Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department OverviewThe U.S. Federal Government Markets Division (USFGMD) is dedicated to being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government by delivering highest-quality products, systems, and services. USFGMD achieves this through a professional, well-trained, and diverse workforce that fosters positive, profitable customer relationships resulting in Total Customer Satisfaction and business growth. The Federal Region Field Technical Services Department within USFGMD supports a charter implementing and integrating complex systems deployed worldwide. As a USFGMD Federal Field Engineer, you will be exposed to a wide variety of communications requirements across both Pre-Sale and Post-Sale project phases.
Job DescriptionAs a Federal Field Engineer within the Federal Region Field Technical Services Department, you will support the implementation and integration of complex, worldwide communication solutions across both Pre-Sale and Post-Sale phases at the Federal Managed Zone Core in Lanham, Maryland. USFGMD delivers high-quality products, systems, and services through a skilled, diverse workforce focused on business growth and total customer satisfaction.
- System Maintenance & Operations: Maintain, test, optimize, and document complex communications systems and software applications, ensuring peak operational performance.
- Infrastructure & Network Provisioning: Provision communication system infrastructure and maintain server hardware, operating systems, and software infrastructure, including LAN/WAN networks, routers, switches, firewalls, and cabling.
- Advanced Troubleshooting & Technical Support: Perform expert troubleshooting for software-driven electronics, system/application issues, RF and Broadband architectures (digital P25, data infrastructure, and legacy analog systems), antenna networks, transmitters, receivers, and packet switching techniques.
- Preventative Maintenance & Analysis: Conduct routine preventative maintenance procedures with a focus on trend analysis and meticulous documentation to guarantee ongoing system reliability.
- Cross-Functional Collaboration: Partner with engineering, project management, and sales teams to deliver and support advanced communication solutions that meet or exceed customer requirements.
- Client & Stakeholder Engagement: Apply strong interpersonal and self-management skills to collaborate effectively with Motorola clients, internal service teams, and external subcontractors.
- Reporting & Documentation: Generate comprehensive weekly progress reports detailing system status, key activities, and accomplishments.
Specific Knowledge/Skills:- Associate degree (2-year) in Electronics or IT preferred, or equivalent practical/on-the-job experience.
- CompTIA Security+ or related professional certifications are highly desirable.
- Proficiency in computer network installation, configuration, and maintenance including cabling, routers, switches, firewalls, and bridges.
- Strong understanding of wired communications networks, including Local Area Networks (LAN) and Wide Area Networks (WAN).
- Hands-on experience with logging/recording systems, RF interfaces, wired/wireless communication systems, and network infrastructure.
- Computer literacy with strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, and Access).
- Current, valid driver's license with a clean driving record.
Personal Traits:- Strong self-management and interpersonal communication skills, with the ability to build effective relationships with customers, subcontractors (MSS), internal sales, engineering, project management, and customer service teams.
- Self-motivated and autonomous, capable of performing duties efficiently with minimal direct supervision.
- Strong problem-solving skills to resolve customer issues quickly and calmly under pressure.
- Excellent oral and written communication skills, combined with a high sense of urgency, strong work ethic, and results-driven mindset.
Work Structure & Logistics:- Schedule: Standard 5-day, 8-hour-per-day schedule (40 hours/week). Exact hybrid/remote breakdown to be determined by leadership.
- Travel & Mobility: This position is located in the Washington DC area. The applicant must be willing to travel and be self-motivated.Requires local travel to customer sites, including Washington, DC facilities and the Federal Technical Center (FTC). The Federal Field Engineer will utilize a personal vehicle and receive standard mileage reimbursement.
Candidate Qualifications, and Specific Skills:- Core Aptitude: Highly task-focused individual with strong written, verbal, and interpersonal communication skills.
- Technical Readiness: Basic technical background on Day 1 with the ability and willingness to learn complex P25 radio systems, patching workflows, and R56 standards on the job.
- Industry & Operational Fluency: Familiarity with crisis management and public safety operational environments (e.g., dispatching centers, emergency management operations, or command center environments).
- Clearance: Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Must have a current, valid driver's license.
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
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Target Base Salary Range: $75,000 USD - $95,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements- 3+ years of experience in one of the following: LMR, Telecommunications, Public Safety, Engineering, Networking equipment, Lifecycle Services, Account Management, Management, Customer Service, Sales, Customer Support, Customer Account Management, Project Management, Public Safety, Military or Technical Sales.
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
EEO StatementMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
