Must Have Technical/Functional Skills
Guidewire Expertise
Strong functional knowledge of:
o Guidewire PolicyCenter
o Guidewire BillingCenter
o Guidewire ClaimCenter
Understanding of Guidewire data model and core insurance workflows.
Experience with Guidewire implementation, enhancement, migration, and integration projects.
Insurance Domain
P&C Insurance
Personal and Commercial Lines
Underwriting
Policy Administration
Claims Management
Billing & Payments
Roles & Responsibilities
Collaborate with business stakeholders to understand and document business processes, functional requirements, and system enhancements.
Conduct requirement gathering workshops, stakeholder interviews, and gap analysis sessions.
Translate business requirements into functional specifications, user stories, use cases, process flows, and acceptance criteria.
Analyze and configure business processes across:
Guidewire PolicyCenter: Policy lifecycle management, underwriting, rating, product configuration, renewals, endorsements, cancellations, and policy issuance.
Guidewire BillingCenter: Billing plans, payment processing, invoicing, collections, refunds, and commission management.
Guidewire ClaimCenter: FNOL, claim lifecycle management, reserves, payments, recoveries, subrogation, and settlement processes.
Work closely with Guidewire developers, architects, QA teams, and product owners during design and implementation.
Facilitate Agile ceremonies including backlog grooming, sprint planning, demos, and retrospectives.
Support integration requirements involving Guidewire, third-party systems, APIs, data warehouses, and external vendors.
Develop and maintain business process workflows, UML diagrams, data mapping documents, and BRDs/FRDs.
Participate in SIT, UAT, and production validation activities.
Analyze defects, prioritize issues, and coordinate resolution with development teams.
Support Guidewire upgrades, migrations, and cloud transformation initiatives.
Ensure compliance with regulatory and insurance business requirements.
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