Help Desk Analyst I Jobs

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Help Desk Analyst I

Robert Half

•

Norwood, Massachusetts, USA

Contract

Description We are offering a short-term contract employment opportunity for a Help Desk Analyst I in Norwood, Massachusetts. This role entails managing SaaS applications, particularly focusing on provisioning, licensing, and ensuring integrations. The successful candidate will be joining our team to assist in an internal transition as we merge with a larger organization. Responsibilities: Oversee the management of SaaS applications, ensuring their effective functioning and integration. Handle t
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Posted 14 hours ago | Updated 2 hours ago

Help Desk Analyst I

Robert Half

•

Urbandale, Iowa, USA

Contract

Description We are offering a role for a Help Desk Analyst I located in URBANDALE, Iowa. This position is part of the telecom industry and provides IT support within a Microsoft-centric infrastructure. This role offers a short term contract employment opportunity where you will be responsible for managing user desktop issues, peripheral devices, and applications to ensure smooth daily operations. Responsibilities: Demonstrate strong work ethic and drive, showing reliability and dedication to del
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Posted 14 hours ago | Updated 2 hours ago

Help Desk Analyst I

Robert Half

•

Cleveland, Ohio, USA

Full-time

Description The Help Desk Support Analyst will provide Tier I and II level of support in a high volume capacity responding to over 300 calls per day among a small team. Responsibilities Provide Tier I and II level of support for usersEscalate priority support issues to senior staff and/ or corporate technology groupsCollect and forward all relevant information prior to escalation to allow senior staff to operate efficiently.Maintain a positive working relationship with business lines and other
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Posted 1 day ago | Updated 2 hours ago

Help Desk Analyst I

Robert Half

•

Crystal Lake, Illinois, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst I in Crystal Lake, Illinois. This position is within the telecom industry and will involve providing first-line support and administration of networks, as well as ensuring compliance with software licensing requirements. The successful candidate will be part of a small team and will be expected to handle 8-10 tickets per day, mostly through email and some by phone. Responsibilities: Provide support for microcom
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Posted 1 day ago | Updated 2 hours ago

Help Desk Analyst I

Robert Half

•

Billerica, Massachusetts, USA

Full-time

Description We are searching for a skilled Help Desk Analyst I to join our team located in North Billerica, Massachusetts. This position offers a contract to hire employment opportunity. As a Help Desk Analyst, you will be responsible for triaging user issues using various software such as Office 365, Case Systems Management Software, and Bomgar (Beyond Trust) - Remote Support Software. This role is within the telecom provider industry and requires expertise in various skills including Citrix Te
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Posted 5 days ago | Updated 2 hours ago

Help Desk Analyst I

Robert Half

•

State College, Pennsylvania, USA

Contract

Description We are offering a contract position for a dedicated Help Desk Analyst I in State College, Pennsylvania. In this role, you will be providing essential support for Office 365, managing tickets, providing remote end-user support, troubleshooting printers, and handling password resets. This role is integral in ensuring smooth operation within our organization. This role is 60-70% remote and 30-35% on-site. Responsibilities: Provide comprehensive support for Office 365, ensuring smooth op
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Posted 19 days ago | Updated 2 hours ago

Help Desk Analyst I

Robert Half

•

Syracuse, New York, USA

Full-time

Description If an innovative and fast-paced work environment sounds exciting, Robert Half might have the Help Desk Analyst job for you. This is a great job for a creative with a talent for solving both routine and unique problems. Candidates who can support local and field users in a highly visible role that has a positive impact on both the department and the company will be a good fit for this position. Located in Syracuse, New York, the Help Desk Analyst opportunity is a permanent role. Your
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Posted 26 days ago | Updated 2 hours ago

Help Desk Analyst I

Robert Half

•

Southfield, Michigan, USA

Contract

Description Robert Half has a great short-term opportunity in Southfield for a Help Desk Analyst I, who will be responsible for providing first-level contact and problem resolution for all users with hardware, software, and application problems. This role is crucial in maintaining smooth operations and ensuring high levels of user satisfaction. Apply Today! Responsibilities: Serve as the first point of contact for users experiencing hardware, software, and application problems Troubleshoot and
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Posted 14 days ago | Updated 2 hours ago

Tier 2 Help Desk Analyst - 100% onsite

Integrity Consulting

•

Greensboro, North Carolina, USA

Full-time

Job Description: Seeking a Tier 2 Help Desk Analyst for 100% onsite permanent position in Greensboro, NC. As the Tier 2 Help Desk Analyst, you will be expected to resolve T2 level help desk tickets and escalations from the help desk team. Expected support requests include but are not limited to; servers, workstations, copiers/printers, email flow, and vendor specific hardware and software. Responsibilities: Assists the Help Desk team to handle first level support of service requests in a profe
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Posted 23 hours ago | Updated moments ago

Help Desk Analyst

Randstad Digital

•

Mechanicsburg, Pennsylvania, USA

Full-time

job summary: The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and record all information accurately in several ITSM ticketing systems. Provide excellent customer service and display technical skills with proficiency in Mic
Posted 1 day ago | Updated 2 hours ago

Desktop / Helpdesk Support Analyst

Veracity Consulting

•

Lenexa, Kansas, USA

Contract

Veracity is a business and technology consultancy that specializes in optimizing companies business performance and navigating change. Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives to drive results. We are also guided by our core values and purpose, which includes being transparent, curious, and humble while ensuring our clients, employees, and communities all thrive. C
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Posted 6 days ago | Updated 6 days ago

Tier 2-3 Help Desk Analyst - M

Next Step Systems

•

Centreville, Virginia, USA

Full-time

Tier 2-3 Help Desk Analyst, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go on-site; however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 months of working on the Helpdesk. Thi
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Posted 4 hours ago

Help Desk Analyst

Fast Tracking Solutions

•

Rochester, New York, USA

Contract

** This is a 6-month Contract-To-Hire opportunity** Benefits provided for the contract portion of this role include: Excellus BCBS Medical & Vision insurance, accrued PTO, paid holidays. Job Overview: We are seeking a Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support and assistance to end-users. This is an excellent opportunity for someone with strong analytical and problem-solving skills, as well as a passion for customer servic
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Posted 8 days ago | Updated 5 days ago

Help Desk Analyst

Innosoul inc

•

Golden, Colorado, USA

Contract, Third Party

Job ID: CO-62650 OnSite/Local Onsite/Local IT Help Desk Analyst with Networking, Remote support, ServiceNow, PM, Active Directory experience Location: Golden,CO Duration: 12 Months Candidate Must Be Local Candidate must be local for in-person interviews and reporting to work on scheduled days. Skills: Skills Networking TCP/IP Novice (1-3 Years) No Skills Others Time Management Must be able to document project milestones and plan and schedule deployment of equipment. Proficient (4-6 Years) Yes Sk
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Posted 2 days ago

Helpdesk Analyst - M

Next Step Systems

•

Centreville, Virginia, USA

Full-time

Helpdesk Analyst, Centreville, VA We are seeking a Helpdesk Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is required.
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Posted 4 hours ago

Help Desk Analyst

Robert Half

•

Beloit, Wisconsin, USA

Full-time

Description We are in search of a proactive Help Desk Analyst to join our team in the Application Service Provider industry, situated in Beloit, Wisconsin. The role involves providing efficient customer service, managing ticketing systems, and troubleshooting basic technical issues. This position offers a contract to hire employment opportunity. Responsibilities: Provide top-notch customer service to customers, addressing their inquiries and issues promptly and accurately. Utilize ticketing sys
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Posted 1 day ago | Updated 2 hours ago

Help Desk Analyst

Robert Half

•

Millwood, New York, USA

Contract

Description We are offering a contract employment opportunity for a dedicated Help Desk Analyst in the retail industry, based in MILLWOOD, New York, United States. The successful candidate will be responsible for self-management in a fast-paced environment, demonstrating strong interpersonal skills, and ensuring timely responses to user requests. The role also requires a solid understanding of IP protocol, Network Infrastructure, and troubleshooting, with proficiency in NCR, Nortel, and PBX - PA
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Posted 1 day ago | Updated 2 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

•

Madison, Wisconsin, USA

Full-time

Job Title: Help Desk Analyst Location: Onsite in Madison, WI Shift: 4pm - 12:30am, Monday - Friday Primary Responsibilities: Provide customer service via phone, assisting with technical issues and troubleshooting.Log incident tickets into an IT service management system (ITSM).Use remote desktop control to assist users.Ensure strict adherence to documented policies and procedures. Required Skills and Experience: 6 months of experience in helpdesk support within an enterprise environment OR cust
Posted 14 hours ago | Updated 2 hours ago

Helpdesk Systems Analyst

Dahl Consulting

•

Cold Spring, Minnesota, USA

Full-time

Helpdesk Systems Analyst (JD Edwards) Full-time, Direct-hire 100% onsite in Cold Spring, MN Salary range:$62k to $74k DOE with full benefits, profit sharing Dahl is partnering with a leader in natural stone and bronze fabrication with 120 years history! JOB SUMMARY: The Helpdesk Systems Analyst will support users for JD Edwards EnterpriseOne (ERP). You will analyze user requirements, procedures, and problems to automate processing and improve existing computer systems. Responsibilities include:
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Posted 7 days ago | Updated 7 days ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst for our client based in Appleton, Wisconsin, this role involves providing support to end users, coordinating with the internal team, escalating technical issues, and prioritizing customer service. Responsibilities: Provide phone support to end users, focusing on Level 1 technical issues Collaborate with the internal team to ensure smooth resolution of technical concerns Escalate tickets or customer conc
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Posted 14 hours ago | Updated 2 hours ago