This position is Field Based and requires regular travel to various locations as part of your daily responsibilities.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Site Service Technician for Reliant Medical Group will report into the Site Administrator and is responsible for performing routine building maintenance tasks. Including shipping/receiving, internal delivery of supplies/equipment, mail, general maintenance, snow removal, par stocking and other related duties.
This position is full time (38.75 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm, but flexible to 38.75 hours. It may be necessary, given the business need, to work occasional overtime.
We offer 4 - 6 weeks of paid training. The hours during training will be 8:00 am to 5:00 pm, Monday - Friday. Training will be conducted onsite at 5 Neponset Street.
Primary Responsibilities:
- Receives, verifies, and counts inventory and direct purchases. Enters information into the computer system following standard procedure
- Notes delivery location on packages received. Files packing slips and other paperwork in accordance with department policies
- Prepares packages for shipping through inside and outside services as necessary
- Transports product to proper destination utilizing the appropriate warehouse equipment
- Utilizes computer pick sheets, retrieves product from shelves and packages for shipment as required
- Ensures effective and timely interoffice delivery and collection
- Identifies safety issues such as ripped carpets, cracked cement on walkways, etc. Repairs and / OR notifies appropriate areas of issues
- Performs other similar and related duties as required or directed by manager / supervisor
- Highly integrated with operations: This role is embedded within the daily workflow of the site - not siloed - working closely with MAs, nurses, providers, and leadership to support real-time needs
- Partner to leadership (me, Julie, providers): Acts as a trusted operational partner, bringing forward issues, solutions, and improvement ideas rather than waiting for direction
- Bridge between clinical and facilities teams: Translates clinical needs into actionable facility requests and ensures updates are communicated back clearly and promptly
- Service-oriented mindset: Approaches the role with a "how can I make this easier for the team?" mentality - supporting both frontline staff and patient experience.
- Accountability + visibility: Owns outcomes (not just tasks) and keeps stakeholders informed - especially during disruptions like construction, room closures, OR maintenance issues.
- Facilities Oversight: Ensures the building is safe, functional, and operationally ready; manages maintenance, vendors, and environment of care
- Coordination & Communication: Acts as liaison across departments, facilities, and vendors to support seamless operations and space utilization
- Problem-Solving: Proactively identifies and resolves issues quickly to minimize disruption to patient flow and staff operations
You\'ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma / GED OR equivalent experience
- Current valid Massachusetts driver\'s license
- Must be 18 years of age OR older
- 1+ years of experience with maintenance and repair
- Experience with HVAC
- Experience with plumbing
- Experience with electrical
- Knowledge of various software applications such as Microsoft Word, Outlook, etc.
- Ability to lift packages, boxes up to 50 pounds
- Ability to travel up to 25% of the time (Domestic) to different Reliant sites as needed
- Ability to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm, Monday - Friday. It may be necessary, given the business need, to work occasional overtime.
Preferred Qualifications:
- Facility experience within healthcare industry
- Experience dealing with biohazard waste
Soft Skills:
- Ability to work independently and within a team
- Ability to multi-task and shift priorities
- Excellent communication, interpersonal and organizational skills
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you\'ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 - $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED #RPOLinkedIn
Never miss an opportunity! Create an alert based on the job you applied for.