UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an IT Systems Administrator II to join our team in Roseville, California.
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Canon, Ricoh, Xerox and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.
Department: Internal IT
Reports To: IT Director
FLSA Status: Full-Time / Non-Exempt
PurposeUbeo is looking for an experienced Systems Administrator who enjoys making technology work seamlessly for users while keeping systems secure. This position is central to our daily operations, ensuring that users have the reliable tools they need to succeed.
Responsibilities: - Provide technical support for business applications
- Manage user accounts, permissions, and access within Active Directory, M365 and other core systems
- Troubleshoot and resolve hardware, software, and network issues across the organization
- Deploy and maintain workstations, servers, and applications
- Support and understand Microsoft related technologies: Windows Server, SharePoint, Office365, NPS, and Active Directory
- Support IT projects including system upgrades, migrations, and new technology implementations
- Perform vulnerability detection, remediation, and systems patching
- Manage time effectively while maintaining accurate ticket documentation
- Communication clearly with end users to keep them informed of ticket status and resolution
Job Related Dimensions: - Track record of integrity and trustworthiness with confidential/sensitive information.
- Ability to plan, organize, and multi-task in a fast-paced environment.
- Very strong attention to detail and problem-solving skills are essential.
- Takes ownership of job responsibilities with personal pride and accountability.
- Ability to work independently with little supervision required.
- Ability to remain calm while working under pressure in a busy environment.
- Ability to work within the timeframe of standard policies and procedures and not miss deadlines/due dates.
- Exhibit extraordinary discretion, confidentiality, flexibility, and willingness to work closely with our team.
- Excellent written and verbal communication skills.
- Strong professionalism and organizational and planning skills.
- Regular and reliable attendance.
Qualifications: - High School Diploma or GED
- 3 Years minimum in the IT field or work-related experience
- A valid driver's license and good driving record
- Excellent customer service skills
- Strong analytical and trouble-shooting skills
- Must be a self-starter
- Must be capable of working independently
- Ability to handle high stressful situations and thrive under pressure
- Impeccable Integrity and Honesty
- Ability to take constructive feedback from Management, or Peers
- Willingness to learn new processes/practices, apply them and train others
Physical Demands & Work Environment: - Ability to sit at a desk for prolonged periods of time
- Ability to talk on the phone and work with various computer tools and applications
- Ability to type and compose written communication in various forms
- Ability to lift 20+lbs on occasion
UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:
- Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
- Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
- Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
- Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
- Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
- Pet Insurance, breathe easy knowing Nationwide has your pets covered
- Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
- A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
- Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life
UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.
Remuneration for this role: $16.90 - $44.00 per hour. Individual compensation packages are competitive and commensurate based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.
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