We are looking for Product Manager - Remote / Telecommute for our client in San Jose, CA
Job Title: Product Manager - Remote / Telecommute
Job Location: San Jose, CA
Job Type: Contract
Pay Range: $60.00hr - $65.00hr
Job Overview:
As Product Manager, the successful candidate will set product direction, translate partner and business needs into clear priorities, and work closely with engineering, design, and partner-facing teams to deliver AI-enabled experiences that simplify complex workflows, improve self-service, and drive measurable partner outcomes.
Responsibilities:
- Own the product vision and roadmap for AI-enabled partner experiences across digital self-service journeys.
- Identify, define, and prioritize capabilities that reduce friction across high-value partner workflows and improve partner productivity.
- Translate partner pain points, business priorities, and operational needs into clear product requirements in close partnership with partner-facing teams, design, engineering, and leadership.
- Partner with engineering to evaluate technical approaches, assess feasibility, and make pragmatic build decisions that balance speed, quality, scalability, and user impact.
- Define experiences that adapt to different partner types, roles, permissions, and workflows while maintaining a simple, consistent user experience.
- Establish success metrics that measure partner adoption, task completion, workflow efficiency, self-service effectiveness, and overall partner outcomes.
- Define and manage a phased rollout strategy that validates value, builds trust, and incorporates partner feedback before scaling capabilities broadly.
- Navigate cross-functional dependencies across partner programs, data, platform capabilities, AI governance, and operational teams.
- Champion partner trust and adoption through transparent AI behavior, reliable product experiences, clear enablement, and thoughtful change management.
Qualifications:
Basic qualifications
- 9+ years of product management experience, including experience with platform, portal, marketplace, workflow, or self-service products.
- Demonstrated experience delivering AI-enabled or intelligent product experiences in production, such as automation, recommendations, workflow optimization, conversational interfaces, or decision-support capabilities.
- Experience with channel, partner, or indirect selling processes is an advantage.
- Strong technical fluency, with the ability to evaluate AI and automation approaches, understand API-based architectures, and partner with engineering on feasibility, trade-offs, and scalable implementation options.
- Track record of defining product vision for ambiguous or greenfield initiatives and translating that vision into clear priorities, phased roadmaps, and measurable outcomes.
- Excellent stakeholder management and communication skills across engineering, design, partner operations, go-to-market teams, and business leadership.
Preferred qualifications:
- Experience with ServiceNow platform capabilities, enterprise AI assistants, workflow automation platforms, or equivalent AI-enabled enterprise solutions at scale.
- Background in partner-facing or channel products, partner portals, PRM, deal registration, or partner self-service.
- Familiarity with RBAC, multi-tenant data isolation, and content governance in enterprise platforms.
- Experience with intelligent UX patterns, such as proactive recommendations, contextual assistance, guided workflows, conversational experiences, or workflow automation.
- Understanding of partner ecosystems and how different partner types (resellers, ISVs, system integrators, managed service providers) work.
- Bachelor s degree in computer science, a related technical field, or equivalent practical experience.
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Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
