Job DescriptionAt Infoblox, every breakthrough begins with a bold
"what if." What if your ideas could ignite global innovation?
What if your curiosity could redefine the future?
We invite you to step into the next exciting chapter of
your career journey. Bring your creativity, drive, your daring spirit, and feel what it's like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect
70% of the Fortune 500, and we're looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold "what if" can take the world, your community, and your career.
How we empower our people is extraordinary: we're recognized as a
Glassdoor Best Place to Work 2025, Great Place to Work-Certified in five countries, and honored by Cigna as a Healthy Workforce honors for three consecutive years; and what we build is world class: named CybersecAsia's Best in Critical Infrastructure 2024 - clear evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you?
Become the force that turns every "what if" into "what's next." In a world where you can be anything,
Be Infoblox. Staff Resident Engineer We have an opportunity for a Staff Resident Engineer to join our Professional Services Federal team, embedded on-site at a U.S. government customer facility in the Washington, DC / Maryland / Virginia metro area, reporting to the Manager, Professional Services Federal. In this pivotal role, you will serve as the dedicated Infoblox engineering resource embedded with a key federal customer, operating, optimizing, and scaling its mission-critical DNS, DHCP, and IPAM (DDI) environment. Collaborating closely with Infoblox Professional Services, Support, Engineering, and Account teams, you will drive stability, performance, and security across the customer's hybrid network while using automation and AI-assisted tools to streamline operations, analyze trends, and proactively reduce risk.
You're the ideal candidate if you are a seasoned resident engineer or senior network engineer who thrives in high-stakes environments, enjoys building long-term relationships with federal customers, and is excited to use automation and AI-assisted tooling to deliver scalable, repeatable outcomes. You are collaborative, calm under pressure, comfortable operating within federal security and change-control frameworks, and motivated by seeing your work translate directly into improved resilience for critical infrastructure.
Be a Contributor - What You'll Do - Embed with a federal customer as the primary Infoblox engineering resource, focusing on its environment, objectives, and mission priorities
- Operate, administer, and optimize Infoblox DDI (DNS, DHCP, IPAM) and related security services across on-premises, cloud, and hybrid environments
- Prepare, validate, and deploy Infoblox appliance and software configurations for new implementations, upgrades, and approved changes within the customer's network
- Perform recurring health checks, grid audits, and performance tuning, including configuration reviews, recursive limits, RPZs, and syslog and query-capture analysis
- Execute software upgrades, lifecycle reviews, CVE patching, and hotfix validation in accordance with federal change-management windows
- Develop and maintain fault-diagnosis, incident-response, and runbook procedures that incorporate automation and AI-assisted analytics where appropriate
- Own open Infoblox support cases and drive them to resolution by coordinating escalations with Infoblox Support and Engineering
- Assess network topology, redundancy, and scalability, and deliver clear architecture recommendations and roadmaps to customer and Infoblox leadership
- Maintain a unified recommendations tracker and provide regular status updates, risk summaries, and executive-ready reports
- Use scripting, automation, and AI-assisted tools for log and query analysis, anomaly detection, configuration validation, documentation support, and improved mean time to resolution
Be Prepared - What You Bring - 8+ years of hands-on experience in networking, security, or infrastructure engineering, including significant work with enterprise DNS, DHCP, and IPAM at scale
- Deep expertise with Infoblox NIOS-based DDI or comparable platforms, including grid design, high availability, RPZ, DNS security controls, and telemetry
- Strong knowledge of core networking and security concepts, including TCP/IP, routing, high availability, DNSSEC, segmentation, STIGs, and vulnerability management
- Proven experience supporting U.S. federal, DoD, or public sector customers within formal compliance, security, and change-control processes
- Active U.S. government TS/SCI clearance
, or the ability to obtain and maintain the required clearance
- Proficiency with Linux/Unix, Python or PowerShell, Ansible, REST APIs, and other scripting or automation technologies
- Practical experience using AI-assisted tools for troubleshooting, log analysis, reporting, documentation, productivity, or operational decision support, with sound judgment regarding accuracy and data handling
- Demonstrated success as an embedded Resident Engineer, technical account engineer, or similar dedicated customer-facing role
- Excellent communication skills, with the ability to translate complex technical details into clear options and recommendations for engineers, program leaders, and executives
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent hands-on experience; willingness to obtain and maintain Infoblox DDI certifications such as DDIP, INA, or INE
Be Successful - Your Path First 90 Days: Immerse in our culture, connect with mentors (Blox Buddies), and map the systems and meet with key stakeholders that rely on your work. Discuss and create short/long term goals.
Six Months: - Establish yourself as the trusted Infoblox technical authority for the federal customer and key Infoblox stakeholders
- Complete comprehensive assessments of DDI design, grid topology, security controls, and operational processes, and deliver a prioritized remediation and optimization plan
- Implement quick-win improvements, including logging consistency, RPZ hygiene, monitoring thresholds, and runbook enhancements
- Introduce automation and AI-assisted workflows that improve recurring troubleshooting, reporting, configuration review, and documentation tasks
- Complete at least one Infoblox DDI certification, such as DDIP or INA, aligned to your development plan
One Year: - Drive measurable improvements in stability, performance, security posture, and operational resilience across the DDI environment
- Lead major lifecycle initiatives, such as platform upgrades, hardware refreshes, or CVE remediation, with minimal business disruption
- Expand automation and AI-assisted analytics for configuration validation, anomaly detection, operational reporting, and proactive risk identification
- Serve as a strategic advisor to the customer on DDI architecture, DNS security, and hybrid or cloud extension decisions
- Achieve additional Infoblox certifications, such as INA or INE, and mentor other Resident Engineers supporting federal accounts
Belong - Your Community Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you'll grow and belong here.
Be Rewarded - Benefits That Help You Grow, Thrive, Belong - Comprehensive health coverage, generous PTO, and flexible work options
- Learning opportunities, career-mobility programs, and leadership workshops
- Sixteen paid volunteer hours each year, global employee resource groups, and a "No Jerks" policy that keeps collaboration healthy
- Modern offices with EV charging, healthy snacks and the occasional cupcake, plus hackathons, game nights, and culture celebrations
- Charitable Giving Program supported by Company Match
- We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications. Base salary for this position: USD 115,500-194,000, plus bonus
Ready to Be the Difference? Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis
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