsible for driving modernization, scalability, and innovation across the Encounter Management ecosystem. This role leads a cross-functional engineering team delivering encounter processing capabilities while advancing cloud adoption, modern architecture patterns, and enterprise transformation initiatives.

This position owns the end-to-end technology strategy for encounter processing platforms, ensuring reliability, compliance, and performance, while partnering closely with EDI, integration, and business teams for seamless data exchange and regulatory submission. The role focuses on transforming legacy encounter processes into scalable, cloud-enabled, and automation-driven platforms.

Key Responsibilities

Technology Strategy & Transformation

Define and execute a multi-year technology roadmap for Encounters IT aligned with enterprise digital and modernization strategy
Lead cloud adoption (Azure/AWS), microservices, API-first, and event-driven architecture initiatives across encounter platforms
Drive legacy modernization and platform transformation, including re-platforming and workflow automation
Identify and implement innovative solutions to improve scalability, performance, and operational efficiency

Architecture & Engineering Leadership

Provide architectural oversight for encounter ingestion, validation, processing, and downstream consumption
Establish and enforce modern engineering practices including DevSecOps, CI/CD, automated testing, and infrastructure-as-code
Develop scalable, resilient, and secure design patterns for high-volume transaction processing
Ensure alignment with enterprise architecture standards and data/integration strategies

Encounter Domain Leadership

Own end-to-end encounter processing lifecycle from intake through validation and readiness for submission
Partner and collaborate closely with EDI teams to ensure accurate, compliant transmission and submission of encounters
Ensure adherence to state and federal regulatory requirements across all markets
Drive improvements in data quality, processing timeliness, and audit readiness

Platform Reliability & Operations

Ensure high availability, resiliency, and performance of encounter platforms
Accountable for production support, incident management, and operational SLAs
Implement Site Reliability Engineering (SRE) practices including monitoring, observability, and automation

Delivery & Execution

Lead delivery across Agile teams with a mix of internal and vendor resources
Drive predictable, high-quality execution across projects, enhancements, and releases
Manage vendor relationships and optimize delivery through effective governance and cost management

Stakeholder Engagement & Collaboration

Act as a trusted technology partner to business, compliance, EDI, and integration teams
Translate business needs into scalable technology solutions and transformation initiatives
Drive cross-functional collaboration across data, integration, infrastructure, and security teams

Talent & Leadership

Build and lead a high-performing engineering team focused on innovation and delivery excellence
Mentor team members on modern technologies, cloud engineering, and encounter domain knowledge
Foster a culture of continuous improvement, accountability, and technical excellence

Education & Experience

Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred)
8+ years of experience in software engineering, integration, or platform development
3-5+ years of experience in IT leadership or management roles
Hands-on experience with cloud platforms (Azure preferred), microservices, APIs, and distributed systems
Strong experience in healthcare encounters, claims, or data exchange ecosystems
Experience with modern DevOps practices (CI/CD, automation, containerization)
Experience working with or alongside EDI/encounter submission platforms preferred
Hands-on or working knowledge of Edifecs (Encounter Management platform) strongly preferred

Core Competencies & Skills

Visionary Technology Leadership - Ability to drive enterprise modernization and transformation
Cloud & Modern Architecture Expertise - Microservices, APIs, event-driven systems
Encounter Domain Expertise - Strong understanding of encounter workflows and compliance requirements
Cross-Team Collaboration - Effective partnership with EDI, integration, and business teams
Process Transformation - Re-engineering workflows for automation and scalability
Engineering Excellence - SDLC, DevSecOps, and design patterns
Data & Integration Expertise - High-volume data processing and interoperability
Operational Excellence - Reliability, SLA ownership, incident response
Strategic Thinking - Aligning technology with business and regulatory objectives
Communication & Influence - Executive-level communication and stakeholder management

Preferred Differentiators

Experience with cloud-native data platforms (ADF, Databricks, streaming tools)
Exposure to advanced analytics or AI/ML for encounter quality and anomaly detection
Experience in large-scale modernization or cloud transformation programs
Understanding of payer/provider ecosystems and delegated encounter processing models

Working Conditions

General office environment; hybrid model
Up to 30% travel

Compensation Range:
$94,100.00 - $164,800.00
CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):
Salary

Organization Level Competencies

Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.
#LI-GM1

Brand=CareSource

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX11f1ed
Position Id: 291fc555903b93efc5fbd1816e4acf6
Posted 30+ days ago

Job Details

Skills

IT Transformation
FOCUS
Information Technology
IT Strategy
Roadmaps
Amazon Web Services
API
Software Modernization
Operational Efficiency
Automated Testing
Enterprise Architecture
Data Quality
Auditing
High Availability
Production Support
Reliability Engineering
Agile
Vendor Relationships
Cost Management
Stakeholder Engagement
Data Integration
Leadership
Innovation
Mentorship
Continuous Improvement
Accountability
Computer Science
Software Engineering
Microsoft Azure
Health Care
Microsoft Exchange
DevOps
Continuous Integration
Continuous Delivery
Edifecs
Management
IT Management
Microservices
Regulatory Compliance
Collaboration
Electronic Data Interchange
Process Reengineering
Workflow
Scalability
Software Development Methodology
DevSecOps
Design Patterns
Data Processing
Operational Excellence
SLA
Incident Management
Strategic Thinking
Communication
Stakeholder Management
ADF
Databricks
Streaming
Advanced Analytics
Artificial Intelligence
Machine Learning (ML)
Cloud Computing
Training
Partnership
Brand

IT Transformation
FOCUS
Information Technology
IT Strategy
Roadmaps
Amazon Web Services
API
Software Modernization
Operational Efficiency
Automated Testing
Enterprise Architecture
Data Quality
Auditing
High Availability
Production Support
Reliability Engineering
Agile
Vendor Relationships
Cost Management
Stakeholder Engagement
Data Integration
Leadership
Innovation
Mentorship
Continuous Improvement
Accountability
Computer Science
Software Engineering
Microsoft Azure
Health Care
Microsoft Exchange
DevOps
Continuous Integration
Continuous Delivery
Edifecs
Management
IT Management
Microservices
Regulatory Compliance
Collaboration
Electronic Data Interchange
Process Reengineering
Workflow
Scalability
Software Development Methodology
DevSecOps
Design Patterns
Data Processing
Operational Excellence
SLA
Incident Management
Strategic Thinking
Communication
Stakeholder Management
ADF
Databricks
Streaming
Advanced Analytics
Artificial Intelligence
Machine Learning (ML)
Cloud Computing
Training
Partnership
Brand

Summary

Define and execute a multi-year technology roadmap for Encounters IT aligned with enterprise digital and modernization strategy
Lead cloud adoption (Azure/AWS), microservices, API-first, and event-driven architecture initiatives across encounter platforms
Drive legacy modernization and platform transformation, including re-platforming and workflow automation
Identify and implement innovative solutions to improve scalability, performance, and operational efficiency

Architecture & Engineering Leadership

Provide architectural oversight for encounter ingestion, validation, processing, and downstream consumption
Establish and enforce modern engineering practices including DevSecOps, CI/CD, automated testing, and infrastructure-as-code
Develop scalable, resilient, and secure design patterns for high-volume transaction processing
Ensure alignment with enterprise architecture standards and data/integration strategies

Encounter Domain Leadership

Own end-to-end encounter processing lifecycle from intake through validation and readiness for submission
Partner and collaborate closely with EDI teams to ensure accurate, compliant transmission and submission of encounters
Ensure adherence to state and federal regulatory requirements across all markets
Drive improvements in data quality, processing timeliness, and audit readiness

Platform Reliability & Operations

Ensure high availability, resiliency, and performance of encounter platforms
Accountable for production support, incident management, and operational SLAs
Implement Site Reliability Engineering (SRE) practices including monitoring, observability, and automation

Delivery & Execution

Lead delivery across Agile teams with a mix of internal and vendor resources
Drive predictable, high-quality execution across projects, enhancements, and releases
Manage vendor relationships and optimize delivery through effective governance and cost management

Stakeholder Engagement & Collaboration

Act as a trusted technology partner to business, compliance, EDI, and integration teams
Translate business needs into scalable technology solutions and transformation initiatives
Drive cross-functional collaboration across data, integration, infrastructure, and security teams

Talent & Leadership

Build and lead a high-performing engineering team focused on innovation and delivery excellence
Mentor team members on modern technologies, cloud engineering, and encounter domain knowledge
Foster a culture of continuous improvement, accountability, and technical excellence

Education & Experience

Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred)
8+ years of experience in software engineering, integration, or platform development
3-5+ years of experience in IT leadership or management roles
Hands-on experience with cloud platforms (Azure preferred), microservices, APIs, and distributed systems
Strong experience in healthcare encounters, claims, or data exchange ecosystems
Experience with modern DevOps practices (CI/CD, automation, containerization)
Experience working with or alongside EDI/encounter submission platforms preferred
Hands-on or working knowledge of Edifecs (Encounter Management platform) strongly preferred

Core Competencies & Skills

Visionary Technology Leadership - Ability to drive enterprise modernization and transformation
Cloud & Modern Architecture Expertise - Microservices, APIs, event-driven systems
Encounter Domain Expertise - Strong understanding of encounter workflows and compliance requirements
Cross-Team Collaboration - Effective partnership with EDI, integration, and business teams
Process Transformation - Re-engineering workflows for automation and scalability
Engineering Excellence - SDLC, DevSecOps, and design patterns
Data & Integration Expertise - High-volume data processing and interoperability
Operational Excellence - Reliability, SLA ownership, incident response
Strategic Thinking - Aligning technology with business and regulatory objectives
Communication & Influence - Executive-level communication and stakeholder management

Preferred Differentiators

Experience with cloud-native data platforms (ADF, Databricks, streaming tools)
Exposure to advanced analytics or AI/ML for encounter quality and anomaly detection
Experience in large-scale modernization or cloud transformation programs
Understanding of payer/provider ecosystems and delegated encounter processing models

Working Conditions

General office environment; hybrid model
Up to 30% travel

Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business

Dice Id: RTX11f1ed
Position Id: 291fc555903b93efc5fbd1816e4acf6
Posted 30+ days ago

Senior Manager, Application Development (Java, APIs, Microservices, AWS, AI)

Remote or North Carolina

•

Today

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary We are seeking a highly motivated and

Full-time

USD 106,605.00 - 260,590.00 per year

Manager, Information Technology - Encounters IT (Transformation & Architecture Focus)

Skills

Summary

Dice Job Match Score™

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Manager, Information Technology - Encounters IT (Transformation & Architecture Focus)

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Skills

Summary

Dice Job Match Score™

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