At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
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Job Description
The Technical Product Manager is responsible for defining product strategy, shaping vision, and driving measurable customer and business outcomes for one or more technical products within Allstate s Billing and Payments ecosystem. This role owns the direction, prioritization, and lifecycle of complex platform capabilities that enable accurate, reliable, scalable, and customer-centric financial experiences. \n
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\nThis leader partners closely with engineering, design, architecture, data, finance, and business stakeholders to identify problems worth solving, validate opportunities through discovery, and translate strategy into a clear roadmap and prioritized backlog. Success in this role requires strong product judgment, systems thinking, and the ability to balance long-term platform health with near-term delivery and business value. \n
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\nThe ideal candidate is a strong product strategist with deep technical fluency, a data-driven mindset, and experience managing enterprise-scale billing, payments, or financial platforms.\n
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Key responsibilities:
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Lead discovery, framing, and test-and-learn activities to validate customer, business, and operational assumptions before scaling solutions.
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Partner deeply with engineering to shape platform direction, evaluate architectural and operational tradeoffs, and prioritize work across features, defects, resiliency, and technical debt.
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Represent the voice of the customer, user, and enterprise by combining customer insight, market context, operational signals, and internal stakeholder needs.
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Drive alignment across business, technology, design, and operational partners to deliver high-impact solutions and ensure successful adoption.
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Author, refine, test, and accept stories as needed to enable effective execution by the product team.
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Communicate product direction, tradeoffs, progress, and outcomes clearly to stakeholders and leadership.
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Essential Skills:
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A minimum of 4 years of product management experience leading technical products, platforms, APIs, services, data products, or developer experiences.
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Strong experience in billing, payments, or adjacent financial platforms, preferably within insurance or another highly regulated financial environment.
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Demonstrated ability to partner closely with engineering and architecture teams on systems thinking, service design, integration patterns, data flows, reliability, and scalability.
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Desirable Skills:
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Experience with customer facing financial flows where accuracy, auditability, resiliency, and operational excellence are critical.
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Experience using analytics, automation, or AI/ML in pragmatic product use cases such as anomaly detection, operational efficiency, explainability, or decision support.
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Supervisory Responsibilities:
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Skills
Business Case Analyses, Business Outcomes, Customer Insights, Digital Products, Product Development, Product Direction, Product Lifecycle Management (PLM), Product Management, Product Roadmapping, Product Vision, Software Product Management, Systems Thinking, Waterfall Model\n
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Compensation
Compensation offered for this role is 110,000.00 - 181,025.00 annually and is based on experience and qualifications.\n
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The candidate(s) offered this position will be required to submit to a background investigation.
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Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger a winning team making a meaningful impact.
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Allstate generally does not sponsor individuals for employment-based visas for this position.
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Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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For jobs in San Francisco, please click here for information regarding the San Francisco Fair Chance Ordinance.
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\n For jobs in Los Angeles, please click here for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
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To view the EEO Know Your Rights poster click here . This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
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To view the FMLA poster, click here . This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
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It is the Company s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
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Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
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When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
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To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.
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Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.
