Job Title: SUPV TECHNICAL SUPPORT
Posting Start Date: 10/2/26
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Description:
Job Overview
Position Summary
The Senior Technical Writer is responsible for building and maintaining the technical documentation framework for a fast-growing engineering and manufacturing organization. This role works directly with engineers, manufacturing teams, Program Management, Quality, and technical leaders to capture complex technical knowledge and translate it into clear, accurate, controlled, and usable documentation. The successful candidate will combine strong technical aptitude, structured thinking, curiosity, communication skills, and the ability to work effectively with experienced technical teams.
Location
This is an onsite/hybrid role based in the Rochester, NY area, with an expectation of spending at least three days per week onsite working closely with engineering and manufacturing teams.
Job Requirements
Key Responsibilities
Technical Documentation & Knowledge Capture
Develop and maintain engineering and manufacturing documentation, including specifications, design documents, process specifications, work instructions, SOPs, test and validation procedures, troubleshooting guides, technical reports, and engineering standards.
Work directly with subject matter experts to capture technical knowledge from discussions, drawings, test data, working notes, and practical experience.
Lead structured interviews and working sessions to clarify requirements, assumptions, dependencies, interfaces, acceptance criteria, and decision rationale.
Translate complex technical concepts into clear, concise documentation appropriate for the intended audience.
Identify gaps, inconsistencies, and undocumented practices and work with technical owners to resolve them.
Convert tribal knowledge into structured, reusable organizational knowledge.
Ensure documentation is aligned with engineering change, configuration-management, quality, and product-release processes.
Manage multiple documentation projects and priorities while coordinating inputs and approvals from cross-functional stakeholders.
Develop a prioritized documentation roadmap based on engineering, manufacturing, quality, and business needs.
Process & Document Management
Document end-to-end engineering and manufacturing workflows, including process steps, ownership, inputs, outputs, controls, decision points, and acceptance criteria.
Establish scalable document structures, naming conventions, metadata, ownership, revision control, and lifecycle practices.
Define authoritative sources of technical information and improve traceability across requirements, designs, processes, test results, and released documentation.
Ensure documentation aligns with engineering change, configuration-management, quality, and product-release processes.
Develop practical templates and documentation standards and reduce duplicate, outdated, or conflicting information.
Documentation Systems & Execution
Manage documentation priorities and projects from discovery through review, approval, publication, maintenance, and retirement.
Develop a prioritized documentation roadmap aligned with engineering, manufacturing, quality, and business needs.
Partner with Engineering, Quality, Program Management, Operations, and IT to improve documentation workflows, repositories, and collaboration tools.
Support PLM, document-management, and knowledge-management systems.
Identify opportunities to simplify, standardize, and automate documentation processes.
Cross-Functional Collaboration
Build trusted relationships with engineers and technical leaders across multiple disciplines.
Facilitate documentation working sessions and independently convert technical discussions into structured outputs.
Communicate effectively across different technical functions and levels of seniority.
Drive adoption of documentation standards without direct authority.
Balance documentation rigor and control with usability, speed, and the needs of a fast-moving organization.
What your background should look like
Bachelor's degree in Engineering or another technical discipline, or equivalent technical experience.
10+ years of technical documentation experience in engineering, manufacturing, hardware, semiconductor, industrial, or similarly complex technical environments.
Demonstrated ability to understand complex technical systems and communicate them clearly.
Experience working directly with engineers and technical subject matter experts.
Experience developing specifications, engineering procedures, process documentation, work instructions, or similar technical content.
Familiarity with configuration management, revision control, requirements management, document control, and quality-management systems.
Experience with PLM, document-management, knowledge-management, or engineering collaboration platforms.
Experience working within a quality management system or controlled document environment.
Experience creating process maps, technical diagrams, system architecture diagrams, workflows, photographs, and annotated images.
Strong analytical, structured-thinking, written, verbal, and facilitation skills.
Ability to independently manage documentation from discovery through publication and lifecycle maintenance.
Strong interpersonal skills and ability to build credibility with experienced technical professionals.
Ability to provide technical writing samples or a portfolio, subject to confidentiality restrictions.
Experience managing documentation projects from initial discovery through review, approval, publication, maintenance, and retirement.
Ability to influence stakeholders and drive adoption of documentation standards without direct authority.
Highly Preferred
Experience in optics, electronics, semiconductors, automation, precision equipment, manufacturing, or complex hardware development.
Experience documenting both products and manufacturing equipment.
Experience helping a rapidly scaling organization establish disciplined engineering documentation and knowledge-management practices.
#TEOpticsJobs #USOpticsJobs
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
ABOUT TE CONNECTIVITY
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.
Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).
COMPENSATION
Competitive base salary commensurate with experience: $75,400 - $113,000 (subject to change dependent on physical location)
Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Incentive(s) + Benefits
BENEFITS
A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.
EOE, Including Disability/Vets
IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.
Job Locations:
Posting City: Rochester
Job Country: United States
Travel Required: 25% to 50%
Requisition ID: 159764
Workplace Type: Hybrid
External Careers Page: Engineering & Technology
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10182902
- Position Id: 32c23dbd238f5042e21ba357a866c16b
- Posted 1 day ago
