AT LIFENET HEALTH, YOU ARE THE ADVANTAGE
Every day, YOU help us to save lives, restore health, and bring hope to patients and families around the world. At LifeNet Health, we cultivate growth, innovation, and collaboration, where your contributions drive solutions that benefit humanity.
Together, we are united by a mission greater than ourselves, a purpose rooted in healing.
ABOUT THIS JOB
Location: Virginia Beach, VA (on-site)
Department: Information Systems
Schedule: Monday - Friday, 8:15 a.m. - 5:00 p.m. (ET), on call & overtime as needed
Clinical Status: Non-Clinical
HOW YOU'LL MAKE AN IMPACT
The Systems Administrator provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations and problem resolution for all server, storage, network devices, etc. Provides Technical Services (Help Desk) problem identification, diagnosis, and resolution of problems. Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
Your work will have purpose every single day, contributing directly to life-changing outcomes.
WHAT YOU'LL DO
- Infrastructure Support: Conducts activities in support of LifeNet Health infrastructure including servers, network devices, operating systems, O365 services, directory services, permissions, patch management, software deployment, and file services. Administers printers including software setup, group policy deployment, network connectivity, scripting, and troubleshooting issues.
- System Monitoring: Monitors and maintains system alerts and notifications, and works with system owners on alert notifications and processes.
- Customer Service and Incident Response: Acts as an escalation point for Technical Services Staff including training and troubleshooting. Responds to incidents and service requests using the service management system according to predefined SLAs. Assists the security team with audits, investigations, and remediations.
WHAT YOU'LL BRING
Minimum Requirements:
- High school diploma or GED
- Three (3) years of experience with functional and technical aspects of IT support services to include user account administration, networking, operating systems, and applications.
- One (1) year of administration experience with at least one of the following: Server Operating Systems, Active Director, Office 365, Networking, Security, or Telecom.
Preferred Experience/Skills/Certifications:
- Associate's degree in Information Systems, Computer Science, or a related field
- Bachelor's degree in Information Systems, Computer Science, or a related field
- MCSA, MCP, or equivalent: Microsoft Certification or Professional Certification
- System Knowledge: Patch Management utilizing MECM or equivalent
- Security+ Certification
Key Knowledge, Skills, & Abilities:
- Communication Skills: Basic verbal and written communication skills; ability to communicate and build relationships with all professionals at different levels within the organization.
- Time Management: Ability to prioritize multiple, competing priorities and manage time/ workload. Demonstrated ability to effectively prioritize and juggle multiple time sensitive projects, multi-task, identify project interdependencies and potential risks/ pitfalls.
- Attention to Detail: Ability to perform tasks thoroughly and with care; checks work to ensure a high degree of accuracy/ completeness and early/ on-time delivery.
- Analysis/ Problem Solving: Ability to identify and define problems and solutions.
- Systems Knowledge: Proficient in administrating Email Systems, Virtual Environments, Windows OS, Printers, Third-Party Software, Security, Active Directory, Group Policy Management.
- Equipment/ Technology: Skillful in proper use of tools, hardware, software, and equipment.
WHY JOIN LIFENET HEALTH
When you join LifeNet Health, you're not just taking a job, you're joining a mission-driven community dedicated to making a global impact through regenerative medicine. You'll be part of a workplace that values authenticity, collaboration, and the drive to make a difference.
We recognize that great work happens when people feel supported. That's why our total rewards package is designed to help you thrive both professionally and personally.
Here's how we support YOU:
- Affordable Medical, Dental, and Vision Coverage- Comprehensive care that won't break the bank.
- Profit Sharing Plan- Share in the success you help create.
- 403(b) Retirement Plan- Invest in your future with confidence.
- Paid Parental Leave- 6 weeks to bond with your newest family member.
- Corporate Sponsored Events- Celebrate milestones and build connections.
- Generous Paid Time Off- Because balance matters:
- 18 vacation days (based on position, tenure, and state laws)
- 9 sick days (subject to local and state regulations)
- 9 holidays (7 standard + 2 floating)
- Flexible Work Program- For approved roles, how and where you perform best.
- Tuition reimbursement- We invest in your growth and education.
- Career & Leadership Development- Expand your impact and potential.
- Wellness Program- Prioritize your health with holistic resources.
- Employee Assistance Program (EAP)- Support for you and your household.
- Incredible teammates- Collaborate with passionate, dedicated professionals.
Note: All benefits are subject to eligibility requirements and may be modified at any time, with or without notice, unless otherwise required by law. This job posting does not constitute an employment contract and does not alter the "at-will" nature of employment at LifeNet Health.
COMPENSATION
Salary Range: $27.10 - $36.14 hourly
Final compensation will be based on factors such as geographic location, qualifications, and prior relevant experience. Actual compensation may be higher based on the successful candidate's knowledge and relevant experience.
EQUAL OPPORTUNITY EMPLOYER
LifeNet Health is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
As part of our commitment to safety, we maintain a drug-free workplace and conduct pre-employment substance abuse screening.
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