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Ntwk Director, IT Operations

Westchester Medical Center

Valhalla, New York • Today

Full-time

Director IT Operations

Procom

Remote or Vermont • Today

Full-time

Network Manager, IT Operations

Westchester Medical Center

Valhalla, New York • Today

Full-time

IT Director - Enterprise Systems

Benchmark IT- Technology Talent

Hybrid in Elmsford, New York • 4d ago

Easy Apply

Full-time

Depends on Experience

Network Manager, IT Operations

Westchester Medical Center

Suffern, New York • Today

Full-time

Assoc, AI & IT Operations Engineer

Galaxy

New York, New York • Yesterday

Full-time

USD 100,000.00 - 125,000.00 per year

Associate Director, AI and Agentic Operations

Fitch Group

New York, New York • Today

Full-time

USD 150,000.00 - 180,000.00 per year

IT Operations Engineer

Jane Street

New York, New York • 11d ago

Full-time

Senior Director - AI Operations & Enablement

Dow Jones & Company

New York, New York • Today

Full-time

USD 205,000.00 - 250,000.00 per year

Director, Technology Operations - Marketplace Buyer Experience Intelligence

Walmart Inc.

Hoboken, New Jersey • Today

Full-time

USD 132,000.00 - 264,000.00 per year

IT Manager/Director

Robert Half

Port Washington, New York • Today

Easy Apply

Full-time

USD 150,000.00 - 179,000.00 per year

Assoc, AI & IT Operations Engineer

Galaxy

New York, New York • Today

Full-time

USD 100,000.00 - 125,000.00 per year

IT Operations Specialist

DFO Referrals

Westport, Connecticut • Today

Full-time

USD 90,000.00 - 120,000.00 per year

Director of IT - Bloomberg Connects

Bloomberg L.P.

New York, New York • Today

Full-time

USD 195,000.00 - 230,000.00 per year

Director, IT Strategy & Portfolio

Philip Morris International U.S.

Stamford, Connecticut • Today

Full-time

USD 203,000.00 - 253,000.00 per year

Director: Global HR Operations

Mayer Brown LLP

New York, New York • Yesterday

Full-time

USD 230,000.00 - 330,000.00 per year

IT Operations Support

City of New York

New York, New York • Today

Full-time

USD 100,000.00 - 125,000.00 per year

Senior Director, Digital & Technology Operations

The Coca-Cola Company

Valley Stream, New York • Today

Full-time

Senior Director, Product & Operations Lead

The Coca-Cola Company

Valley Stream, New York • Today

Full-time

Director, Information Technology & Security

Affirm

New York, New York • Yesterday

Full-time

USD 300,000.00 - 360,000.00 per year

Director Engineering, Internal IT

Etsy, Inc

Remote or Brooklyn, New York • Today

Full-time

USD 274,000.00 - 356,000.00 per year

Director, IT Service Delivery

New York Blood Center

Rye, New York • Today

Full-time

$170,000 - $180,000

Lead, IT Service Operations

S&P Global

New York, New York • 20d ago

Full-time

USD 125,000.00 - 155,000.00 per year

Lead, IT Service Operations

S&P Consultants

New York, New York • Today

Full-time

USD 125,000.00 - 155,000.00 per year

Director IT Risk and Security Management

DTCC

Hybrid in Jersey City, New Jersey • Today

Full-time

IT Business Management Director

DTCC

Hybrid in Jersey City, New Jersey • Today

Full-time

Director, IT Regulatory Compliance - Global Security

Royal Bank of Canada

Jersey City, New Jersey • Today

Full-time

USD 160,000.00 - 250,000.00 per year

Director IT Embedded Risk

DTCC

Hybrid in Jersey City, New Jersey • Today

Full-time

IT Director

City of New York

New York, New York • Today

Full-time

USD 150,000.00 per year

Assistant Director, Information Technology

New York University

New York, New York • Today

Full-time

USD 82,250.00 - 102,250.00 per year

Job Details

Skills

IT Operations
Enterprise Resource Planning
Clarity
Strategic Planning
Collaboration
Reporting
Workflow
Budget
Invoices
Finance
Regulatory Compliance
Vendor Relationships
Service Desk
Policies and Procedures
Administrative Support
Scheduling
Presentations
Executive Communications
Supervision
Information Technology
Business Administration
Health Care Administration
PMP
Network
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Microsoft Visio
Project Management
Data Analysis
IT Infrastructure
HIPAA
Communication
Analytical Skill
Conflict Resolution
Problem Solving
Management
Team Management
Executive Support
Leadership
Attention To Detail
FOCUS
IT Security
ITIL
IT Service Management
Electronic Health Record (EHR)
Healthcare Information Technology
Cyber Security

IT Operations
Enterprise Resource Planning
Clarity
Strategic Planning
Collaboration
Reporting
Workflow
Budget
Invoices
Finance
Regulatory Compliance
Vendor Relationships
Service Desk
Policies and Procedures
Administrative Support
Scheduling
Presentations
Executive Communications
Supervision
Information Technology
Business Administration
Health Care Administration
PMP
Network
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Microsoft Visio
Project Management
Data Analysis
IT Infrastructure
HIPAA
Communication
Analytical Skill
Conflict Resolution
Problem Solving
Management
Team Management
Executive Support
Leadership
Attention To Detail
FOCUS
IT Security
ITIL
IT Service Management
Electronic Health Record (EHR)
Healthcare Information Technology
Cyber Security

Summary

Job Summary:

The Network Director, IT Operations, reporting directly to the IT CTO (Chief Technology Officer), serves as a strategic partner and operational leader within the Information Technology departments across the network. This unique role combines the responsibilities of acting as an extension of the CTO, with those of managing that the IT departments network-wide are operating effectively & efficiently. This individual will drive strategic initiatives, manage departmental operations, and provide high-level administrative support to the CTO, enabling the IT departments to achieve its goals and contribute to the overall success of WMCHealth.

Responsibilities:

Act as a trusted advisor and strategic thought partner to the CTO, providing insights and recommendations on key initiatives, departmental priorities, and organizational challenges.
Manages and leads a team of individuals to achieve goals set for success.
Identified as a key partner in developing and executing efforts for the ERP.
Draft and manage executive-level communications, presentations, and reports for the CTO, ensuring clarity, accuracy, and alignment with strategic objectives.
Facilitate and manage key meetings, including executive leadership meetings, strategic planning sessions, and departmental reviews, ensuring effective agendas, action items, and follow-up.
Oversee and track the progress of key strategic projects and initiatives, ensuring alignment with the CTO's vision and departmental goals.
Serve as a liaison between the CTO and other departments, fostering collaboration and communication to ensure alignment and effective execution of initiatives.
Proactively identify and resolve issues and challenges that may impact the IT department's performance, escalating critical issues to the CTO as needed.
Assist the CTO in prioritizing tasks, managing their calendar, and maximizing their time and effectiveness.
Monitor and report on the overall performance of the IT department, identifying areas for improvement and developing strategies to enhance efficiency and effectiveness.

Develop and implement efficient administrative processes and procedures tailored for the IT environment, optimizing workflow and resource utilization.
Assist in the development and monitoring of the IT department budget, track expenses, manage vendor invoices, and ensure adherence to financial guidelines.
Manage IT vendor contracts, track deliverables, ensure compliance with contractual obligations, and facilitate vendor relationship management.
Prepare and present regular reports on IT departmental performance, key metrics (e.g., uptime, service desk performance), project status, and cybersecurity updates. Analyze data to identify trends and opportunities for IT service improvement.
Develop, implement, and maintain IT policies and procedures, ensuring alignment with organizational standards, regulatory requirements (e.g., HIPAA), and industry best practices.
Provide high-level administrative support to the IT SVP & CTO, including scheduling meetings, managing correspondence, preparing presentations, and coordinating executive communications.

Qualifications/Requirements:

Experience:

Minimum of 7 years of progressive experience in business administration or project management with a strong focus in IT, required
Minimum of 2 years of experience working in a supervisory role, required

Education:

Bachelor's degree in Information Technology, Business Administration, Healthcare Administration, or a related field, required
Master's degree, preferred.

Licenses / Certifications:

PMP or other relevant project management certification, preferred

Other:

Travel network-wide may be needed

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Project, Visio), project management software, IT service management (ITSM) tools, and data analysis tools.
Strong understanding of IT infrastructure, applications, cybersecurity, healthcare IT regulations (HIPAA), IT service management best practices, and executive-level operations.
Exceptional organizational, communication, and interpersonal skills.
Strong analytical and problem-solving abilities, particularly in an IT context.
Ability to manage multiple priorities and meet deadlines in a fast-paced IT environment.
Demonstrated leadership, team management, and executive support skills within IT.
Ability to work independently and collaboratively with IT professionals and executive leadership
Strong attention to detail, discretion, and a focus on IT security.
Ability to think strategically and translate complex information into actionable insights.
Knowledge of ITIL framework and other IT service management methodologies.
Experience with electronic health record (EHR) systems and related healthcare IT applications.
Experience with cybersecurity related projects.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX1a19f0
Position Id: b4b71826ac9044b02f13b4b118a610fa
Posted 3 hours ago

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Similar Jobs

Network Manager, IT Operations

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Director, IT Service Delivery

Rye, New York

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Responsibilities The Director of IT Service Delivery leads the strategic oversight and operational management of IT support services across divisional and enterprise levels. This role ensures timely, efficient, and customer-focused operations through strong leadership and adherence to ITIL-based processes, including incident, request, problem, and change management. The position establishes strategic partnerships with Infrastructure, Applications, and Information Security teams to maintain consi

Full-time

$170,000 - $180,000

Job Details

Skills

IT Operations
Enterprise Resource Planning
Clarity
Strategic Planning
Collaboration
Reporting
Workflow
Budget
Invoices
Finance
Regulatory Compliance
Vendor Relationships
Service Desk
Policies and Procedures
Administrative Support
Scheduling
Presentations
Executive Communications
Supervision
Information Technology
Business Administration
Health Care Administration
PMP
Network
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Microsoft Visio
Project Management
Data Analysis
IT Infrastructure
HIPAA
Communication
Analytical Skill
Conflict Resolution
Problem Solving
Management
Team Management
Executive Support
Leadership
Attention To Detail
FOCUS
IT Security
ITIL
IT Service Management
Electronic Health Record (EHR)
Healthcare Information Technology
Cyber Security

IT Operations
Enterprise Resource Planning
Clarity
Strategic Planning
Collaboration
Reporting
Workflow
Budget
Invoices
Finance
Regulatory Compliance
Vendor Relationships
Service Desk
Policies and Procedures
Administrative Support
Scheduling
Presentations
Executive Communications
Supervision
Information Technology
Business Administration
Health Care Administration
PMP
Network
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Microsoft Visio
Project Management
Data Analysis
IT Infrastructure
HIPAA
Communication
Analytical Skill
Conflict Resolution
Problem Solving
Management
Team Management
Executive Support
Leadership
Attention To Detail
FOCUS
IT Security
ITIL
IT Service Management
Electronic Health Record (EHR)
Healthcare Information Technology
Cyber Security

Summary

Act as a trusted advisor and strategic thought partner to the CTO, providing insights and recommendations on key initiatives, departmental priorities, and organizational challenges.
Manages and leads a team of individuals to achieve goals set for success.
Identified as a key partner in developing and executing efforts for the ERP.
Draft and manage executive-level communications, presentations, and reports for the CTO, ensuring clarity, accuracy, and alignment with strategic objectives.
Facilitate and manage key meetings, including executive leadership meetings, strategic planning sessions, and departmental reviews, ensuring effective agendas, action items, and follow-up.
Oversee and track the progress of key strategic projects and initiatives, ensuring alignment with the CTO's vision and departmental goals.
Serve as a liaison between the CTO and other departments, fostering collaboration and communication to ensure alignment and effective execution of initiatives.
Proactively identify and resolve issues and challenges that may impact the IT department's performance, escalating critical issues to the CTO as needed.
Assist the CTO in prioritizing tasks, managing their calendar, and maximizing their time and effectiveness.
Monitor and report on the overall performance of the IT department, identifying areas for improvement and developing strategies to enhance efficiency and effectiveness.

Develop and implement efficient administrative processes and procedures tailored for the IT environment, optimizing workflow and resource utilization.
Assist in the development and monitoring of the IT department budget, track expenses, manage vendor invoices, and ensure adherence to financial guidelines.
Manage IT vendor contracts, track deliverables, ensure compliance with contractual obligations, and facilitate vendor relationship management.
Prepare and present regular reports on IT departmental performance, key metrics (e.g., uptime, service desk performance), project status, and cybersecurity updates. Analyze data to identify trends and opportunities for IT service improvement.
Develop, implement, and maintain IT policies and procedures, ensuring alignment with organizational standards, regulatory requirements (e.g., HIPAA), and industry best practices.
Provide high-level administrative support to the IT SVP & CTO, including scheduling meetings, managing correspondence, preparing presentations, and coordinating executive communications.

Qualifications/Requirements:

Experience:

Minimum of 7 years of progressive experience in business administration or project management with a strong focus in IT, required
Minimum of 2 years of experience working in a supervisory role, required

Education:

Bachelor's degree in Information Technology, Business Administration, Healthcare Administration, or a related field, required
Master's degree, preferred.

Licenses / Certifications:

PMP or other relevant project management certification, preferred

Other:

Travel network-wide may be needed

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Project, Visio), project management software, IT service management (ITSM) tools, and data analysis tools.
Strong understanding of IT infrastructure, applications, cybersecurity, healthcare IT regulations (HIPAA), IT service management best practices, and executive-level operations.
Exceptional organizational, communication, and interpersonal skills.
Strong analytical and problem-solving abilities, particularly in an IT context.
Ability to manage multiple priorities and meet deadlines in a fast-paced IT environment.
Demonstrated leadership, team management, and executive support skills within IT.
Ability to work independently and collaboratively with IT professionals and executive leadership
Strong attention to detail, discretion, and a focus on IT security.
Ability to think strategically and translate complex information into actionable insights.
Knowledge of ITIL framework and other IT service management methodologies.
Experience with electronic health record (EHR) systems and related healthcare IT applications.
Experience with cybersecurity related projects.

Dice Id: RTX1a19f0
Position Id: b4b71826ac9044b02f13b4b118a610fa
Posted 3 hours ago

Fitment

Dice Job Match Score™

📊 Calculating match score...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Network Manager, IT Operations

Valhalla, New York

•

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Full-time

Network Manager, IT Operations

Suffern, New York

•

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Scarsdale, New York

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Director, IT Service Delivery

Rye, New York

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