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AI Infrastructure Administration AI/ML Platforms System Monitoring &amp; Performance Tuning Backup &amp; Disaster Recovery Technical Documentation &amp; SOPs

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Job Description:

Experience administering AI supporting infrastructure (servers, networks, storage, cloud environments).
Familiarity with AI/ML platforms, software licensing frameworks, and enterprise configuration management.
Skilled in system monitoring, performance tuning, and security controlsBackground in backup and disaster recovery architectures.
Help desk or technical support experience, ideally for specialized tools or platforms.
Strong troubleshooting capabilities across infrastructure, software, and user environments.
Experience developing technical documentation (architecture diagrams, configuration runbooks, SOPs)Understanding of federal IT governance, compliance frameworks, and operational controls.
Local candidate with availability to work on site 5 days/week at the client site in Woodlawn, MD
Prior experience supporting government agencies, especially SSA.
Experience in regulated environments requiring strong documentation discipline.
Familiarity with AI/ML operational models, pipelines, and lifecycle management.
ITIL, Security+, Cloud+, or similar certifications.

AI Software Licensing Management and AI Infrastructure Support

Procure, track, and manage licenses for all AI related tools and softwareEnsure license compliance with vendor agreementsPerform renewals and updatesProvide periodic status and usage reports.
Configure and maintain servers, storage, and network components for AI workloads.
Monitor system performance, availability, and security posture.
Implement backup and disaster recovery strategiesConduct routine patching, maintenance, and upgradesRecommend infrastructure scaling as AI usage grows.

End User Support for AI Tools

Provide help desk and troubleshooting services for SSA AI usersAssist with onboarding, access provisioning, and account management.
Deliver user training and prepare instructional guidesRespond promptly and professionally to user inquiries.

Technical & User Documentation

Develop and maintain technical documentation such as architecture diagrams, configuration details, and maintenance proceduresProduce and update user manuals, FAQs, and training materials.
Develop, implement, and maintain Standard Operating Procedures (SOPs) for AI system operations, security, data management, and user support.
Support governance framework creation to meet federal regulations, SSA policies, and industry best practicesDefine and operationalize roles and responsibilities within the AI ecosystemTrain staff on SOPs and governance processes.

AI Reporting & Value Tracking

Produce ongoing reports on AI usage, activity statistics, and code metrics Deliver quarterly reporting on measurable value gained by SSA through AI adoption.
Submit weekly status reports Participate in recurring project meetings with SSA stakeholders Maintain clear documentation of communications and decisions.

NetVision Resources, Inc(NVR) is a fast growing, IS9001, IS20000, CMMI DEV/2, MBE certified technology consulting and software development firm, based out of DC Metro area To know more, please visit

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10106770
Position Id: 2026-9377
Posted 4 hours ago

Company Info

About NetVision Resources Inc

NetVision Resources "NVR" is a fast-growing IT consulting and services company located in the Washington DC metro area. Since its inception in 1999, NVR has provided complete end-to-end solutions to the IT needs of a diverse clientele, from large corporate giants to small business enterprises and from local and state government to federal agencies.

NVR belongs to a unique breed of small, minority-owned technology businesses offering consulting and development services across the IT spectrum. Today we are a well-recognized organization with highly qualified employees skilled in all of the top technologies in IT and serving a vast network of clients across the country every day.

Over the last decade we have provided IT solutions and consulting services across the entire service spectrum, right from training and help desk support to custom application development, ERP implementation and Business Process Re-engineering. Having worked with some of the biggest names in the industry as well as on emerging technologies, NVR has established itself as a service provider of choice for many.

NVR is a ISO 9001:2008 certified company.

Senior AI Specialist

Hybrid in Woodlawn, Maryland

•

Today

Job Description: Experience administering AI supporting infrastructure (servers, networks, storage, cloud environments). Familiarity with AI/ML platforms, software licensing frameworks, and enterprise configuration management. Skilled in system monitoring, performance tuning, and security controls. Background in backup and disaster recovery architectures. Help desk or technical support experience, ideally for specialized tools or platforms. Strong troubleshooting capabilities across infrastructu

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Full-time, Third Party, Contract

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AI Technology IT Support Specialist (Mid-Level)

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AI Technology IT Support Specialist (Mid-Level)

NetVision Resources Inc

Job Details

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About NetVision Resources Inc

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