Company OverviewMilestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture, and for over 25 years we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone Culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
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Applicants must reside in one of the following US states: AR, IN, KY, LA, NM, NY, OH, OK, PA, TN, TX, VA, or WV
Work Schedule and Travel- This is a travel-based position supporting deployments at customer locations nationwide, with paid breaks between assignments based on operational and business needs.
- Must maintain flexible availability to support a 24/7 operation, including 12-hour shifts, varying schedules, overnight assignments, weekends, holidays, and on-call coverage as needed.
- Company-covered travel, lodging, and applicable per diem will be provided in accordance with company policies.
Data Center Logistics Specialist IIMilestone delivers technology services through a people-first approach, operational discipline, safety, and continuous improvement. Our teams support customers with reliable execution, clear communication, and accountability.
OverviewThe Data Center L2 Technician performs qualified rack deployment work and serves as an experienced field resource for L1 technicians, reinforcing installation quality, safe material handling, and procedural compliance. As part of a traveling deployment team, you will work at client sites across the country on deployment assignments.
How You Will Make an Impact- Perform qualified L1 deployment duties, including unloading when assigned, unpacking, staging, positioning, and packaging management; lead more complex approved rack movement, positioning, leveling, and accessory installation.
- Verify completed tasks against approved checklists, layout documents, and acceptance criteria; document defects and discrepancies.
- Coach L1 technicians on procedures, equipment checks, safety controls, and documentation, and assist with onboarding.
- Serve as an initial resource for L1 technicians on approved deployment procedures; document and escalate out-of-scope work such as network turn-up, server cabling, and commissioning rather than performing it.
- Assist shift leadership with pre-task planning, work sequencing, quality checks, and shift handoffs.
- Follow SOPs and work instructions, escalate noncompliance promptly, and maintain 5S standards.
- Maintain inventory and work tracking records, assist with physical inventories, and support continuous improvement.
- Operate material-handling equipment and box trucks only when qualified and authorized; reinforce PPE compliance and stop-work authority.
What You Need to Succeed- High school diploma or GED.
- At least one year of experience in data center logistics, warehouse or receiving operations, asset lifecycle management, equipment installation, or a related hands-on field.
- Ability to read and follow SOPs, work instructions, and layout documentation.
- Ability to coach peers, document issues, and identify quality or safety risks.
- Proficiency with Windows-based programs and digital tracking tools, including computers and mobile devices.
- Strong written and verbal communication skills and ability to manage changing priorities.
Preferred Skills- Experience with preconfigured rack deployment or heavy equipment movement.
- Previous peer training, quality inspection, or powered equipment qualification.
- Forklift, electric pallet jack, or 16-foot and 26-foot box truck experience.
Physical Demands and Work Environment- Ability to safely lift, push, pull, and move items weighing up to 50 pounds.
- Ability to walk, squat and climb for extended periods of time.
- Ability to work in environments that may include areas reaching temperatures of 90+ degrees Fahrenheit at times.
- Travel required up to 100% of the time.
- Valid REAL ID or other federally accepted identification for U.S. travel.
- Ability to work overtime and/or weekends as required.
- Current valid driver's license and ability to pass a Motor Vehicle Record Check.
Export Control NoticeThis position may require access to hardware, software, technology, or technical data subject to U.S. export control laws, including the Export Administration Regulations (EAR) and, where applicable, the International Traffic in Arms Regulations (ITAR). Any offer, assignment, or continued access to controlled items is contingent upon the company's determination that the individual is legally authorized to access such items or that any required government authorization can be obtained.
CompensationEstimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & InclusionAt Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
