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First-Citizens Bank & Trust Company

Job Details

Skills

Problem Solving
Conflict Resolution
Manual Testing
Communication
Documentation
Technical Support
Backup
Recovery
Data Security
Disaster Recovery
Scripting
C#
UI
Test Scenarios
Cucumber
API QA
RESTful
Web Services
Data Integrity
Continuous Integration
Continuous Delivery
GitLab
Jenkins
ROOT
Quality Assurance
Collaboration
Data Management
OOPS
IOS Development
Android
Client/server
Mobile Testing
Mobile Applications
Appium
Defect Tracking
Management
Regression Analysis
System Testing
Root Cause Analysis
Reporting
Agile
Software Development
Testing
Banking
Java
Python
Automated Testing
Database
Integration Testing
Selenium
JIRA
Git
Behavior-driven Development

Problem Solving
Conflict Resolution
Manual Testing
Communication
Documentation
Technical Support
Backup
Recovery
Data Security
Disaster Recovery
Scripting
C#
UI
Test Scenarios
Cucumber
API QA
RESTful
Web Services
Data Integrity
Continuous Integration
Continuous Delivery
GitLab
Jenkins
ROOT
Quality Assurance
Collaboration
Data Management
OOPS
IOS Development
Android
Client/server
Mobile Testing
Mobile Applications
Appium
Defect Tracking
Management
Regression Analysis
System Testing
Root Cause Analysis
Reporting
Agile
Software Development
Testing
Banking
Java
Python
Automated Testing
Database
Integration Testing
Selenium
JIRA
Git
Behavior-driven Development

Summary

Overview

This position is responsible for designing, developing, implementing, and maintaining test automation solutions while ensuring all automation deliverables strictly adhere to the organization's QA Center of Excellence (QACOE) standards and best practices. This position requires complex problem-solving skills to bridge the gap between manual QA and development by delivering production-grade test automation assets that are reliable, maintainable, and aligned with defined standards.

Responsibilities

Technical Support - Leads technical support and service in the installation and testing of software, patches, and upgrades to system products.
Resolves complex problems and failures that occur in assigned products and technical facilities. Responsible for administration, communication, and documentation throughout technical support activities. Designs, implements, and maintains processes related to daily backup, recovery, data security, and other disaster recovery functions.
Develop and maintain robust automation scripts using Java or C#, integrating Selenium for web UI testing and Appium for native mobile testing (iOS/Android).
Design and execute BDD-style test scenarios with Cucumber, promoting collaboration between QA, development, and business stakeholders.
Develop and maintain API test automation using Rest Assured, validation RESTful web services with dynamic payloads, headers, and assertions.
Develop and maintain database validations, ensuring data integrity across backend systems and test environments.
Integrate automation suites into CI/CD pipelines (e.g. GitLab, Jenkins) enabling fast feedback and continuous validation.
Analyze test results, identify root causes of failures, and assist in defect resolution with QA and the Project Team
Collaborate cross-functionally to define testing strategies, test artifact deliverables, test automation acceptance, and quality gates for enterprise applications.
Champion quality engineer principles, including shift-left mindset, test data management, and early automation adoption.

Qualifications

Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer

Strong knowledge of programming using OOPS concepts
7 Years of experience in Testing Mobile apps on iOS and Android.
Hands on experience in Selenium Web driver
Strong client Server / Web and mobile QA experience.
Should have relevant experience in testing NATIVE mobile applications.
Demonstrated experience with Mobile Automation (Appium) preferred
Defect Tracking via different defect tracking/management tools ( specifically JIRA) and Automation Testing Tools (Functional Regression and system Testing)
Experience in root cause analysis and defect diagnosis techniques. Ability to document software defects, and report defects to developers and project manager.
Strong knowledge of Agile and Iterative software development life cycle practices
Streamline the testing process by introducing automation, leveraging tools and setting goals to reduce time and effort
Demonstrate solid domain knowledge in Global Digital Banking applications
Additional skills: Java, Python, Automation Testing, Database validation, Integration testing, Selenium, Jira, Git, APIs, BDD/Gherkins

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10122789
Position Id: 34642
Posted 2 hours ago

Company Info

About First-Citizens Bank & Trust Company

Why First Citizens?

As America’s largest family-controlled bank, we have a unique legacy of strength, stability and vision.In recent years, we’ve grown to become a top 20 U.S. bank and a member of the Fortune 500.

With growth comes opportunities to learn and advance.

Technology is mission-critical here – from innovations that make banking easier to ensuring funds and data are secure, we constantly seek to create efficiencies for our associates and customers.

Our technology team makes a lasting difference by delivering solutions that empower our customers to take charge of their financial future.

Discover what it’s like to make better happen every day at a bank that’s committed to offering you a supportive, vibrant and flexible work environment.

Equal Opportunity Employer.

Member FDIC.

Market Position
Top 20 U.S. Bank

Total Assets
$221B

Fitment

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Quality Engineer III (Remote NC, TX, AZ, GA)

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Quality Engineer III (Remote NC, TX, AZ, GA)

First-Citizens Bank & Trust Company

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About First-Citizens Bank & Trust Company

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