* Maintain and update Medtronic''s StruxureWare Data Centre Operations Information Management system, and supporting documentation.
* Prepare and deliver reports on Data Centre utilisation statistics.
* Conduct data centre surveys of electrical systems, and lead improvements.
* Create and maintain accurate and credible records of maintenance, changes, problems, methods-of-procedures (MOPs) and resolutions.
* Work directly with Woodbury facilities and be the key IT contact for the site
* Manage Projects and locations in the Mid-West area and MSP activities
Projects
* Coordinate large multi-site infrastructure rollouts globally, SAP/HAHA, Datacentre Core Refreshs.
* Gather, create, drill and document DR scenarios for the Woodbury Datacentre.
* Manage internal projects as assigned.
* Support external Project implementations thru attending meetings and insuring deliverables and tasks assigned are completed and providing project status updated to the team.
A Day in the Life
* Use a combination of product management and application knowledge to guide customers through successful implementations.
* Networking background would be useful given ACI and Juniper rollouts
* Vendor Management: Effectively communicate with customers via email, phone, and other electronic methods to ensure client''s effective use of products.
* Site Support - Align with Site IT support - Support site teams in closet clean-up, switch port optimization, and survey work as needed. Communicate and set standards clearly with our connectivity team.
* Own and manage DC team process and procedure documentation -
* Own DCIM - StruxureWare Data Centre Operations Information Management, DCO / DCE
* Co-Ordinate repairs, corrective maintenance, and routine installations with site teams.
* Ensure server and application compliance with security and performance requirements.
* Provide input into training material for seminars, practical and online training.
* Providing IT support to staff and customers, as well as respond to the server and network issues.
* Communicate, work with, and support our Corporate Facilities team and Vendors for onsite datacentre facilities.
* Communicate, work with, and support our Co-Location vendors that host offsite datacentre facilities.
Must Have: Minimum Requirements for DC Engineer jobs.
* Working in and with a globally dispersed team.
* Experience with a large multi-national Datacentre environment, with both On-Prem and Co-Located Datacentres.
* Strong leadership, self-management, time management, and problem-solving skills.
* Requires careful attention to detail.
* Bachelor''s Degree in engineering / computer science or significant industry experience.
* ServiceNow and change control experience
* You should have 4 years of relevant experience.
Nice to Have
* A degree in computer science or related field - or significant Industry experience
* Experience in testing and validation of infrastructure builds for regulated environments.
* Experience is preparation and presentation for Audits.
* Experience in a very large Corporate environment dealing with hundreds of sites.
* Experience with racking and hardware installation would be an advantage. DELL, HPE, Cisco, APC and Veritas Equipment and Maintenance/Support Experience
* Experience working in a medical regulated environment considered a plus
* Excellent documentation and presentation preparation skills
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