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Information Technology Analyst (ITA)

SHAAVIR CONSULTING AND MANAGEMENT SERVICES PRIVATE LIMITED

Washington, District of Columbia • Yesterday

Easy Apply

Full-time

Depends on Experience

Job Details

Skills

Disaster Recovery

Summary

Information Technology Analyst (ITA)

Position Overview

The Information Technology Analyst will provide technical analysis, application support, systems administration, requirements analysis, testing, troubleshooting, documentation, and user support for the FAA NISC Enterprise Support Tasking (NEST) program.

The IT Analyst will support NIMS/CMIS operations and related enterprise systems while working with technical, functional, cybersecurity, database, cloud, and program-management teams to maintain reliable operations and implement system enhancements.

Key Responsibilities

Analyze business and technical requirements and translate requirements into actionable system and application solutions.
Support operation, maintenance, troubleshooting, and enhancement of enterprise applications.
Analyze application issues, identify root causes, and coordinate corrective actions.
Support requirements development, functional analysis, system design, configuration, testing, deployment, and sustainment activities.
Support NIMS/CMIS application operations and maintenance.
Assist with application interfaces and integrations with enterprise systems.
Support database-related activities, data analysis, and application data troubleshooting.
Support AWS-hosted application environments and associated technical operations.
Assist with application releases, upgrades, patches, configuration changes, and production deployments.
Develop and execute test procedures and document test results.
Support defect tracking, issue resolution, regression testing, and quality assurance activities.
Support help desk operations, user issue resolution, ticket analysis, and escalation.
Develop and maintain technical documentation, user documentation, procedures, and knowledge articles.
Support user training and development of training materials.
Assist with system monitoring, performance analysis, and operational reporting.
Support backup, recovery, continuity, and disaster-recovery activities.
Support cybersecurity activities, including security documentation, vulnerability remediation, POA&M activities, ATO support, and compliance activities.
Coordinate with developers, database administrators, system administrators, cybersecurity personnel, users, and government stakeholders.
Participate in requirements and design reviews and provide technical recommendations.
Support configuration management, change management, and release management.
Assist with modernization and new-system development activities, including requirements, testing, documentation, and deployment.
Participate in knowledge transfer and transition activities.
Identify opportunities to improve system performance, usability, reliability, security, and operational efficiency.

Required Qualifications

At least 5 years of relevant professional experience.
Bachelor's degree in information technology, computer science, business, management information systems, or another relevant field, or an acceptable combination of education, experience, and/or certifications consistent with the solicitation requirements.
Experience analyzing, supporting, maintaining, or developing IT systems or enterprise applications.
Experience performing requirements analysis, troubleshooting, testing, documentation, or technical support.
Strong analytical, problem-solving, written, and verbal communication skills.
Ability to work effectively with technical and non-technical stakeholders.

Preferred Experience

Experience supporting federal government IT systems.
Experience with enterprise financial, acquisition, contract, or management systems.
Experience with Oracle databases and enterprise application environments.
Experience with AWS/cloud environments.
Experience with ColdFusion or comparable enterprise application technologies.
Experience with application integrations and APIs.
Experience with cybersecurity, ATO, POA&M, vulnerability remediation, or federal security controls.
Experience with help desk/service management processes.
Experience with software testing, QA/QC, and release management.
Experience with Agile, DevSecOps, CI/CD, or other modern software-development practices.
Experience supporting enterprise application modernization or replacement initiatives.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91175812
Position Id: 9111238
Posted 1 day ago

Fitment

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Tahreem Jan

Recruiter @ SHAAVIR CONSULTING AND MANAGEMENT SERVICES PRIVATE LIMITED

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Job Details

Skills

Disaster Recovery

Summary

Information Technology Analyst (ITA)

Position Overview

Key Responsibilities

Analyze business and technical requirements and translate requirements into actionable system and application solutions.
Support operation, maintenance, troubleshooting, and enhancement of enterprise applications.
Analyze application issues, identify root causes, and coordinate corrective actions.
Support requirements development, functional analysis, system design, configuration, testing, deployment, and sustainment activities.
Support NIMS/CMIS application operations and maintenance.
Assist with application interfaces and integrations with enterprise systems.
Support database-related activities, data analysis, and application data troubleshooting.
Support AWS-hosted application environments and associated technical operations.
Assist with application releases, upgrades, patches, configuration changes, and production deployments.
Develop and execute test procedures and document test results.
Support defect tracking, issue resolution, regression testing, and quality assurance activities.
Support help desk operations, user issue resolution, ticket analysis, and escalation.
Develop and maintain technical documentation, user documentation, procedures, and knowledge articles.
Support user training and development of training materials.
Assist with system monitoring, performance analysis, and operational reporting.
Support backup, recovery, continuity, and disaster-recovery activities.
Support cybersecurity activities, including security documentation, vulnerability remediation, POA&M activities, ATO support, and compliance activities.
Coordinate with developers, database administrators, system administrators, cybersecurity personnel, users, and government stakeholders.
Participate in requirements and design reviews and provide technical recommendations.
Support configuration management, change management, and release management.
Assist with modernization and new-system development activities, including requirements, testing, documentation, and deployment.
Participate in knowledge transfer and transition activities.
Identify opportunities to improve system performance, usability, reliability, security, and operational efficiency.

Required Qualifications

At least 5 years of relevant professional experience.
Bachelor's degree in information technology, computer science, business, management information systems, or another relevant field, or an acceptable combination of education, experience, and/or certifications consistent with the solicitation requirements.
Experience analyzing, supporting, maintaining, or developing IT systems or enterprise applications.
Experience performing requirements analysis, troubleshooting, testing, documentation, or technical support.
Strong analytical, problem-solving, written, and verbal communication skills.
Ability to work effectively with technical and non-technical stakeholders.

Preferred Experience

Experience supporting federal government IT systems.
Experience with enterprise financial, acquisition, contract, or management systems.
Experience with Oracle databases and enterprise application environments.
Experience with AWS/cloud environments.
Experience with ColdFusion or comparable enterprise application technologies.
Experience with application integrations and APIs.
Experience with cybersecurity, ATO, POA&M, vulnerability remediation, or federal security controls.
Experience with help desk/service management processes.
Experience with software testing, QA/QC, and release management.
Experience with Agile, DevSecOps, CI/CD, or other modern software-development practices.
Experience supporting enterprise application modernization or replacement initiatives.

Dice Id: 91175812
Position Id: 9111238
Posted 1 day ago

Fitment