Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
Position Summary
The Learning & Development (L&D) Intern will support the administration and operations of employee learning programs. This role will assist with training assignments, learning system processes, reporting, and employee access requests while gaining hands-on experience in learning analytics and workforce development. The ideal candidate is organized, detail-oriented, and interested in using data to improve employee learning experience.
Key Responsibilities
Coordinate training assignments with LMS vendors, including submitting weekly new hire lists for onboarding and required training enrollment.
Manage LinkedIn Learning access requests by reviewing Workday tickets, tracking approvals, and coordinating access provisioning with internal partners.
Maintain accurate learning records and support day-to-day LMS administration activities.
Pull, organize, and validate learning data from multiple systems.
Assist in creating reports and dashboards on training completion, participation, and learning utilization metrics.
Analyze learning data to identify trends and opportunities for improving learner engagement.
Support learner communications and respond to training-related inquiries.
Assist with special projects related to learning operations and continuous improvement initiatives.
Qualifications
Currently pursuing a bachelor's or master's degree in human resources, Business Administration, Psychology, Education, Data Analytics, or a related field.
Strong interest in Learning & Development, HR Operations, or People Analytics.
Proficiency in Microsoft Excel and PowerPoint.
Strong attention to detail and organizational skills.
Ability to manage multiple tasks and meet deadlines.
Skills Required
Data analysis and reporting
Microsoft Excel (formulas, pivot tables, data organization)
Communication and stakeholder coordination
Problem-solving and analytical thinking
Organization and time management
Attention to detail
Ability to learn new systems and technologies quickly
Collaboration and teamwork
Compensation
Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 90666340
- Position Id: 13355
- Posted 1 day ago
Never miss an opportunity! Create an alert based on the job you applied for.