Patterson isn\'t just a place to work, it\'s a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job Summary
The Repair Center Technician Associate provides hands-on technical support in a repair center environment by diagnosing, testing, assembling, and repairing equipment and components to ensure products meet quality and performance standards. This role contributes to efficient repair turnaround times while adhering to established procedures, safety standards, and technical specifications.
Essential Functions
- Perform equipment and component diagnostics, disassembly, repair, modification, reassembly, calibration, and operational checkout to restore functionality and meet required specifications
- Test, troubleshoot, and verify repaired products using standard, bench-type, automated, and specialized measuring and test equipment to ensure compliance with quality standards
- Disassemble, examine, repair, and reassemble precision components and units to restore proper fit, function, and dimensional accuracy; identify defects and verify conformance to specifications
- Document test procedures, results, repairs performed, and corrective actions in accordance with established repair, quality, and documentation processes
- Follow defined repair and return workflows to support high-quality outcomes, reduced cycle times, and customer satisfaction
- Identify recurring component or product issues and communicate findings to appropriate teams, including product development or engineering, to support continuous improvement
- Comply with Company and department policies and standards; performs other duties as assigned
Minimum Requirements
- High School Diploma or Equivalent or equivalent education and/or experience
Preferred Requirements
- Associate\'s Degree in electronics or other related degree
Skills and Abilities
- Experience in equipment repair, assembly, or technical troubleshooting
- Basic mechanical aptitude with the ability to learn, understand, and apply standard tools, equipment, and repair techniques under guidance
- Ability to use common hand tools, cordless drills/drivers, and basic precision measuring tools (e.g., calipers, micrometers) following established procedures
- Ability to read, understand, and follow written and verbal work instructions, safety guidelines, and technical documentation
- Basic computer proficiency, including use of Windows-based systems and applications
- Manual dexterity and hand?eye coordination
- Attention to detail
- Ability to prioritize assigned tasks, manage time effectively within defined workflows, and work productively in a fast-paced environment
- Ability to work on assigned tasks independently once trained, while communicating professionally with supervisors, coworkers, and support teams
Preferred Licenses and Certifications
- Certified Electronics Technician (CET) or previous completion of courses in Industrial Electricity and Digital Electronics Preferred
Physical and Cognitive Demands
- Maintain Focus Frequently
- Position Self - Kneeling/Squatting Frequently
- Complete Tasks in a Noisy Environment Constantly
- Complete Tasks Independently Constantly
- Complete Tasks with a Speed/Productivity Quota Constantly
- Exerting Force - Pushing/Pulling 0-20 lbs Constantly
- Exerting Force - Pushing/Pulling 21-40 lbs Constantly
- Exerting Force - Pushing/Pulling 41+ lbs Constantly
- Feeling/Grasping/Handling Constantly
- Hand/Eye Coordination Constantly
- Move/Traverse Constantly
- Operating Position - Specific Machinery Constantly
- Reaching Constantly
- Remember Processes & Procedures Constantly
- Repetitive Motions Constantly
- Stationary Position (Standing) Constantly
- Transport - Lifting/Carrying 0-10 lbs Constantly
- Transport - Lifting/Carrying 11-20 lbs Constantly
- Transport - Lifting/Carrying 21-30 lbs Constantly
- Transport - Lifting/Carrying 31-50 lbs Constantly
- Transport- Lifting/Carrying 50+ lbs Constantly
- Vision Constantly
- Bend Occasionally
- Communicate/Hearing Occasionally
- Communicate/Talking Occasionally
- Learn New Tasks or Concepts Occasionally
- Make Timely Decisions in the Context of a Workflow Occasionally
- Ascend/Descend (stairs/ladder) Rarely
- Balancing Rarely
- Stationary Position (Seated) Rarely
Working Environment
- Hazards Occasionally
- Noise Occasionally
- Humidity Rarely
- Temperature Change Rarely
- Vibration Rarely
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
- Full Medical, Dental, and Vision benefits and an integrated Wellness Program
- 401(k) Match Retirement Savings Plan
- Paid Time Off (PTO)
- Holiday Pay & Floating Holidays
- Volunteer Time Off (VTO)
- Educational Assistance Program
- Full Paid Parental and Adoption Leave
- Employee Assistance Program
- Patterson Perks Program
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$16.97 - $22.10
EEO Statement
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
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