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Onsite Support Technician

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SAIC

Job Details

Skills

Science
Network Design
Computer Networking
Leadership
Management
Telecommunications
Data Entry
LAN
WAN
Operating Systems
System Security
Network Operations
Capacity Management
Testing
Computer Hardware
Command Prompt
Windows PowerShell
PuTTY
Remote Desktop Services
Active Directory
Microsoft Exchange
ServiceNow
Communication
Design Review
Quality Assurance
Evaluation
Communications Security
Dynamics
Encryption
Network Administration
Ethernet
TCP/IP
Subnetwork
Routing
DHCP
Dragon NaturallySpeaking
DNS
Cisco
Routers
Switches
Firewall
Inventory Control
Office Administration
Access Control
Authorization
DOS
Training
Attention To Detail
Network
System Administration
Computer Science
Information Systems
IT Management
Optical Fiber
BICSI
Microsoft
Microsoft Certified Professional
Site Survey
Satellite
Acquisition
VSAT
Microsoft Office
Quick Learner
Adaptability
Supervision
Work Ethic
Security Clearance
Information Technology
Systems Engineering
FOCUS

Science
Network Design
Computer Networking
Leadership
Management
Telecommunications
Data Entry
LAN
WAN
Operating Systems
System Security
Network Operations
Capacity Management
Testing
Computer Hardware
Command Prompt
Windows PowerShell
PuTTY
Remote Desktop Services
Active Directory
Microsoft Exchange
ServiceNow
Communication
Design Review
Quality Assurance
Evaluation
Communications Security
Dynamics
Encryption
Network Administration
Ethernet
TCP/IP
Subnetwork
Routing
DHCP
Dragon NaturallySpeaking
DNS
Cisco
Routers
Switches
Firewall
Inventory Control
Office Administration
Access Control
Authorization
DOS
Training
Attention To Detail
Network
System Administration
Computer Science
Information Systems
IT Management
Optical Fiber
BICSI
Microsoft
Microsoft Certified Professional
Site Survey
Satellite
Acquisition
VSAT
Microsoft Office
Quick Learner
Adaptability
Supervision
Work Ethic
Security Clearance
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2618220

Location: Springfield, VA, US

Date Posted: 2026-10-20

Category: Engineering and Sciences

Subcategory: Field Engineer

Schedule: Full-Time

Shift: Day Job

Travel: Yes - 50% of the time

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Top Secret

Potential for Remote Work: ORA_ON_SITE

Description

This is a Network Specialist position assigned to the REACH Program - the U.S. Department of State's (DoS) crisis response communications office. This role can require up to 50% travel depending on world events.

Description of Duties:

Network Design and Implementation:
Designs, builds, and implements network systems
Performs design implementation, testing, and problem isolation/resolution for multiple networking systems in accordance with Department of State standards
Manages the testing, installation, and support of network communications, including LAN/WAN systems
Plans large-scale systems projects through vendor comparison and cost studies

Technical Guidance and Support:

Provides technical guidance for directing and monitoring information systems operations
Provides internal consulting, technical guidance, information, and support to various department groups
Provides assistance and oversight for all information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, LAN/WAN administration and operations support, operating systems programming, system security policy procedures, and/or web strategy and operations

Network Operations and Maintenance:

Compiles records and reports concerning network operations and maintenance
Troubleshoots network performance issues and makes improvements to the network
Analyzes network traffic and provides capacity planning solutions
Provides the routine testing and analysis of all elements of the network facilities systems
Utilizes software and hardware tools to identify and diagnose complex problems and factors affecting network performance
Experience with Command Prompt, PowerShell, Putty, Remote Desktop Connection, Active Directory, Exchange Server, and ServiceNow
Experience with user account creation and maintenance

Communication and Consultation:

Ability to communicate clearly and professionally to provide client/user consultation during installations
Manages records, processes and disseminates network device information between DoS Divisions
Participates in briefings, design reviews, program reviews, and technical interchange meetings
Provides input to policy level discussions regarding standards and technical viability of intended systems requirements
Ability to conduct oneself in a professional manner with VIPs and other high level government personnel

Quality Assurance and Evaluation:

Provides quality assurance review and the evaluation of new and existing software products
Specialized Knowledge and Experience:
Experience with COMSEC inline network encryptors (e.g., General Dynamics - KG-175 family) and Viasat encryption devices
Strong knowledge pertaining to Network Administration:
Ethernet switching, TCP/IP subnetting & routing (static & dynamic), DHCP, DNS, Cisco network equipment (routers, switches, firewalls, etc.)

Additional Responsibilities:

Provides support in various endeavors sponsored by the Diplomatic Technology (DT) Bureau in support of the Department of State DT technical mission, including inventory control, excess of obsolete equipment, periodic housekeeping/ deep cleaning, office duties, etc
Responsible for maintaining and monitoring access control rooms to ensure the integrity and security of restricted areas including carrying out entry authorization protocols
Requires periodic overseas travel to DoS facilities in support of equipment installations and training.
Job may require heavy lifting at times
Administrative tasks such as daily reports and travel reports as required
Demonstrates readiness to assume new projects and responsibilities as assigned within the program
This position requires a high level of technical expertise, attention to detail, and the ability to work in a dynamic and global environment
The Network Specialist will play a critical role in ensuring the reliability and efficiency of the Department of State's network system operations
Requires worldwide availability and periodic overseas travel in support of installations
Job will require heavy lifting at times
Administrative tasks as assigned
Other duties as assigned

Qualifications

Required Education & Experience:

Bachelor's degree in Computer Science, Information Systems, Engineering and 5+ years of relevant experience; masters and 3+ years; may accept additional experience in Information Systems and Technology Management in lieu of degree
3+ years experiencing providing technical installation support in a government and/or large commercial environment
BICSI fiber, copper and technician certifications are desired, but not required. 5+ years installation experience will be accepted in lieu of BICSI certification
Formal industry certifications such as Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP - various)
Experience with site surveys, satellite acquisition, installation, configuration and troubleshooting tactical VSAT
Excellent communications skills (oral and written) and well versed with Microsoft Office software
Candidate will work closely with company, contractor personnel, and Government personnel to conduct operational activities and must work well in a team environment
Technically capable, fast learner, quality minded, adaptable, self-motivated, and able to work independent of supervision
Detail-minded with an extraordinary work ethic

Required Clearance:

ship
Ability to obtain and maintain a top secret clearance

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2618220
Posted 2 hours ago

Company Info

About SAIC

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Go to company profile

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Job Details

Skills

Science
Network Design
Computer Networking
Leadership
Management
Telecommunications
Data Entry
LAN
WAN
Operating Systems
System Security
Network Operations
Capacity Management
Testing
Computer Hardware
Command Prompt
Windows PowerShell
PuTTY
Remote Desktop Services
Active Directory
Microsoft Exchange
ServiceNow
Communication
Design Review
Quality Assurance
Evaluation
Communications Security
Dynamics
Encryption
Network Administration
Ethernet
TCP/IP
Subnetwork
Routing
DHCP
Dragon NaturallySpeaking
DNS
Cisco
Routers
Switches
Firewall
Inventory Control
Office Administration
Access Control
Authorization
DOS
Training
Attention To Detail
Network
System Administration
Computer Science
Information Systems
IT Management
Optical Fiber
BICSI
Microsoft
Microsoft Certified Professional
Site Survey
Satellite
Acquisition
VSAT
Microsoft Office
Quick Learner
Adaptability
Supervision
Work Ethic
Security Clearance
Information Technology
Systems Engineering
FOCUS

Science
Network Design
Computer Networking
Leadership
Management
Telecommunications
Data Entry
LAN
WAN
Operating Systems
System Security
Network Operations
Capacity Management
Testing
Computer Hardware
Command Prompt
Windows PowerShell
PuTTY
Remote Desktop Services
Active Directory
Microsoft Exchange
ServiceNow
Communication
Design Review
Quality Assurance
Evaluation
Communications Security
Dynamics
Encryption
Network Administration
Ethernet
TCP/IP
Subnetwork
Routing
DHCP
Dragon NaturallySpeaking
DNS
Cisco
Routers
Switches
Firewall
Inventory Control
Office Administration
Access Control
Authorization
DOS
Training
Attention To Detail
Network
System Administration
Computer Science
Information Systems
IT Management
Optical Fiber
BICSI
Microsoft
Microsoft Certified Professional
Site Survey
Satellite
Acquisition
VSAT
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Quick Learner
Adaptability
Supervision
Work Ethic
Security Clearance
Information Technology
Systems Engineering
FOCUS

Summary

Network Design and Implementation:
Designs, builds, and implements network systems
Performs design implementation, testing, and problem isolation/resolution for multiple networking systems in accordance with Department of State standards
Manages the testing, installation, and support of network communications, including LAN/WAN systems
Plans large-scale systems projects through vendor comparison and cost studies

Technical Guidance and Support:

Provides technical guidance for directing and monitoring information systems operations
Provides internal consulting, technical guidance, information, and support to various department groups
Provides assistance and oversight for all information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, LAN/WAN administration and operations support, operating systems programming, system security policy procedures, and/or web strategy and operations

Network Operations and Maintenance:

Compiles records and reports concerning network operations and maintenance
Troubleshoots network performance issues and makes improvements to the network
Analyzes network traffic and provides capacity planning solutions
Provides the routine testing and analysis of all elements of the network facilities systems
Utilizes software and hardware tools to identify and diagnose complex problems and factors affecting network performance
Experience with Command Prompt, PowerShell, Putty, Remote Desktop Connection, Active Directory, Exchange Server, and ServiceNow
Experience with user account creation and maintenance

Communication and Consultation:

Ability to communicate clearly and professionally to provide client/user consultation during installations
Manages records, processes and disseminates network device information between DoS Divisions
Participates in briefings, design reviews, program reviews, and technical interchange meetings
Provides input to policy level discussions regarding standards and technical viability of intended systems requirements
Ability to conduct oneself in a professional manner with VIPs and other high level government personnel

Quality Assurance and Evaluation:

Provides quality assurance review and the evaluation of new and existing software products
Specialized Knowledge and Experience:
Experience with COMSEC inline network encryptors (e.g., General Dynamics - KG-175 family) and Viasat encryption devices
Strong knowledge pertaining to Network Administration:
Ethernet switching, TCP/IP subnetting & routing (static & dynamic), DHCP, DNS, Cisco network equipment (routers, switches, firewalls, etc.)

Additional Responsibilities:

Provides support in various endeavors sponsored by the Diplomatic Technology (DT) Bureau in support of the Department of State DT technical mission, including inventory control, excess of obsolete equipment, periodic housekeeping/ deep cleaning, office duties, etc
Responsible for maintaining and monitoring access control rooms to ensure the integrity and security of restricted areas including carrying out entry authorization protocols
Requires periodic overseas travel to DoS facilities in support of equipment installations and training.
Job may require heavy lifting at times
Administrative tasks such as daily reports and travel reports as required
Demonstrates readiness to assume new projects and responsibilities as assigned within the program
This position requires a high level of technical expertise, attention to detail, and the ability to work in a dynamic and global environment
The Network Specialist will play a critical role in ensuring the reliability and efficiency of the Department of State's network system operations
Requires worldwide availability and periodic overseas travel in support of installations
Job will require heavy lifting at times
Administrative tasks as assigned
Other duties as assigned

Qualifications

Required Education & Experience:

Bachelor's degree in Computer Science, Information Systems, Engineering and 5+ years of relevant experience; masters and 3+ years; may accept additional experience in Information Systems and Technology Management in lieu of degree
3+ years experiencing providing technical installation support in a government and/or large commercial environment
BICSI fiber, copper and technician certifications are desired, but not required. 5+ years installation experience will be accepted in lieu of BICSI certification
Formal industry certifications such as Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP - various)
Experience with site surveys, satellite acquisition, installation, configuration and troubleshooting tactical VSAT
Excellent communications skills (oral and written) and well versed with Microsoft Office software
Candidate will work closely with company, contractor personnel, and Government personnel to conduct operational activities and must work well in a team environment
Technically capable, fast learner, quality minded, adaptable, self-motivated, and able to work independent of supervision
Detail-minded with an extraordinary work ethic

Required Clearance:

ship
Ability to obtain and maintain a top secret clearance

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Dice Id: 10111346
Position Id: 2618220
Posted 2 hours ago

Company Info

About SAIC

Go to company profile

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

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