Salary: $58,000.00 - $65,000.00 Annually
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 188457
Agency: Department of Employment and Workforce
Division: Workforce Development
Opening Date: 08/06/2026
Closing Date: 8/12/2026 11:59 PM Eastern
Agency Specific Application Procedures:: Please apply online.
Class Code:: AM03
Position Number:: 60035020
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: TEC04
Hiring Range - Min.: $58,000.00
Hiring Range - Max.: $65,000.00
EEO Statement: Equal Opportunity Employer
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job ResponsibilitiesAbout UsBusiness is booming in South Carolina! Are you ready to be a part of developing and connecting the next generation of workers in this state? Year after year, experts pick our state as one of the best in the country for doing business. Just last year, South Carolina announced more than 8,000 new jobs and $9.12 billion in capital investment. Entrepreneurs are flocking to cities like Greenville, Charleston, Columbia, and Rock Hill to start and grow their businesses. And our hospitality industry is primed to take off as travelers from around the world continue to discover the beauty and accessibility of South Carolina's mountains and coast.
Here at the South Carolina Department of Employment and Workforce (DEW), we are laser-focused on connecting every jobseeker who comes through our doors with their next great career opportunity! Are you looking for a meaningful position at an agency brimming with optimism and camaraderie that also offers job security, affordable health insurance, great retirement benefits, and work-life balance? If so, continue reading to discover your chance to make a difference at DEW!
Special Notice: This is a REPOST -- Previous applicants are still being considered and do not need to re-apply for this position.Job DescriptionThe Lead Application Analyst will report to the Workforce Development Division in Columbia. This individual will serve as a subject matter expert and team lead, overseeing the coordination, performance, and development of business analysts supporting workforce programs. The role includes analysis, systems support (SCWOS), staff mentorship, reporting, and serving as a liaison between the team and senior management.
The Lead Application Analyst will:
Provide daily guidance and coordination to workforce analysts. Facilitate meetings to review performance, resolve issues, and align goals. Track team workloads and project progress.
Track and report key performance indicators (KPIs) related to workforce programs and Service Desk operations. Use data to identify trends and recommend improvements.
Serve as lead subject matter expert for SCWOS functionality and Service Desk operations. Provide advanced technical support and guidance to internal and external users. Stay updated on system enhancements and ensure team awareness.
Provide analysis and support for workforce programs. Lead training / on boarding for new and existing staff.
If you're ready to take on this challenge and help support South Carolina's workforce system, please apply. We look forward to hearing from you! Minimum and Additional Requirements Education and ExperienceBachelor's Degree or at least three years of related work experience in the support of a System or application.
Additional RequirementsMust have at least one (1) year experience training individuals with computer systems. Knowledge of capabilities and intricacies of information systems. Ability to direct and teach small to large groups of people by communicating in a clear and concise manner. Ability to work effectively with system users, vendor, and personnel across departments and partner agencies. Ability to assist with identifying and resolving workforce information problems. Ability to maintain a technical workload and prioritize requests. Must have experience with SQL.
Preferred Qualifications Experience using R and HTML.
Additional Comments Supplemental questions are considered part of your official application. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Benefits for State EmployeesThe state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance BenefitsEligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement BenefitsState employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace BenefitsState employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
What is your highest level of education?
- Less than a twelfth grade education
- High school diploma or equivalent
- Associate Degree
- Bachelor's Degree
- Master's Degree or higher
02
How many years of experience do you have with federal reporting and management system requirements for workforce programs?
- None
- Less than one year
- Two to less than three years
- Three years or more
03
How much experience do you have providing training computer system support?
- None
- Less than one year
- Two to less than five years
- Five years or more
04
Please describe your experience as it relates to this position.
05
Are you a veteran?
06
If yes, which branch of service? If no, enter "N/A".
07
Have you ever been employed by the State of South Carolina?
08
If yes, when and what agency/agencies? If no, enter "N/A".
09
At SCDEW, a previous criminal offense or involuntary termination from prior employment are not automatic disqualifiers from employment. The agency takes the totality of a person's work history and background into consideration when making job offers. However, we do expect that individuals provide truthful and complete answers during the application process. Any misrepresentation could result in withdrawal of a pending job offer or termination of employment if selected for hire. By checking "yes" I am certifying that the work history listed on my application is accurate and that I have disclosed all involuntary terminations and any prior criminal convictions (excluding convictions occurring as a minor) regardless of age of offense.
10
How did you hear about this position with SC DEW?
- Indeed.com
- LinkedIn
- Facebook
- Twitter
- SC State Jobs Website - careers.sc.gov
- NASWA Job Board
- SC Works Center Referral
- SC DEW Current or Former Employee
- SC DEW Recruitment Communication or DEW Recruiter
- Other
11
If "Other" selected, please specify.
12
The hiring range for this position is $58,000 - $65,000 per year. Are you willing to accept a position within that salary range?
13
Will you be able to report to the office in Columbia, SC five days a week?
14
Please provide the names, phone numbers, email addresses, and job titles of at least two (2) professional references that we may contact regarding your qualifications and experience. By providing this information, you consent to SC DEW contacting these individuals should you be selected for the position.
Required Question
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