Welcome to Rockingham Grand Casino, New Hampshire's premier gaming destination. As one of the newest properties in CDI's expanding portfolio of gaming and entertainment venues, Rockingham Grand Casino offers team members the opportunity to grow their careers with a company known for its legacy of innovation and success. Here, we foster a culture of collaboration and excellence-where every team member plays a vital role in creating extraordinary experiences for our guests.
JOB SUMMARYThe Senior Director, Information Technology leads all IT functions for both properties in New Hampshire (Rockingham Grand and Chaser's Poker Room) and works collaboratively with the Corp IT team ensuring that information technology needs of various departments at these locations are met.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Select, train, motivate, and evaluate assigned team members; provide team member training; work with team members to correct deficiencies; implement and/or approve discipline, as appropriate.
- Establish department standards, guidelines and objectives; maintain other administrative processes, such as budget and staffing, to ensure proper planning and efficient operation of assigned areas.
- Analyze, develop, implement, and maintain IT solutions and system support for the property in conjunction with corporate support staff.
- Create and maintain IT projects for the property by managing multiple initiatives simultaneously and ensuring successful execution.
- Define and maintain IT budget and capital expenditures including, but not limited to, expenditures, capital requests, labor and variance reporting in accordance with department, property and enterprise IT objectives.
- Partner closely Corp IT to make recommendations regarding policies, administration, and procedures.
- Diagnose system problems effectively to maximize system utilization for operations.
- Ensure confidentiality of property data and security and maintain compliance with regulations.
- Ensure processes and procedures are in place and executed to meet SOX, PCI and Regulatory compliance controls.
- Perform other duties as assigned.
REQUIRED SKILLS AND ABILITIES- Strong attention to detail and prompt follow-up.
- Ability to manage multiple complex projects simultaneously according to schedules and budgets.
- Ability to respond to common inquiries, complaints, or service requests in a timely and efficient manner.
- Strong technical, analytical, and problem-solving skills.
- Excellent organizational and interpersonal skills.
- Demonstrated working knowledge of IT Systems, web applications, and system hardware.
EDUCATION AND EXPERIENCE- Bachelor's degree in Computer Science, Computer Engineering, or related field.
- Five to ten years of leadership experience in information technology.
- Experience in a gaming or hospitality setting preferred.
- Must obtain and maintain valid gaming license, where applicable.
- ITIL Foundations certification preferred.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS- While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
- The employee may be required to lift and/or move up to 50 pounds.
- The employee may be required to work long hours, including nights, weekends, and holidays.
- The noise level in the work environment is usually moderate to loud.
- The employee may be exposed to smoke when on the floor of the gaming room.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Churchill Downs Incorporated reserves the right to modify, interpret, or apply this job description in any way the Company desires. This job description in no way implies that these are the only duties to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains "at-will." The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Work With UsChurchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.
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