Our customer is seeking a highly skilled Senior Dynatrace Observability Engineer / Subject Matter Expert (SME) with extensive hands-on experience designing, implementing, configuring, and optimizing enterprise observability solutions using the Dynatrace platform.
The ideal candidate will possess strong expertise in application performance monitoring (APM), infrastructure observability, distributed transaction tracing, automated dependency discovery, digital experience monitoring, and AI-driven root cause analysis.
This individual will be responsible for establishing comprehensive visibility across complex enterprise environments, including applications, infrastructure, databases, integrations, and third-party services. The role requires the ability to correlate performance data across multiple technology layers, identify service dependencies, troubleshoot complex issues, and translate technical findings into actionable operational insights.
The successful candidate will work collaboratively with infrastructure, application, operations, and security teams to enhance observability capabilities, improve incident investigation, and establish proactive performance monitoring practices.
Key Responsibilities
Dynatrace Platform Architecture & Implementation
- Design, deploy, configure, and optimize Dynatrace observability solutions across enterprise environments.
- Implement and manage Dynatrace OneAgent, ActiveGate, and associated monitoring components.
- Establish monitoring strategies for applications, infrastructure, databases, and integrated services.
- Configure automatic discovery, monitoring policies, tagging, and logical environment segmentation.
- Implement best practices for platform scalability, performance, and operational efficiency.
- Evaluate existing monitoring configurations and recommend improvements to increase visibility and effectiveness.
Application Performance Monitoring & Distributed Tracing
- Implement end-to-end application performance monitoring across distributed enterprise applications.
- Configure distributed tracing to provide visibility into application transactions across multiple services, APIs, databases, and integrations.
- Identify application bottlenecks, service latency, transaction failures, and performance degradation.
- Establish performance baselines and identify deviations from expected application behavior.
- Analyze transaction flows to isolate performance issues and determine contributing components.
- Support monitoring of internally developed, commercial off-the-shelf, and web-based applications.
Infrastructure Observability & Dependency Mapping
- Configure monitoring for Windows and Linux servers, virtual machines, databases, and supporting infrastructure.
- Implement automated application and infrastructure dependency discovery and visualization.
- Leverage Dynatrace Smartscape and related capabilities to map relationships between services, processes, hosts, and applications.
- Identify upstream and downstream dependencies to support incident impact analysis.
- Establish visibility into resource utilization, infrastructure health, and service availability.
- Maintain accurate service relationships and dependency information to support operational troubleshooting.
