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Technical Support Engineer (FTPC)

Headway Tek Inc

San Antonio, Texas • Today

Easy Apply

Full-time, Part-time, Contract, Third Party

Technical Support Engineer (FTPC)

Mergen IT LLC

San Antonio, Texas • Yesterday

Easy Apply

Contract

Depends on Experience

Job Details

Skills

Collaboration
Training
Documentation
Continuous Improvement
Service Delivery
Problem Solving
Conflict Resolution
Attention To Detail
Communication
Management
Computer Networking
IT Infrastructure
Technical Writing
User Guides
Computer Science
Technical Support
FOCUS

Summary

Job Title: Technical Support Engineer (FTPC)

Location: Huntsville, AL & San Antonio,TX

C2C or W2

Summary: We are seeking a highly skilled Technical Support Engineer with a strong background in Rockwell Factory Talk Production Centre (FTPC). The ideal candidate will be responsible for providing exceptional technical support to our clients, ensuring the smooth operation of FTPC systems, and troubleshooting any issues that may arise. This role requires a proactive approach to problem-solving and a commitment to delivering high-quality service.

Responsibilities:

Provide technical support for Rockwell Factory Talk Production Centre (FTPC) toclients and internal teams.
Diagnose and resolve technical issues related to FTPC, ensuring minimal downtimefor clients.
Collaborate with cross-functional teams to implement solutions and improve systemperformance.
Conduct training sessions for clients on FTPC functionalities and best practices.
Document technical issues and resolutions in a clear and concise manner.
Stay updated on the latest FTPC features and industry trends to provide informedsupport.
Assist in the development of support documentation and user manuals.
Participate in continuous improvement initiatives to enhance service delivery.

Mandatory Skills:

Strong expertise in Rockwell Factory Talk Production Centre (FTPC) is a dealbreaker.
Proven experience in technical support or a related field.
Excellent problem-solving skills and attention to detail.
Strong communication skills, both verbal and written.
Ability to work independently and manage multiple tasks effectively.

Preferred Skills:

Experience with other Rockwell Automation products.
Familiarity with industrial automation and control systems.
Knowledge of networking and IT infrastructure.
Experience in creating technical documentation and user guides.

Qualifications:

Bachelor's degree in Computer Science, Engineering, or a related field.
5-7 years of experience in technical support, with a focus on Rockwell FTPC.
Relevant certifications in Rockwell Automation or related technologies are a plus.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91112461
Position Id: OOJ - 3533-2534-1793721602
Posted 1 day ago

Fitment

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Similar Jobs

Technical Support Engineer (FTPC)

San Antonio, Texas

•

Yesterday

Job Title: Technical Support Engineer (FTPC) Location: San Antonio, TX (TechM240921) & Huntsville, AL (Onsite) Summary: We are seeking a highly skilled Technical Support Engineer with a strong background in Rockwell Factory Talk Production Centre (FTPC). The ideal candidate will be responsible for providing exceptional technical support to our clients, ensuring the smooth operation of FTPC systems, and troubleshooting any issues that may arise. This role requires a proactive approach to problem-

Easy Apply

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Senior Lead Controls Engineer - Night Shift

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Technical Support Specialist - Industrial Automation

Ohio

•

Today

Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric's innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to

Full-time

USD 41,631.43 - 59,473.47 per year

Job Details

Skills

Collaboration
Training
Documentation
Continuous Improvement
Service Delivery
Problem Solving
Conflict Resolution
Attention To Detail
Communication
Management
Computer Networking
IT Infrastructure
Technical Writing
User Guides
Computer Science
Technical Support
FOCUS

Summary

Job Title: Technical Support Engineer (FTPC)

Location: Huntsville, AL & San Antonio,TX

C2C or W2

Responsibilities:

Provide technical support for Rockwell Factory Talk Production Centre (FTPC) toclients and internal teams.
Diagnose and resolve technical issues related to FTPC, ensuring minimal downtimefor clients.
Collaborate with cross-functional teams to implement solutions and improve systemperformance.
Conduct training sessions for clients on FTPC functionalities and best practices.
Document technical issues and resolutions in a clear and concise manner.
Stay updated on the latest FTPC features and industry trends to provide informedsupport.
Assist in the development of support documentation and user manuals.
Participate in continuous improvement initiatives to enhance service delivery.

Mandatory Skills:

Strong expertise in Rockwell Factory Talk Production Centre (FTPC) is a dealbreaker.
Proven experience in technical support or a related field.
Excellent problem-solving skills and attention to detail.
Strong communication skills, both verbal and written.
Ability to work independently and manage multiple tasks effectively.

Preferred Skills:

Experience with other Rockwell Automation products.
Familiarity with industrial automation and control systems.
Knowledge of networking and IT infrastructure.
Experience in creating technical documentation and user guides.

Qualifications:

Bachelor's degree in Computer Science, Engineering, or a related field.
5-7 years of experience in technical support, with a focus on Rockwell FTPC.
Relevant certifications in Rockwell Automation or related technologies are a plus.

Dice Id: 91112461
Position Id: OOJ - 3533-2534-1793721602
Posted 1 day ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Technical Support Engineer (FTPC)

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•

Yesterday

Easy Apply

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Depends on Experience

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USD 109,600.00 - 164,400.00 per year

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