Job Role: VMware Server Administrator L3
Location: San Jose, CA/Wilmington, MA
Job Description:
Must Have Technical/Functional Skills
o Design, implement, and manage VMware vSphere environments.
o Perform advanced troubleshooting and resolve complex VMware issues.
o Plan and execute VMware upgrades and migrations.
o Reviewing VMWare ESXi server performance
o Verifying VMWare ESXi server configuration
o Configuring VMWare ESXi for High Availability
o System security: Develop policies, procedures, and controls to secure the system
o Perform planning activities for the VxRail solution to be implemented and Support of VxRail
o System changes: Validate changes on the server, virtualization, and messaging platform by studying plans and requirements
o Disaster recovery planning: Work on disaster recovery planning, including handling disaster recovery policies and restoring databases
o Installs new applications and helps configure them including web servers, OS, and infrastructure components.
o Responsible for trouble-shooting customer VMware ESXi Infrastructure issues
o Design and implement tools and solutions for business continuity & disaster management.
o Oversee 2nd and 3rd level Infrastructure operations support on a 24x7 basis, with on-call support during off-hours for initial response to disruptions, outages and incidents.
o Implement ITSM and ITSM procedures with a focus on Incident Management, RCA/Problem Management, Change Management, Event Management, SLAs, production support, standards, and best practices for the technology organization.
o Work with peer Infrastructure and other IT Department Managers to provide input and strategic road map for Data Centre technical platforms.
Roles & Responsibilities
- Troubleshooting OS related issues and Identifying root cause
- Hands on experience on Vcenter, ESXi servers
- Able to work Active directory creation and migration
- Should be able to identify/troubleshoot server hardware issues
- Managing multiple customers and work on multiple ticketing tools
- Experience in Windows and AD
- Good understanding of networking, storage, monitoring and management tools
- Interacting with customer
- Should be very good team player and will work with offshore technical SME with proper collaboration
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