Job Description:About DXC TechnologyDXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.
Our DXC Security services helps customers assess risk and proactively address all facets of their security environment, from threat intelligence to compliance. We leverage proven methodologies, intelligent automation and industry-leading partners to tailor security solutions to our customers' unique business needs.
Key ResponsibilitiesSolution Design & Implementation- Partner with business stakeholders, compliance teams, and audit functions to gather and document GRC requirements across a complex, distributed global organization
- Translate business requirements into technical Archer specifications, data models, and workflow designs
- Design and implement customized Archer modules including Risk & Controls, Policy Management, Audit Management, Compliance, and Issues/Incidents
- Configure Archer objects, fields, workflows, and reports to align with enterprise governance frameworks
- Build integrations between Archer and other enterprise systems
- Perform solution architecture reviews and recommend optimization approaches
Operational Management- Administer and maintain the Archer SaaS platform infrastructure
- Optimize system performance, ensure security posture, and maintain data integrity across the platform
- Oversee user access management, role-based access controls (RBAC), and permission structures for multiple stakeholders
- Conduct system monitoring, troubleshoot issues, and implement resolutions with minimal disruption to customers and internal operations
- Plan, test, and execute system upgrades, patches, and platform enhancements with stakeholder coordination
- Manage platform capacity planning, scalability considerations, and multi-tenant architecture
- Create and maintain comprehensive technical documentation, including platform architecture, configuration guides, runbooks, and operational procedures
- Monitor system usage, performance metrics, and user feedback to identify optimization opportunities
Stakeholder Engagement- Serve as a subject matter expert for Archer capabilities and best practices to internal and external stakeholders
- Conduct training sessions and knowledge transfer to end users, administrators, business teams, and customers
- Develop management strategies to facilitate adoption of new Archer features, platform updates, and customer configurations
- Provide ongoing technical support and guidance to users across multiple regions, time zones, and customer organizations
- Collaborate with IT security, audit, and compliance teams to ensure solutions meet enterprise governance standards
- Partner with customer success teams to optimize implementations and drive platform adoption
Required QualificationsExperience- Minimum 5+ years of professional experience as an Archer Administrator or Archer Engineer
- Must be legally authorized to work in the US without requiring sponsorship now nor in the future
- 3+ years of experience managing Archer in production SaaS/cloud environments
- Demonstrated experience implementing and operating Archer solutions for large, complex, multinational organizations
- Proven experience translating complex business requirements into Archer technical solutions including regulatory compliance across multiple geographies
- Experience with multiple Archer modules (Risk & Controls, Compliance, Audit, Policy Management)
- Experience supporting or managing SaaS/multi-tenant environments (preferred with platform/infrastructure perspective)
- Advanced Archer certifications (ACP Specialist, ACP Architect)
- Experience with Archer Evolve (cloud-native Archer platform)
Technical Skills- Advanced proficiency in Archer platform configuration, customization, and administration
- Strong understanding of Archer object models, fields, workflows, calculations, and reports
- Experience with Archer integration patterns and integration tools (APIs, ETL, middleware)
- Knowledge of GRC frameworks (ISO, SOX, NIST, PCI)
- Experience with relational database concepts and data modeling
- Working knowledge of cloud platforms (AWS, Azure, or similar)
- Familiarity with API development and data integration tools
Education- Bachelor's degree in computer science, Information Technology, Cybersecurity, Business Administration, or related field (or equivalent professional experience)
- Archer Platform Certification (ACP) or equivalent demonstrated expertise
Required CompetenciesTechnical- Systems thinking and ability to design complex, interconnected solutions
- Strong analytical and problem-solving skills
- Attention to detail with ability to manage large volumes of configuration data
- Ability to quickly learn complex business processes and technical systems
Interpersonal- Excellent communication skills across technical and non-technical audiences
- Ability to work effectively with stakeholders at all organizational levels
- Project management and organization skills
- Ability to remain calm under pressure and prioritize competing demands
- Cross-cultural competency and experience working with distributed global teams
Business Acumen- Understanding of governance, risk, and compliance principles
- Ability to translate business language to technical requirements and vice versa
- Strategic thinking about how Archer solutions can drive business value
Work EnvironmentHiring across the USIf you are within 25 miles from a DXC Office, you'll be expected to work hybrod mode twice a week
Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $115,100 - $213,700.
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto RicoDXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the
Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
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Please note: DXC will respond only to requests for accommodations due to a disability.
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