Help Desk Support Jobs in Charlotte, NC

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Level I/II Help Desk Support

DMB Associates

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Charlotte, North Carolina, USA

Full-time

Looking for a Level I/II Help Desk Support with at least 4-7 years of experience providing phone support on hardware and software issues for global users. Must be proficient with Active Directory, Windows 10, & Office 365. Support PC and MAC hardware, printers, and mobile devices. Strong working knowledge of networking, wireless, servers, telecomm and security concepts. Ideal individual will have a degree in Computer Science, Technical Certifications (MCSE, MCP, ITIL, A+) possess a "can do" atti
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Posted 60+ days ago | Updated 17 days ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 14 hours ago

Tier 1 Customer Support

TEKsystems c/o Allegis Group

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Charlotte, North Carolina, USA

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! ** Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high volume of inquiries about the company's products or services,
Posted 2 days ago | Updated 3 hours ago

IT Support Technician

TEKsystems c/o Allegis Group

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Fort Mill, South Carolina, USA

Full-time

Description: Our client seeking a IT Support Technician. As an IT Support Technician, you will provide direct technical support to end users via phone, email, walk-up and web on all IT based systems, including but not limited to :Email, PC Network systems, Microsoft Office products, Printing, Scanning, Faxing, basic computer hardware systems, and web systems. DUTIES & RESPONSIBILITIES: - Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problem
Posted 15 hours ago | Updated 3 hours ago

System Administrator

AIMIC Inc.

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Remote or Oregon City, Oregon, USA

Contract

Job Title: System Administrator Level 3 Client: State of Oregon Location: (Remote*) - (Onsite required monthly 2 times) 867 Hawthorne Ave SE, Salem, Oregon 97301 Pay Rate: $64/Hr. on W2, without benefits. Duration: 06 Months - (The length of this assignment is not to exceed 6 months) Work Schedule This position will have the opportunity for a hybrid (remote and in-office) work location schedule; in-office work will be predominately from Treasury s Salem office. The schedule will be approximatel
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Posted 3 days ago

Sr/Lead. Data Scientist-LLM, Generative AI

Rackera Inc

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Remote

Contract

Role: Sr/Lead. Data Scientist-LLM, Generative AI Remote 15+ years experience. Need only Senior / Lead experienced Candidates. H1B , H1B T , , and all EAD's Required Skillsets: Analytics, Machine Learning, Full-stack data science Exposure to deep learning, reinforcement learning and neural networks Exposure to LLM and Generative AI Exposure to Document extraction and chat Hands on Linux, python, and open-source skills are required Databricks, MLOps, High-performance data engineering, and Securit
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Posted 14 hours ago

IT Operational / READINESS COORDINATOR

TalTeam

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Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro
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Posted 21 days ago | Updated 2 days ago

Sr Oracle HR Functional Consultant

Spectrum

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Charlotte, North Carolina, USA

Full-time

When working through a challenge, are you analytical, thoughtful, and calm? Are you a strong problem solver and decision maker, even in a high-volume, fast-paced environment? If you value building relationships with credibility and confidentiality, our team would love to meet you. Spectrum keeps more than 32 million customers connected across our 41-state footprint by offering state-of-the-art products and services including Spectrum Internet , TV, mobile, and voice. Our team plays the integral
Posted 18 days ago | Updated 3 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 49 days ago | Updated 14 hours ago

Tier 1 - Help DeskTechnician - Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-us
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Posted 8 hours ago

System Administrator, Senior

Moffatt & Nichol

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Remote

Full-time

Moffatt & Nichol is seeking a Senior System Administrator to assist with the daily administration of the network and server infrastructure as well as provides advanced computer-related support to M&N employees in all geographical locations. The Senior System Administrator assists with the daily administration of the network and server infrastructure as well as provides advanced computer-related support to Moffatt & Nichol employees in all geographical locations. Computer-related issues may inclu
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Posted 8 hours ago

End User Support Lead

Robert Half

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Remote or Jacksonville, Florida, USA

Full-time

Description We are in search of a skilled Help End User Support Specialist in Jacksonville, Florida. The role is centered on providing technical support to customers utilizing our software products. Key functions include troubleshooting software issues, instructing customers on software utilization, and assisting with software installation and configuration. This role is an exciting opportunity to join our support team. Responsibilities: Provide technical support to customers facing issues with
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Posted 14 days ago | Updated 3 hours ago

Senior IT Administrator

Robert Half

•

Remote or Tempe, Arizona, USA

Contract

Description We are offering an opportunity in Tempe, Arizona for a Systems Administrator to join our team. You will be managing various aspects of our IT environment, including Office 365 administration, helpdesk support, and Azure VM management. This role is remote and requires strong English-speaking skills. Responsibilities: Administer Office 365, including user account management, email configuration, and license management Provide helpdesk support to employees for IT-related issues, troubl
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Posted 2 days ago | Updated 3 hours ago

Project Manager II

Kforce Technology Staffing

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Remote or Jacksonville, Florida, USA

Contract

RESPONSIBILITIES: A client with Kforce is seeking a Project Manager II to join their team remotely. Summary: The Project Manager will act as a lead for this project. Their primary responsibility will be to handle month long projects, managing schedules, and alignment of resources for about 200 projects over the course of the next year. This position does not require programming or engineering experience, but a good aptitude for understanding and using Web technology is essential. The ideal candi
Posted 11 days ago | Updated moments ago

Business Systems Analyst - Remote

Kforce Technology Staffing

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Remote or Jacksonville, Florida, USA

Contract

RESPONSIBILITIES: A client with Kforce is seeking Business Systems Analyst to join their team remotely. This position does not require programming or engineering experience, but a good aptitude for understanding and using Web technology is essential. The ideal candidate is comfortable around technology and software and has an eagerness to learn. Summary: As a Business System Analyst I for IdP Cloud Implementations, you will act as a project coordinator, implementation consultant, business analys
Posted 11 days ago | Updated moments ago

Client Services Support Specialist

Kforce Technology Staffing

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Remote or Ramsey, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s
Posted 51 days ago | Updated moments ago

Systems Operations Manager/Production Support Manager

Acruex Inc.

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Charlotte, North Carolina, USA

Contract, Third Party

Hi There, We have urgent opening with our direct client Job Title :: Systems Operations Manager/Production Support Manager/Splunk Manager Work Location :: Charlotte - 601 S. Tryon Street (601 S. Tryon Street, Charlotte, NC 28202)/ Onsite in Charlotte minimum 3 days a week Duration : 08+ months Note North Carolina Candidat's only Must have skills Dynatrace Splunk AWS Help Desk Mandatory Skills :: **Strong analytical skills - able to triage an issue - own a problem through resolution prior
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Posted 60+ days ago | Updated 7 hours ago

Finance Business Systems Administrator (Unanet)

Kforce Technology Staffing

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Remote or Columbia, Maryland, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Finance Business Systems Administrator (Unanet) in Columbia, MD. Duties Include: * Finance Business Systems Administrator will administer and maintain the Finance Platforms, including user setup (roles and access), permissions management, and system configurations * Configure and customize Unanet modules to align with business processes and requirements * Provide technical support to end-users, troubleshoot issues, and resolve system-relat
Posted 15 days ago | Updated moments ago