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Cloud Support Engineer AWS - Contract - W2 & C2C - Seattle, WA - Direct Client

SANS

Seattle, Washington • Today

Easy Apply

Third Party, Contract

Depends on Experience

Job Details

Skills

Cloud Support Engineer
AWS
SaaS
Snowflake
MongoDB
Confluent
Terraform
IaC
AWS Support e
Python
Github
Jira
DataDog
Linux
UNIX
bank
banking
financial

Summary

Position Title: Cloud Support Engineer
Location - Seattle, WA
Basic Purpose:
The Cloud Support Engineer is responsible for administration of key SaaS platforms and frontline operational support of Parametric s AWS hosted cloud environment, including Monitoring, Identity and Secrets Management, Backups, Recovery, and Incident Response.
This role provides frontline operational support for Parametric s cloud environment, including over 100 production AWS applications and critical SaaS platforms. The engineer partners with Cloud Platform Engineering, Development, Security, and Site Reliability Engineering teams to deliver secure, scalable, and highly available cloud solutions while supporting ongoing business growth and the migration of legacy data center workloads to AWS.
Primary Responsibilities:

Provide Tier 1/Tier 2 cloud infrastructure support, incident management, and request fulfillment for Parametric s Cloud infrastructure supporting 100+ production AWS applications
Administer Parametric SaaS platforms (Snowflake, MongoDB Atlas, Confluent Cloud), including platform onboarding, access management, monitoring, security guardrails, and support for audit and risk remediation
Support day-to-day production operations across AWS and SaaS platforms, ensuring availability, stability, and adherence to operational standards
Monitor support queues and respond to Cloud incidents, service requests, and operational escalations
Support Identity and Access Management across AWS and SaaS platforms
Implement centralized observability and monitoring for supported platforms
Perform Cloud backup and recovery operations for production applications
Assist with implementation and enforcement of Cloud Security policies and guardrails
Create and maintain Terraform Infrastructure-as-Code (IaC) for platform configuration
Support audit and regulatory activities, including evidence collection, control validation, and remediation tracking
Support Parametric s data center migration to AWS, including operational onboarding of migrated applications and post-migration stabilization
Create and maintain documentation related to cloud operations, support processes, and platform configurations
Mentor junior team members on secure Cloud Operations practices and IaC
Stay current with industry trends and drive continuous improvement in cloud operations

Job Requirements:

AWS Cloud Architect Associate certification or equivalent
3+ years hands-on AWS Support experience
6+ years hands-on experience in Information Technology roles
Strong knowledge of Terraform, Python, and source control (Github)
Knowledge of Identity and Access Management technologies and best practices
Experience with Agile methodologies and tooling (Jira)
Familiarity with cross-cloud monitoring solutions (DataDog preferred)
Cloud Incident Management experience and ability to participate in on-call rotation
Experience with backup and recovery tooling (AWS Backup preferred)
Experience working in Linux/UNIX
Strong written and verbal communication, documentation, and organizational skills, with the ability to operate effectively both independently and within a team

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: sanny001
Position Id: MOR2JP00018220
Posted 1 hour ago

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Angel Parmar

Recruiter @ SANS

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Terraform
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UNIX
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Summary

Provide Tier 1/Tier 2 cloud infrastructure support, incident management, and request fulfillment for Parametric s Cloud infrastructure supporting 100+ production AWS applications
Administer Parametric SaaS platforms (Snowflake, MongoDB Atlas, Confluent Cloud), including platform onboarding, access management, monitoring, security guardrails, and support for audit and risk remediation
Support day-to-day production operations across AWS and SaaS platforms, ensuring availability, stability, and adherence to operational standards
Monitor support queues and respond to Cloud incidents, service requests, and operational escalations
Support Identity and Access Management across AWS and SaaS platforms
Implement centralized observability and monitoring for supported platforms
Perform Cloud backup and recovery operations for production applications
Assist with implementation and enforcement of Cloud Security policies and guardrails
Create and maintain Terraform Infrastructure-as-Code (IaC) for platform configuration
Support audit and regulatory activities, including evidence collection, control validation, and remediation tracking
Support Parametric s data center migration to AWS, including operational onboarding of migrated applications and post-migration stabilization
Create and maintain documentation related to cloud operations, support processes, and platform configurations
Mentor junior team members on secure Cloud Operations practices and IaC
Stay current with industry trends and drive continuous improvement in cloud operations

Job Requirements:

AWS Cloud Architect Associate certification or equivalent
3+ years hands-on AWS Support experience
6+ years hands-on experience in Information Technology roles
Strong knowledge of Terraform, Python, and source control (Github)
Knowledge of Identity and Access Management technologies and best practices
Experience with Agile methodologies and tooling (Jira)
Familiarity with cross-cloud monitoring solutions (DataDog preferred)
Cloud Incident Management experience and ability to participate in on-call rotation
Experience with backup and recovery tooling (AWS Backup preferred)
Experience working in Linux/UNIX
Strong written and verbal communication, documentation, and organizational skills, with the ability to operate effectively both independently and within a team

Dice Id: sanny001
Position Id: MOR2JP00018220
Posted 1 hour ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Angel Parmar

Recruiter @ SANS

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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