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Network Administrator

Enhanced Computing Solutions

Sparks, Maryland • Today

Full-time

USD 80,000.00 - 85,000.00 per year

Network Administrator (IT Network & Telecoms - Journey)

Washington State Department of Transportation

Remote or Lacey, Washington • Today

Full-time

USD 85,800.00 - 115,416.00 per year

Aruba Network Administrator

Amzur Technologies, Inc.

Remote • Today

Easy Apply

Contract

30 - 35

Network Administrator

SMS Data Products Group

Middle River, Maryland • 20d ago

Full-time

Sr Network Administrator

ID Logistics

Remote • Today

Full-time

USD 100,000.00 - 129,000.00 per year

Remote Network/Systems Administrator - (Active Secret Clearance Required)

NCI Information Systems, Inc.

Remote or Radford, Virginia • Today

Full-time

USD 96,050.00 per year

Network and Computer Systems Administrator - Pipeline

Orion Consortium

Fort Meade, Maryland • Today

Full-time

Network Administrator

Maximus, Inc.

Maryland • Today

Full-time

Depends on Experience

Senior Systems Administrator

Enhanced Computing Solutions

Sparks, Maryland • Today

Full-time

USD 80,000.00 - 85,000.00 per year

Networking Security Engineer II

CACI International, Inc.

Linthicum Heights, Maryland • Today

Full-time

USD 120,800.00 - 265,800.00 per year

B3 ISSO / Sys Ad

Apex Systems

Baltimore, Maryland • Today

Easy Apply

Full-time

$40 - $80 per hour

Engineering Technician (OT)

Amyx Inc

Fort Meade, Maryland • Today

Full-time

SkillBridge Internship- IT Support Specialist/Junior Systems Administrator

COMSO, INC.

Columbia, Maryland • Today

Full-time

Network Architect

Saicon Consultants Inc.

Remote • 30+d ago

Easy Apply

Contract, Third Party

Depends on Experience

Cloud Network Engineer

BeyondTrust Software

Remote • Today

Full-time

Network and Computer Systems Administrators

4 Consulting Inc

Remote • Yesterday

Easy Apply

Full-time, Third Party

Depends on Experience

Principal ScienceLogic Skylar 1/SL1 Engineer

Global Enterprise Services, LLC

Fort Meade, Maryland • Today

Full-time

USD 160,000.00 - 175,000.00 per year

Web Developer

Howard Community College

Columbia, Maryland • Today

Full-time

USD 65,218.00 - 86,739.00 per year

Network Engineer - Clearance Desired

Cydecor

Remote • Today

Full-time

USD 110,000.00 - 135,000.00 per year

IT / Network Engineer

NET2ASPIRE LLC

Remote • 3d ago

Easy Apply

Contract

Network Engineer Junior

ASM Research

Remote • Today

Full-time

Network Engineer Journeyman

ASM Research

Remote • Today

Full-time

Digital Network Exploitation Analysts (DNEAs) TS SCI + Polygraph

Aperio Global

Fort Meade, Maryland • Today

Full-time

Digital Network Exploitation Analyst 1

Aperio Global

Fort Meade, Maryland • Today

Full-time

Network Operations Center Engineer*

Northrop Grumman

Remote or Clearfield, Utah • Yesterday

Full-time

USD 72,100.00 - 108,100.00 per year

Senior AI & Cyber Defense Specialist (Multilingual Required)

Dark Trace

Remote • Today

Full-time

USD 95,000.00 - 120,000.00 per year

Azure IaaS Engineer

CACI International, Inc.

Remote or Arlington, Virginia • Today

Full-time

USD 98,500.00 - 206,800.00 per year

Systems Architect / Local Remote to Boston, MA Area

Motion Recruitment Partners, LLC

Remote or Wakefield, Massachusetts • Today

Easy Apply

Contract

$70 - $75

Satellite Systems Engineer

Leidos

Remote • Today

Full-time

USD 140,000.00 - 155,000.00 per year

Senior Systems Engineer, IT Infrastructure

tax.com

Remote or Hybrid in Manila, Metro Manila • Today

Full-time

Job Details

Skills

Network Engineering
Customer Service
Servers
Operating Systems
Mentorship
Management
Issue Tracking
Billing
Standard Operating Procedure
Network Operations
Migration
Optimization
Collaboration
Reporting
Documentation
Teamwork
Service Delivery
Process Improvement
Communication
System Administration
Microsoft Operating Systems
Microsoft Windows Server
Microsoft Azure
Network Design
Enterprise Networks
SonicWall
Firewall
Network Security
Computer Hardware
Virtual Private Network
TCP/IP
Attention To Detail
Organizational Skills
Computer Networking
Microsoft Office
Cloud Computing
Network
RMM
PSA
ConnectWise
CompTIA
Network+
Security+
Customer Experience
Help Desk
MSP
Technical Support
Professional Development
Laptop

Network Engineering
Customer Service
Servers
Operating Systems
Mentorship
Management
Issue Tracking
Billing
Standard Operating Procedure
Network Operations
Migration
Optimization
Collaboration
Reporting
Documentation
Teamwork
Service Delivery
Process Improvement
Communication
System Administration
Microsoft Operating Systems
Microsoft Windows Server
Microsoft Azure
Network Design
Enterprise Networks
SonicWall
Firewall
Network Security
Computer Hardware
Virtual Private Network
TCP/IP
Attention To Detail
Organizational Skills
Computer Networking
Microsoft Office
Cloud Computing
Network
RMM
PSA
ConnectWise
CompTIA
Network+
Security+
Customer Experience
Help Desk
MSP
Technical Support
Professional Development
Laptop

Summary

OVERVIEWThe Network Administrator II provides advanced network engineering and systems infrastructure support to the Service Delivery Team. This position handles escalated network infrastructure requests, complex systems administration issues, network design and implementation projects, and proactive monitoring of client environments.
The Network Administrator II must possess strong networking expertise combined with solid systems administration knowledge to resolve complex infrastructure challenges spanning both domains. This role collaborates with the Engineering Team for strategic guidance and works closely with project teams to deliver enterprise-grade solutions. Additionally, this position supports and mentors junior technical staff by providing technical guidance and helping others develop their skills.RESPONSIBILITIES & TASKSHELPDESK ESCALATIONS & SUPPORT

Handle escalated tickets from the helpdesk team on complex network and systems issues
Provide advanced troubleshooting for network infrastructure problems affecting client operations
Resolve technical issues related to servers, operating systems, applications, and network connectivity
Mentor junior technicians by answering high-level technical questions and providing guidance
Assist other team members with network troubleshooting and onsite challenges

TICKETING SYSTEM & DOCUMENTATION

Use ConnectWise Manage Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
Manage and record all work in the ticketing system with accurate billing time and notes
Maintain documentation of network designs, configurations, and procedures in ITBoost
Create and update Standard Operating Procedures (SOPs) for network operations and maintenance
Ensure all network changes and incidents are properly documented and communicated
Split tickets with multiple issues into individual tickets for proper tracking

PROJECT WORK

Support the project team with network design and implementation for client deployments
Support network upgrades, migrations, and infrastructure optimization initiatives
Collaborate on complex multi-site and hybrid network projects

COMMUNICATION, REPORTING & RISK

Create and maintain documentation for on-site processes
Escalate tickets requiring Service Delivery Manager support
Communicate ticket status to clients at every step of the way
Notify clients of any changes or outages related to their issues
Identify, communicate, and mitigate potential risks to the Service Delivery Manager and clients

TEAM WORK

Follow the schedule provided by the Service Delivery Manager or Service Coordinator
Adhere to all company security procedures and maintain vigilance for security issues
Identify opportunities for improvement and make constructive suggestions for change
Contribute to innovative process improvements

SKILLS & ATTRIBUTESDESIRED

2+ years of hands-on experience in high-level network maintenance, configuration, and administration
Great communication skills, founded in being a good listener
Strong systems administration knowledge and experience with Windows Server and Azure environments
Advanced knowledge of network design principles and enterprise network architectures
Strong experience with SonicWall firewalls and network security appliances
Experience and knowledge of working with the Microsoft 365 Platform
Experience working with vendors for expedited troubleshooting of hardware and software systems
Proven experience configuring and troubleshooting VPN technologies
Advanced TCP/IP networking knowledge and network troubleshooting methodology
Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders
Exceptional attention to detail with strong organizational skills
Ability to keep up with and adapt to the fast-paced IT world
Ability to answer and explain high-level technical networking and systems questions clearly
Experience supporting Microsoft 365 or other cloud platforms from a network and systems perspective

NICE TO HAVE

Experience using ticketing systems, RMM tools, and PSA software (ConnectWise Manager)
Experience providing support via remote tools (Screen Connect)
Experience handling technical service tickets
Professional IT Certifications such as CompTIA Network+ and Security+
Client experience certifications such as Helpdesk Habits
Experience working on a helpdesk or for a Managed Service Provider (MSP) / IT Support Business

WHAT WE OFFER

Competitive health, dental, and vision coverage
An easy-going environment and culture (we all enjoy what we do)
Subscription to Cybrary.it for ongoing professional development
Company laptop and necessary equipment
Flexible work-from-home arrangements after 90-day probationary period
401(k) retirement plan

COMPENSATION
$80,000 - $85,000
(commensurate with experience)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: orcfeed
Position Id: 24495_27788_00651046
Posted 20 hours ago

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Similar Jobs

Senior Systems Administrator

Sparks, Maryland

•

Today

OVERVIEWThe Senior Systems Administrator provides advanced server and systems support to the Service Delivery Team. This position handles escalated system infrastructure requests, complex systems administration issues, system design and implementation projects, and proactive monitoring of client environments. The Systems Administrator must possess strong server expertise combined with solid systems administration knowledge to resolve complex infrastructure challenges spanning both domains. This

Full-time

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IT Support Technician

Arlington, Virginia

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Today

Job Description Based on the foundation of the Ted and Karyn Hume Center for National Security and Technology, Virginia Tech launched the Virginia Tech National Security Institute in September 2021. With a presence in Blacksburg and the Washington, D.C., metro area, the institute aspires to be the nation's preeminent academic organization at the nexus of interdisciplinary research, technology, policy, and talent development, the national security institute will advance national security in purs

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Help Desk Technician

Dillsburg, Pennsylvania

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Today

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Full-time

USD 22.00 - 30.00 per hour

Network Administrator

No location provided

•

Today

Provide responsive technical support to internal employees, onsite and remotely, across multiple office locations. Administer Windows Server (Active Directory, Group Policy, DNS, DHCP), Microsoft 365, and Entra ID, including user accounts, access controls, and permissions. Troubleshoot workstations, laptops, printers, VoIP phones, Satellite phones and mobile devices. Maintain corporate infrastructure across our Denver and Houston datacenters: Hyper-V, backup and replication, firewalls, switch

Easy Apply

Full-time, Part-time, Contract, Third Party

Job Details

Skills

Network Engineering
Customer Service
Servers
Operating Systems
Mentorship
Management
Issue Tracking
Billing
Standard Operating Procedure
Network Operations
Migration
Optimization
Collaboration
Reporting
Documentation
Teamwork
Service Delivery
Process Improvement
Communication
System Administration
Microsoft Operating Systems
Microsoft Windows Server
Microsoft Azure
Network Design
Enterprise Networks
SonicWall
Firewall
Network Security
Computer Hardware
Virtual Private Network
TCP/IP
Attention To Detail
Organizational Skills
Computer Networking
Microsoft Office
Cloud Computing
Network
RMM
PSA
ConnectWise
CompTIA
Network+
Security+
Customer Experience
Help Desk
MSP
Technical Support
Professional Development
Laptop

Network Engineering
Customer Service
Servers
Operating Systems
Mentorship
Management
Issue Tracking
Billing
Standard Operating Procedure
Network Operations
Migration
Optimization
Collaboration
Reporting
Documentation
Teamwork
Service Delivery
Process Improvement
Communication
System Administration
Microsoft Operating Systems
Microsoft Windows Server
Microsoft Azure
Network Design
Enterprise Networks
SonicWall
Firewall
Network Security
Computer Hardware
Virtual Private Network
TCP/IP
Attention To Detail
Organizational Skills
Computer Networking
Microsoft Office
Cloud Computing
Network
RMM
PSA
ConnectWise
CompTIA
Network+
Security+
Customer Experience
Help Desk
MSP
Technical Support
Professional Development
Laptop

Summary

Handle escalated tickets from the helpdesk team on complex network and systems issues
Provide advanced troubleshooting for network infrastructure problems affecting client operations
Resolve technical issues related to servers, operating systems, applications, and network connectivity
Mentor junior technicians by answering high-level technical questions and providing guidance
Assist other team members with network troubleshooting and onsite challenges

TICKETING SYSTEM & DOCUMENTATION

Use ConnectWise Manage Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
Manage and record all work in the ticketing system with accurate billing time and notes
Maintain documentation of network designs, configurations, and procedures in ITBoost
Create and update Standard Operating Procedures (SOPs) for network operations and maintenance
Ensure all network changes and incidents are properly documented and communicated
Split tickets with multiple issues into individual tickets for proper tracking

PROJECT WORK

Support the project team with network design and implementation for client deployments
Support network upgrades, migrations, and infrastructure optimization initiatives
Collaborate on complex multi-site and hybrid network projects

COMMUNICATION, REPORTING & RISK

Create and maintain documentation for on-site processes
Escalate tickets requiring Service Delivery Manager support
Communicate ticket status to clients at every step of the way
Notify clients of any changes or outages related to their issues
Identify, communicate, and mitigate potential risks to the Service Delivery Manager and clients

TEAM WORK

Follow the schedule provided by the Service Delivery Manager or Service Coordinator
Adhere to all company security procedures and maintain vigilance for security issues
Identify opportunities for improvement and make constructive suggestions for change
Contribute to innovative process improvements

SKILLS & ATTRIBUTESDESIRED

2+ years of hands-on experience in high-level network maintenance, configuration, and administration
Great communication skills, founded in being a good listener
Strong systems administration knowledge and experience with Windows Server and Azure environments
Advanced knowledge of network design principles and enterprise network architectures
Strong experience with SonicWall firewalls and network security appliances
Experience and knowledge of working with the Microsoft 365 Platform
Experience working with vendors for expedited troubleshooting of hardware and software systems
Proven experience configuring and troubleshooting VPN technologies
Advanced TCP/IP networking knowledge and network troubleshooting methodology
Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders
Exceptional attention to detail with strong organizational skills
Ability to keep up with and adapt to the fast-paced IT world
Ability to answer and explain high-level technical networking and systems questions clearly
Experience supporting Microsoft 365 or other cloud platforms from a network and systems perspective

NICE TO HAVE

Experience using ticketing systems, RMM tools, and PSA software (ConnectWise Manager)
Experience providing support via remote tools (Screen Connect)
Experience handling technical service tickets
Professional IT Certifications such as CompTIA Network+ and Security+
Client experience certifications such as Helpdesk Habits
Experience working on a helpdesk or for a Managed Service Provider (MSP) / IT Support Business

WHAT WE OFFER

Competitive health, dental, and vision coverage
An easy-going environment and culture (we all enjoy what we do)
Subscription to Cybrary.it for ongoing professional development
Company laptop and necessary equipment
Flexible work-from-home arrangements after 90-day probationary period
401(k) retirement plan

COMPENSATION
$80,000 - $85,000
(commensurate with experience)

Dice Id: orcfeed
Position Id: 24495_27788_00651046
Posted 20 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Senior Systems Administrator

Sparks, Maryland

•

Today

Full-time

USD 80,000.00 - 85,000.00 per year

IT Support Technician

Arlington, Virginia

•

Today

Full-time

USD 60,000.00 - 80,000.00 per year

Help Desk Technician

Dillsburg, Pennsylvania

•

Today

Full-time

USD 22.00 - 30.00 per hour

Network Administrator

No location provided

•

Today

Easy Apply

Full-time, Part-time, Contract, Third Party