Career Area:Product Support
Job Description:Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Description:The Regional Connectivity Engineer is a critical role within the Solar Digital team establishing field connectivity domain expertise to deliver InSight Platform for Solar. This role serves as an extension of Connectivity Enablement team within a region to provide site support for connectivity definition, installation and troubleshooting as well as regional connectivity technical expertise to internal and end customers. The individual will work with Solar, Customers and Field team and telecommunication suppliers on connectivity installation and sustaining support. As a field position, the successful candidate could reside in the region/country of current residence.
Responsibilities:Scope of work includes customer site support for connectivity surveys and definition and hardware installation, software configuration, connections, cabling and satellite terminal installations. Initial responsibility includes dedicated support to InSight Connect enablement, controls and networking troubleshooting support to Novazzano and San Diego teams, as well as ongoing local accountability to sustain connectivity for each unit. In addition, this role is expected to provide onshore and offshore field support to connectivity technology obsolescence and upgrade campaigns.
This position is expected to support multiple projects with multiple customers within a region, and be capable of handling complex networking, connectivity, hardware and software remote technology .The candidate must be open to frequent domestic and international travel to support customer meetings and onshore and offshore installations, troubleshooting or training, as required and be persistent and creative in troubleshooting and issue resolution. The successful candidate must work effectively in a team and demonstrate initiative in assigned tasks.
This field-based position is available in multiple Solar Turbines district locations throughout the United States. Available to travel (mainly onshore/occasionally offshore)
50%-75% traveling is required. Top candidates will have:A bachelor's degree or equivalent expertise in engineering or IT is preferred. Offshore Field service experience and/or working knowledge of Solar's product line, as well as familiarity with systems process automation, networking, package instrumentation and/or Turbotronic control systems is beneficial. Proven experience in troubleshooting with relevant technology is highly valued. Multiple language capability is a plus.
This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act.
Summary Pay Range:$81,370.00 - $122,060.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
* These benefits also apply to part-time employees
Posting Dates:Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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