Salary: $53.98 - $71.32 Hourly
Location : Towson, MD
Job Type: NON-MERIT
Job Number: NM.137 10-2026 OIT
Department: INFORMATION TECHNOLOGY
Opening Date: 10/15/2026
Closing Date: 10/30/2026 5:00 PM Eastern
Regular Schedule: 34 hours per week
A Non-Merit vacancy exists in the Office of Information Technology, Infrastructure.
A list of eligible applicants will be established based on the examination as outlined below.
Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.
All interested candidates must apply at this time.
List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.
You can attach your transcript(s) or license(s) to your application.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Examples of DutiesUnder general supervision, and as part of a team, provides support and problem resolution for enterprise data centers with over 1000 servers and serving more than 5000 users. Designs, implements and supports the enterprise infrastructure. Consults with other business groups to understand and capture requirements. Upgrades and/or implements new technology to improve business processes.
EXAMPLES OF ESSENTIAL DUTIES:- Ensures the health of computing systems and infrastructure by performing the following actions:
- Performs preventative maintenance and patching as required of all systems.
- Manages systems to be in supportable configurations (e.g. versions, warranties, patch-levels, support contracts) and plans appropriate upgrades as needed.
- Troubleshoots, and resolves in the event of an issue, performs the necessary analysis and troubleshooting to address and resolve the issue.
- Defines system health metrics to monitor and sets up alerts when defined thresholds are exceeded.
- On-call rotation
- Creates documentation describing configurations, architecture, management processes, etc.
- Training, research, self-development, to keep abreast of current trends and technologies Provide consultative support for evaluation of new system hardware to BCG
- Performs other duties as assigned.
- Provide 24/7 technical support, including nights, weekends, and holidays as needed.
(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all the essential job functions of each position in the class. Each position may not be required to perform all the essential job functions listed.)
Qualifications Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Computer Engineering or a related field.
PLUSAt least
three (3) to
five (5) years of experience with:
- Cloud platform experience: Experience designing, deploying, and managing systems in cloud environments such as Azure, AWS, or Google Cloud. Hybrid cloud architecture is especially valuable.
- Automation and scripting: Experience using PowerShell, Python, Bash, or automation/orchestration tools like Ansible to streamline deployments, configurations, and operational tasks.
- Server/Storage systems expertise: Hands-on experience with enterprise storage solutions such as NetApp (AFF), Dell (PowerScale), HPE (HPE Servers & Synergy knowledge), or Storage Area Networks (SAN/NAS). Experience with backup/restore platforms (Veeam, Commvault, Rubrik, etc.).
- Monitoring and observability: Experience with system monitoring, log aggregation, and alerting tools such as Splunk, Grafana, Prometheus, SolarWinds, or similar platforms.
- Disaster recovery and high availability: Experience developing or maintaining DR plans, replication services, clustering, and high-availability architectures.
- Configuration management and infrastructure-as-code: Understanding or hands-on experience with IaC tools like Terraform, ARM templates, or similar technologies.
- Identity and access management: Experience with Active Directory, Azure AD/Entra ID, group policy management, SSO/SAML integrations, or privileged access management tools.
- Containerization and modern platforms: Familiarity with Docker, Kubernetes, or container orchestration platforms.
- System security and Patch Management: Proven expertise in vulnerability management, including identifying, prioritizing, and remediating system vulnerabilities across multi-platform environments. Knowledge of patch automation tools such as Microsoft WSSCCM, Ansible, Ivanti, or similar enterprise patch management solutions. Hands-on experience with system hardening and security baselines (CIS benchmarks, STIGs, Microsoft security baselines, etc.).
- Documentation and process development: Experience writing technical documentation, runbooks, and standard operating procedures.
- Firewall: Expertise with DNS, DHCP, and IPAM solutions such as Infoblox, including grid management, DNS security (RPZ), DHCP failover, and IP address space planning.
Proof of Licenses, Certifications and EducationApplicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Proof of Degree EquivalencyApplicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. ()
Mail or deliver documents to:
ATTN: Systems Engineer
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204
You can attach your transcript(s) or license(s) to your application.
EXAMINATION PROCEDUREApplicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.
Conditions of Employment Incumbents must be of good moral character and emotionally stable.
Physical and Environmental Conditions The work of this position is essentially sedentary and includes the operation of computers and office equipment.
Employment Background InvestigationApplicants selected for employment with Baltimore County must successfully complete a employment background investigation, including, but not limited to criminal background, education, certification and fingerprinting checks.
Employment Benefits for Non-Merit or Non-Classified, Part-Time EmployeesBaltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.
Equal Opportunity EmployerBaltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.
Smoke free workplaceAll Baltimore County offices are smoke free.
Drug free workplaceBaltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.
Employee Assistance ProgramOur Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.
Health InsuranceIn order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.
Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:
Medical, Prescription, Dental and Vision insurance.
Flexible Spending AccountsOpportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.
Life InsuranceIn order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.
Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.
RetirementEmployees are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.
Paid LeaveSick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.
Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.
Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.
Bereavement Leave
Jury Leave
Military LeaveBaltimore County Employees Federal Credit UnionMembership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
Direct DepositPayroll through direct deposit to the financial institution selected by employee is required.
Deferred CompensationNationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.
DisclaimerThis is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.
