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Level 1 Systems Administrator

Akkodis

Rochester, New York • Today

Easy Apply

Full-time

USD 18.00 - 28.00 per hour

Systems Administrator

Purdue University

Remote or Indiana • Today

Full-time

USD 62,400.00 - 66,300.00 per year

System Admin Level 2

Mitchell Martin, Inc.

Remote • 16d ago

Easy Apply

Full-time, Third Party

$84000 - $120000

Akkodis

Job Details

Skills

Customer Experience
Tier 1
Remote Support
System Administration
Onboarding
Software Deployment
Microsoft Office
Active Directory
Wireless Communication
Routers
Switches
Printers
Computer Hardware
Cabling
Management
Real-time
Knowledge Base
Microsoft Windows
OS X
Microsoft Windows Server 2012
Network
UTM
Firewall
Intranet
Insurance
Military
Privacy
Security Clearance
LOS
Law

Summary

Akkodis is seeking a Level 1 Junior Systems Administrator job with a client in Rochester, NY. Must hold a Bachelor degree in an IT related field to be considered. Will be handling incoming requests via phone, email, and chat, while delivering great customer experience. Will perform remote or onsite troubleshooting of Windows or Mac systems as well as determine the best solution based on the issue and details provided by customers.

Salary Range: $18/Hr. to $28/Hr. The salary may be negotiable based on experience, education, geographic location, and other factors.

Level 1 Junior Systems Administrator responsibilities include:

Front-Line Triage & Support: Diagnose and resolve Tier 1 technical issues via phone, email, live chat, and remote support tools.

Systems Administration: Assist with user onboarding/offboarding, password resets, permissions, and software deployment in Microsoft 365 and Active Directory/Entra ID environments.

Hardware & Network Triage: Troubleshoot desktop hardware, workstations, peripherals, basic local network issues (Wi-Fi, routers, switches), and printers.

Regional On-Site Dispatch: Drive the company car to client sites in Western NY for hardware setups, cable management, or hands-on troubleshooting as needed.

Ticket Management: Maintain clear, real-time ticket logs and document solutions in our internal knowledge base

Desired Qualifications:

Bachelor's degree in IT Related field is required.

Minimum One years Related Experience.

Experience in Windows desktop OS skills (Windows

Experience in Windows Office application suite skills

Apple MacOS skills

: Windows (Server 2012/2016/2019/2022) is required

Network, UTM, Firewalls, Inter-intranet experience is required

MSO365 and Google Workspace are required.

Must hold a valid Driver's License with a clean driving record

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at or gina.manioci@

Equal Opportunity Employer/Veterans/Disabled

Benefits offerings include but are not limited to:

Medical/ Dental/Vision Insurance
401k
Holidays and PTO

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit .

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Pay Details: $18.00 to $28.00 per hour

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ;br>
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: cxmodoak1
Position Id: US_EN_6_914759_1647564
Posted 5 hours ago

Company Info

About Akkodis

Join Akkodis: Pioneering the Future of Digital Engineering & Talent Solutions

Welcome to Akkodis, a global leader at the vanguard of digital transformation. For over 35 years, we've been engineering innovative solutions to some of the world's most complex challenges. Our mission? To engineer a smarter future for everyone. We serve a diverse range of clients, from visionary startups to global powerhouses, and our expertise spans digital engineering, industrial consulting, and research and development.

Why Akkodis is Your Next Career Destination

Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.

Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.

Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.

Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.

Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.

Our Evolution and Your Role in It

Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.

Empowering the Future

We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.

Join the Akkodis Community

At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Partnering with Dice for Better Opportunities

In our commitment to connecting tech talent with top industry jobs, Akkodis has established a long-term partnership with Dice, the leading career destination for tech experts. With Dice's specialization in tech careers and a network of over 9 million technology professionals, this partnership amplifies our ability to offer diverse and cutting-edge opportunities to our workforce. It also ensures that our positions reach the most skilled and innovative minds in the tech industry, fostering a vibrant community of tech experts and thought leaders.

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