Job ID: 2614594
Location: Washington, DC, US
Date Posted: 2026-07-15
Category: Information Technology
Subcategory: Knowl/Collab Engr
Schedule: Full-Time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: ORA_REMOTE
Description ?
SAIC is looking for a Junior SharePoint Administrator will assist in the day-to-day administration, maintenance, and support of the organization's Microsoft SharePoint environment. This role is ideal for a motivated individual looking to grow their skills in SharePoint administration, Microsoft 365, and enterprise collaboration platforms. The successful candidate will also possess strong customer service skills, ensuring end users receive prompt, professional, and effective support.
Key Responsibilities
Assist in the administration and maintenance of SharePoint Online and/or SharePoint On-Premises environments
Create and manage SharePoint sites, libraries, lists, and permissions
Troubleshoot and resolve SharePoint folder and file permission issues, including broken inheritance, incorrect access levels, and unauthorized access concerns
Investigate and correct permission misconfigurations at the site, library, folder, and file level
Provide excellent customer service when working with end users to identify and resolve access-related and general SharePoint issues in a timely and professional manner
Serve as a friendly and knowledgeable point of contact for SharePoint-related support requests, ensuring a positive experience for all users
Assist with user account management, access control, and security group assignments
Help monitor system performance, storage, and usage reports
Support the migration of content and data to SharePoint
Create and maintain basic documentation, guides, and training materials for end users
Assist in the development and implementation of SharePoint governance policies
Collaborate with IT team members on Microsoft 365 integrations (Teams, OneDrive, Power Automate)
Participate in testing updates, patches, and new features before deployment
Escalate complex issues to senior administrators as needed
Follow up with end users after issue resolution to ensure satisfaction and confirm problems have been fully addressed
Qualifications Required Qualifications
BS Degree or 4 years of equivalent work experience
0-2 years of experience with SharePoint administration or a similar role
Ability to obtain and maintain a public trust requiring U.S. Citizenship.
Basic understanding of SharePoint Online and/or SharePoint Server
Demonstrated ability to troubleshoot SharePoint folder and file permission issues, including understanding of permission inheritance, sharing settings, and access control lists
Familiarity with Microsoft 365 applications (Teams, OneDrive, Outlook)
Basic knowledge of user permissions and Active Directory / Azure Active Directory
Proven customer service skills with the ability to handle support requests professionally, patiently, and efficiently
Strong problem-solving and communication skills
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Preferred Qualifications
Microsoft certifications (e.g., MS-900, MS-700, or MS-300)
Experience with Power Automate or Power Apps
Basic knowledge of HTML, CSS, or JSON for SharePoint customization
Familiarity with SharePoint governance and compliance best practices
Experience with SharePoint migration tools (e.g., ShareGate, SPMT)
Experience using SharePoint admin tools and audit logs to investigate permission and access issues
Prior experience in a helpdesk or IT support role with a customer-facing focus
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Skills & Competencies
Excellent customer service skills with a professional and approachable demeanor
Ability to remain patient and empathetic when assisting users of varying technical skill levels
Attention to detail
Strong organizational skills
Eagerness to learn and adapt to new technologies
Effective written and verbal communication
Ability to manage multiple tasks and priorities
Strong understanding of SharePoint permission structures including site owners, members, visitors, and custom permission levels
Ability to clearly explain permission-related issues and resolutions to non-technical end users
Commitment to providing a high level of service and ensuring end user satisfaction
Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10111346
- Position Id: 2614594
- Posted 17 hours ago
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