Job Summary : As a Cloud engineer, you’ll use your experience to architect, build, and design solutions that integrate public Cloud services. You will incorporate techniques like Infrastructure as Code to ensure repeatable deployment of resources. You’ll provide expertise in the use of Cloud reference architecture and solutions to support software development in a DevOps environment. You will be working in a dual Microsoft Exchange and Google Workspace environment, experience supporting both is required. You should have excellent troubleshooting skills, stay current with industry trends, and should be a team player.
Top Qualifications, Skills, Experience or Certifications:
1. 5 years experience deploying/configuring application workloads within Microsoft Azure Commercial Cloud or AWS Cloud
2. Demonstrated understanding of principles supporting infrastructure components including compute, network, and storage, with 7 years total hands-on experience in technology
3. Demonstrated understanding of principals configuring and supporting application workloads within the Azure or AWS Cloud
4. Proven Design/Configuration/Integration/Testing/Release/Maintenance/Support of Microsoft O365 Cloud, Exchange, Intune with Apple Business Manager, Azure, Office Suite, Outlook applications, One Drive for Business and Microsoft Security & Compliance
Job Role Specific Requirements:
Core responsibilities and duties; highlight day-to-day activities:
1. Creating/updating cloud environment configurations to establish/support application workloads, including:
a. Azure Focused: Configuration of Subscriptions, Resource Groups, VNETs, Subnets, load balancers, App Services, Azure Batch, Virtual Machines, resource tagging, billing, policy implementation, and security controls
b. AWS Focused: Configuration of AWS Accounts, IAM Users and Roles, VPCs, subnets, load balancers, Network routes, Transit Gateway, Control Tower, Systems Manager, Config Manager, stack sets, WAF, CloudFront, and Route53
2. Understanding of shell scripting and executing commands via the command line
3. Designing and building out automation platforms utilizing Infrastructure as Code methodologies – preferred skills are CloudFormation and/or Terraform, scripting capabilities with PowerShell and Python
4. Supporting and completing requests for operational support to include communicating level of effort and status to cloud leadership team
5. Supporting data calls for resources provisioned within the cloud environment and reporting out status of resources.
6. Identifying and communicating opportunities for improving agency security posture within cloud environments
7. Collaborating with external development teams to understand cloud workload solution architecture within agency AWS/Azure environment
8. Coordinate change and release of Mail and MDM services, functions, patches, and upgrades in production including design, architecture, configuration, staffing, scheduling, impact / risk analysis, approval, communications, testing, implementation, monitoring and operations.
9. Ensure timely fulfillment of requested Mail and MDM services for role-based access, permissions, specialized communications, distribution groups, availability, and functionality.
10. Assess and report performance, access, licensing, capacity, and recommend solutions.
11. Participate in 24/7 rotation of On-Call support.
12. Manage and report on Daily Operations driving deliverables, managing expectations, communications, risk management, and reporting to all stakeholders.
13. Create, update, and maintain designs, architectures, data profiles, licenses, support agreements, standard operating procedures (SOP), work instructions, and knowledge articles.
Preferred skills and qualifications:
1. Strong understanding of cloud engineering methods, applications, and best practices across cloud service providers.
2. Experience assessing, customizing, troubleshooting, optimizing, and maintaining current and emerging technologies, platforms, and applications to help ensure greater security and efficiencies, covering network, compute and storage principles.
3. Experience with cloud orchestration tools and continuous delivery processes to deploy and manage cloud infrastructure for customers to consume
4. Demonstrated proficiency in automating processes with Terraform, AWS CloudFormation, Packer, PowerShell, or Python, including use of remote APIs
5. Experience working with containers and container orchestration systems and hardening practices.
6. AWS Solutions Architect Associate and/or Azure Administrator Associate certifications or higher
7. Certified in Microsoft O365 or equivalent.
8. Can maintain an effective customer relationship and workload/portfolio management with Federal and Contractor leadership, as well as End-users for delivery of Mail and MDM services.
9. Highly cohesive team member and a change agent while serving as a consultant.
