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Data Analyst ServiceNow Developer

SiloSmashers

Washington, District of Columbia • Today

Full-time

ServiceNow Development Analyst

Accenture LLP

Washington, District of Columbia • Today

Full-time

USD 65,900.00 - 126,000.00 per year

Sr. ServiceNow Developer with Min 15yrs exp (In Person interview) (ONSITE_only local to DMV Area)

NextGen Solutions Corporation

Washington, District of Columbia • Today

Easy Apply

Full-time, Contract, Third Party

$DOE

ServiceNow Developer

MOONITSolutions Inc.

Washington, District of Columbia • 4d ago

Easy Apply

Contract

Depends on Experience

Tech Product Analyst (ServiceNow SAM)

System One

Hybrid in Merrifield, Virginia • Yesterday

Easy Apply

Contract

Depends on Experience

Sr ServiceNow Developer

Hadiamondstar Software Solutions LLC

Hybrid in Washington, District of Columbia • 22d ago

Easy Apply

Contract

Depends on Experience

ServiceNow Developer

CACI International, Inc.

Bethesda, Maryland • Today

Full-time

USD 103,800.00 - 218,100.00 per year

ServiceNow Developer

Tetrad Digital Integrity LLC

Washington, District of Columbia • Today

Full-time

USD 140,000.00 - 150,000.00 per year

ServiceNow Sr. Developer (CSM)

Accenture LLP

Washington, District of Columbia • Today

Full-time

USD 116,900.00 - 243,100.00 per year

Senior ServiceNow Developer

Digital Management, LLC

Washington, District of Columbia • Yesterday

Full-time

USD 102,495.00 per year

ServiceNow Sr. Developer (Now Assist)

Accenture LLP

Springfield, Virginia • Today

Full-time

USD 116,900.00 - 243,100.00 per year

ServiceNow Sr. Developer

Accenture LLP

Springfield, Virginia • Today

Full-time

USD 100,200.00 - 203,400.00 per year

ServiceNow Senior Developer

Accenture LLP

Arlington, Virginia • Today

Full-time

USD 111,800.00 - 221,800.00 per year

Service Now SAM Developer

Absolute Business Solutions Corp

Temple Hills, Maryland • 14d ago

Full-time

USD 105,000.00 per year

ServiceNow SAM Developer

Leidos

Camp Springs, Maryland • Today

Full-time

USD 107,900.00 - 195,050.00 per year

ServiceNow SAM Developer-Secret

Sunayu, LLC

Camp Springs, Maryland • Today

Full-time

USD 107,900.00 - 195,050.00 per year

Senior ServiceNow Developer

DirectViz Solutions, LLC

Alexandria, Virginia • Today

Full-time

USD 160,000.00 - 180,000.00 per year

Sr. ServiceNow Developer I (6879)

MetroStar Systems Inc.

Washington, District of Columbia • Today

Full-time

USD 158,000.00 - 178,000.00 per year

ServiceNow Developer

ICF International, Inc.

Reston, Virginia • 9d ago

Full-time

USD 81,499.00 - 138,549.00 per year

ServiceNow Developer

ICF International, Inc.

Reston, Virginia • 7d ago

Full-time

USD 81,499.00 - 202,850.00 per year

Senior ServiceNow Developer- Remote

ICF International, Inc.

Remote or Reston, Virginia • 9d ago

Full-time

USD 98,614.00 - 167,644.00 per year

ServiceNow Developer

Newgen Software Technologies

Herndon, Virginia • Today

Full-time

ServiceNow Sr Developer

General Dynamics

Falls Church, Virginia • Today

Full-time

USD 107,744.00 - 143,750.00 per year

ServiceNow Senior Developer / Technical Lead

Softthink Solutions, Inc.

Tysons, Virginia • 3d ago

Easy Apply

Contract

Depends on Experience

Senior ServiceNow Developer- Remote

ICF Consulting Group, Inc.

Remote or Reston, Virginia • Today

Full-time

USD 98,614.00 - 167,644.00 per year

Junior ServiceNow Developer

Booz Allen Hamilton

Hybrid in McLean, Virginia • Today

Full-time

USD 53,000.00 - 108,000.00 per year

ServiceNow Developer

Judge Group, Inc.

Lorton, Virginia • Today

Contract

USD 150,000.00 - 210,000.00 per year

Senior ServiceNow Developer (Angular)

CACI International, Inc.

Arlington, Virginia • Today

Full-time

USD 120,800.00 - 265,800.00 per year

ServiceNow Application Developer (Contingent)

ARETUM

Remote or McLean, Virginia • Today

Full-time

USD 140,000.00 - 160,000.00 per year

ServiceNow Senior Developer

Newgen Software Technologies

Herndon, Virginia • Today

Full-time

Job Details

Skills

Cyber Security
PMO
Decision-making
Change Request Management
IT Service Management
Service Level
Leadership
Technical Support
Collaboration
Data Quality
Business Rules
Dashboard
Testing
Development Testing
Standard Operating Procedure
Data Flow
ROOT
Servers
End-user Training
Backup
Recovery
Performance Analysis
Issue Resolution
Design Architecture
SLA
Documentation
Security Clearance
HTML
JavaScript
Microsoft SQL Server
Nintex
Workflow
Presentations
System Testing
Acceptance Testing
Microsoft
Microsoft SharePoint
ServiceNow
Analytics
Reporting
Configuration Management Database
Active Directory
Microsoft Power BI
Tableau
Microsoft Excel
Python
RDBMS
Operating Systems
Business Intelligence
Data Analysis
SQL

Cyber Security
PMO
Decision-making
Change Request Management
IT Service Management
Service Level
Leadership
Technical Support
Collaboration
Data Quality
Business Rules
Dashboard
Testing
Development Testing
Standard Operating Procedure
Data Flow
ROOT
Servers
End-user Training
Backup
Recovery
Performance Analysis
Issue Resolution
Design Architecture
SLA
Documentation
Security Clearance
HTML
JavaScript
Microsoft SQL Server
Nintex
Workflow
Presentations
System Testing
Acceptance Testing
Microsoft
Microsoft SharePoint
ServiceNow
Analytics
Reporting
Configuration Management Database
Active Directory
Microsoft Power BI
Tableau
Microsoft Excel
Python
RDBMS
Operating Systems
Business Intelligence
Data Analysis
SQL

Summary

Position Summary

SiloSmashers is seeking a Data Analyst support a federal customer on a large cybersecurity, engineering, and PMO program. This role combines ServiceNow platform support with operational data analysis to improve IT service delivery, data quality, reporting, and stakeholder decision-making. The successful candidate will work with solution architects, system administrators, developers, and business users to translate operational needs into actionable reports, dashboards, workflows, and support improvements.

Responsibilities

Provide support for implementation, troubleshooting, and maintenance of IT systems including and integrating with ServiceNow on-premises.
Analyze data from Incident, Problem, Change, Request, CMDB, and related IT service management processes to identify trends, recurring issues, service gaps, and improvement opportunities.
Build and maintain reports, dashboards, performance analytics, and data extracts that support operational metrics, service level agreements, and leadership reporting.
Support day-to-day ServiceNow/Data operations, including user support, triage, issue investigation, configuration validation, and coordination of defect resolution.
Validate data quality, reconcile records across integrated systems, and document data definitions, business rules, and reporting logic.
Partner with technical and business stakeholders to gather requirements and translate them into reports, dashboards, workflows, catalog items, or configuration enhancements.
Support testing and deployment activities across development, test, and production environments; document results and coordinate release readiness.
Assist with administration activities such as roles and groups, user access, catalog and knowledge content, notification configuration, and platform configuration within assigned access.
Document standard operating procedures, technical configurations, data flows, and support knowledge articles; help train users and technical staff on effective use of ServiceNow.
Contribute to continuous service improvement by recommending practical changes based on metrics, user feedback, root-cause findings, and platform capabilities.
Work independently to design, plan, implement, and maintain complex ServiceNow Server 2013/2016 and SQL server environments, including implementation, configuration and support of web front end servers, index servers, and application and search servers.
Support all components of the ServiceNow environment including form, administrative site collection administration activities such as site creation, user training, backup, restore, performance analysis, and issue resolution.
Assists in the design, architecture, availability, reliability, and security of future ServiceNow environments and work with customers to document administrative tasks and verify service level agreement requirements are being met.
Work closely with staff to provide advice and support to properly implement engineering efforts into test/dev and production environments.
Work with other technical staff to help train them in proper ServiceNow Administration and troubleshooting techniques, as well as outline standard processes and procedures for administration and engineering.
Support the development of configuration documentation relating to the server and ServiceNow configuration environments, as well as integrations to other systems.

Position Requirements

Ability to obtain and maintain a Public Trust clearance.
Bachelor's degree
- 8 years experience using SharePoint 2013 or newer versions and SharePoint Designer, HTML, and Javascript.
- 8+ years of experience with relational database (i.e. SQL Server).
- 2+ years of experience using Nintex Workflows.
- 8+ years of experience consulting clients on potential SharePoint Solutions, client presentations, and translating business requirements into technical requirements.
8+ years of experience with System testing and User Acceptance Testing

Preferred Requirements

Active Public Trust.
Current or previous experience supporting a DHS Component
Certification: Microsoft Certified System Engineer (SharePoint 2013 or newer) preferred.
Experience with ServiceNow Performance Analytics, Reporting, CMDB, Discovery, Integration Hub, Flow Designer, Microsoft Active Directory Administration, or scripted REST APIs.
Experience with Power BI, Tableau, Excel Power Query, Python, Relational Database and operating systems, or similar business intelligence and data-analysis tools.
Strong SQL and/or data-querying skills, including the ability to validate, reconcile, and extract data from relational data sources.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10184650
Position Id: 25a43d70da0e0a02d85cbb1464b79e87
Posted 30+ days ago

Fitment

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Job Details

Skills

Cyber Security
PMO
Decision-making
Change Request Management
IT Service Management
Service Level
Leadership
Technical Support
Collaboration
Data Quality
Business Rules
Dashboard
Testing
Development Testing
Standard Operating Procedure
Data Flow
ROOT
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End-user Training
Backup
Recovery
Performance Analysis
Issue Resolution
Design Architecture
SLA
Documentation
Security Clearance
HTML
JavaScript
Microsoft SQL Server
Nintex
Workflow
Presentations
System Testing
Acceptance Testing
Microsoft
Microsoft SharePoint
ServiceNow
Analytics
Reporting
Configuration Management Database
Active Directory
Microsoft Power BI
Tableau
Microsoft Excel
Python
RDBMS
Operating Systems
Business Intelligence
Data Analysis
SQL

Cyber Security
PMO
Decision-making
Change Request Management
IT Service Management
Service Level
Leadership
Technical Support
Collaboration
Data Quality
Business Rules
Dashboard
Testing
Development Testing
Standard Operating Procedure
Data Flow
ROOT
Servers
End-user Training
Backup
Recovery
Performance Analysis
Issue Resolution
Design Architecture
SLA
Documentation
Security Clearance
HTML
JavaScript
Microsoft SQL Server
Nintex
Workflow
Presentations
System Testing
Acceptance Testing
Microsoft
Microsoft SharePoint
ServiceNow
Analytics
Reporting
Configuration Management Database
Active Directory
Microsoft Power BI
Tableau
Microsoft Excel
Python
RDBMS
Operating Systems
Business Intelligence
Data Analysis
SQL

Summary

Provide support for implementation, troubleshooting, and maintenance of IT systems including and integrating with ServiceNow on-premises.
Analyze data from Incident, Problem, Change, Request, CMDB, and related IT service management processes to identify trends, recurring issues, service gaps, and improvement opportunities.
Build and maintain reports, dashboards, performance analytics, and data extracts that support operational metrics, service level agreements, and leadership reporting.
Support day-to-day ServiceNow/Data operations, including user support, triage, issue investigation, configuration validation, and coordination of defect resolution.
Validate data quality, reconcile records across integrated systems, and document data definitions, business rules, and reporting logic.
Partner with technical and business stakeholders to gather requirements and translate them into reports, dashboards, workflows, catalog items, or configuration enhancements.
Support testing and deployment activities across development, test, and production environments; document results and coordinate release readiness.
Assist with administration activities such as roles and groups, user access, catalog and knowledge content, notification configuration, and platform configuration within assigned access.
Document standard operating procedures, technical configurations, data flows, and support knowledge articles; help train users and technical staff on effective use of ServiceNow.
Contribute to continuous service improvement by recommending practical changes based on metrics, user feedback, root-cause findings, and platform capabilities.
Work independently to design, plan, implement, and maintain complex ServiceNow Server 2013/2016 and SQL server environments, including implementation, configuration and support of web front end servers, index servers, and application and search servers.
Support all components of the ServiceNow environment including form, administrative site collection administration activities such as site creation, user training, backup, restore, performance analysis, and issue resolution.
Assists in the design, architecture, availability, reliability, and security of future ServiceNow environments and work with customers to document administrative tasks and verify service level agreement requirements are being met.
Work closely with staff to provide advice and support to properly implement engineering efforts into test/dev and production environments.
Work with other technical staff to help train them in proper ServiceNow Administration and troubleshooting techniques, as well as outline standard processes and procedures for administration and engineering.
Support the development of configuration documentation relating to the server and ServiceNow configuration environments, as well as integrations to other systems.

Position Requirements

Ability to obtain and maintain a Public Trust clearance.
Bachelor's degree
- 8 years experience using SharePoint 2013 or newer versions and SharePoint Designer, HTML, and Javascript.
- 8+ years of experience with relational database (i.e. SQL Server).
- 2+ years of experience using Nintex Workflows.
- 8+ years of experience consulting clients on potential SharePoint Solutions, client presentations, and translating business requirements into technical requirements.
8+ years of experience with System testing and User Acceptance Testing

Preferred Requirements

Active Public Trust.
Current or previous experience supporting a DHS Component
Certification: Microsoft Certified System Engineer (SharePoint 2013 or newer) preferred.
Experience with ServiceNow Performance Analytics, Reporting, CMDB, Discovery, Integration Hub, Flow Designer, Microsoft Active Directory Administration, or scripted REST APIs.
Experience with Power BI, Tableau, Excel Power Query, Python, Relational Database and operating systems, or similar business intelligence and data-analysis tools.
Strong SQL and/or data-querying skills, including the ability to validate, reconcile, and extract data from relational data sources.

Dice Id: 10184650
Position Id: 25a43d70da0e0a02d85cbb1464b79e87
Posted 30+ days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

ServiceNow Developer

Washington, District of Columbia

•

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USD 140,000.00 - 150,000.00 per year

Senior ServiceNow Developer

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