Helpdesk Jobs

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Help Desk

Randstad Digital

•

Scottsdale, Arizona, USA

Contract

job summary: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants Candidate will be the answering the initial technical phone call. If he/she cannot provide the technical support, they will open a ticket for 1st or 2nd level support to resolve the issue! With oversight, provides entry level production and non-production support of applications
Posted 19 hours ago | Updated 10 hours ago

Help Desk

System One

•

McLean, Virginia, USA

Contract

ALTA IT has a Contract to Hire position open for a Helpdesk Specialist. Onsite in Tysons Corner, VA (4 days a week) 1 day in Arlington, VA Technical Support - Internal Provide in-office 1st and 2nd level Deskside IT support to the offices in Tysons Corner Troubleshoot and resolve hardware, software, application, network, user access, or related issues Create tickets and document all activities in helpdesk ticketing systems Escalate more complex problems or unresolved issues to next level of supp
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Posted 11 hours ago

Tier 2 Help Desk Analyst - 100% onsite

Integrity Consulting

•

Greensboro, North Carolina, USA

Full-time

Job Description: Seeking a Tier 2 Help Desk Analyst for 100% onsite permanent position in Greensboro, NC. As the Tier 2 Help Desk Analyst, you will be expected to resolve T2 level help desk tickets and escalations from the help desk team. Expected support requests include but are not limited to; servers, workstations, copiers/printers, email flow, and vendor specific hardware and software. Responsibilities: Assists the Help Desk team to handle first level support of service requests in a profe
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Posted 20 hours ago | Updated 20 hours ago

Helpdesk Technician - Onsite in Las Vegas NV

Ztek Consulting

•

Las Vegas, Nevada, USA

Full-time

The Help Desk technician's role is to provide information, assistance, training, and technical support to end-users regarding the use of computers, networks, and related peripheral hardware and software. This includes receiving, prioritizing, documenting, and actively resolving end-user help requests. Summary of Essential Job Functions Field incoming help requests from end users via both telephone and e-mail in a courteous manner.Document all pertinent end user identification information, includ
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Posted 16 hours ago

Information Systems / Help Desk

Kforce Technology Staffing

•

Milwaukee, Wisconsin, USA

Contract

RESPONSIBILITIES: Kforce has a client in Milwaukee, WI that is seeking an Information Systems Assistant/Help Desk. Summary: Under the supervision of the Information Systems Manager, the Information Systems Assistant/Help Desk provides front line customer service and support to the agency. They will ensure that requests for support are dealt with promptly and appropriately. This person effectively troubleshoots technical issues related to IT systems and applications. Installs and configures comp
Posted 12 hours ago | Updated 7 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

•

Madison, Wisconsin, USA

Full-time

Job Title: Help Desk Analyst Location: Onsite in Madison, WI Shift: 4pm - 12:30am, Monday - Friday Primary Responsibilities: Provide customer service via phone, assisting with technical issues and troubleshooting.Log incident tickets into an IT service management system (ITSM).Use remote desktop control to assist users.Ensure strict adherence to documented policies and procedures. Required Skills and Experience: 6 months of experience in helpdesk support within an enterprise environment OR cust
Posted 10 hours ago

Help Desk Analyst II

Robert Half

•

Augusta, Maine, USA

Contract

Description We are seeking a Help Desk Analyst II based in Augusta, Maine. This role involves providing critical support for our Windows-based systems and applications, ensuring optimal performance and user satisfaction. The position requires the ability to work remotely and occasionally on-site, as well as liaise with vendors as needed. Responsibilities: Provide desktop computer support to ensure optimal system performance Install application updates to keep software current and efficient Troub
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Posted 1 day ago | Updated 10 hours ago

Help Desk Analyst

Robert Half

•

Beloit, Wisconsin, USA

Full-time

Description We are in search of a proactive Help Desk Analyst to join our team in the Application Service Provider industry, situated in Beloit, Wisconsin. The role involves providing efficient customer service, managing ticketing systems, and troubleshooting basic technical issues. This position offers a contract to hire employment opportunity. Responsibilities: Provide top-notch customer service to customers, addressing their inquiries and issues promptly and accurately. Utilize ticketing sys
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Posted 1 day ago | Updated 10 hours ago

Help Desk Analyst

Randstad Digital

•

Mechanicsburg, Pennsylvania, USA

Full-time

job summary: The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and record all information accurately in several ITSM ticketing systems. Provide excellent customer service and display technical skills with proficiency in Mic
Posted 1 day ago | Updated 10 hours ago

Help Desk Manager

TEKsystems c/o Allegis Group

•

Denver, Colorado, USA

Full-time

Description: RK is looking for someone to come in and provide leadership to there help desk team. This person will run a team of 4-5 people that will support the 4 locations here in Denver Metro. They will be needed to help come in and provide better processes. ServiceNow has been live in there environment since October and they still need to properly implement it. They will lead the daily and overall operations of the IT Support and Service Desk team including team member development and serves
Posted 1 day ago | Updated 10 hours ago

Help Desk Manager (Sunrise)

Ledgent Technology

•

Coral Springs, Florida, USA

Contract

Ledgent Technology is seeking a Help Desk Manager on behalf of our client in the healthcare industry. Our client is a leading company dedicated to enhancing health outcomes through innovative technology and superior care. This role is based in Sunrise, Florida, and offers a dynamic work environment where technology meets healthcare. Job Description: We are looking for a Help Desk Manager to oversee our IT help desk team. This role involves managing all operations within a Zendesk environment to
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Posted 2 days ago | Updated 2 hours ago

Help Desk Analyst

Innosoul inc

•

Golden, Colorado, USA

Contract, Third Party

Job ID: CO-62650 OnSite/Local Onsite/Local IT Help Desk Analyst with Networking, Remote support, ServiceNow, PM, Active Directory experience Location: Golden,CO Duration: 12 Months Candidate Must Be Local Candidate must be local for in-person interviews and reporting to work on scheduled days. Skills: Skills Networking TCP/IP Novice (1-3 Years) No Skills Others Time Management Must be able to document project milestones and plan and schedule deployment of equipment. Proficient (4-6 Years) Yes Sk
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Posted 1 day ago

Cleared Help Desk Technician

All Points Logistics, LLC

•

Scott Air Force Base, Illinois, USA

Full-time

*UNITED STATES CITIZENSHIP REQUIRED* *ACTIVE US DOD SECRET SECURITY CLEARANCE REQUIRED* DESCRIPTION OF POSITION: All Points is currently seeking a Help Desk Technician to support our AF LOGNET contract. Candidates must have a current Secret security clearance. This position serves as Air Mobility Command (AMC) A4 Client Support Administrator (CSA) for NIPR/SIPR. On-call duties after hours and weekend with a call rotation schedule. Job Responsibilities: Laptop/desktop setup and support both unc
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Posted 2 days ago | Updated 2 days ago

Help Desk

Talent Group

•

Appleton, Wisconsin, USA

Contract, Third Party

Job Role: Help Desk Location: Appleton, WI (Onsite or Hybrid or Remote): Onsite (Relocation Allowed or Relocation not Allowed): Relocation Not Allowed Contract Duration: 8+ months with possible extension. Full Job Description: Responsibilities: Provide technical support for County systems.Troubleshoot and resolve hardware, software, and network issues.Maintain documentation and monitor critical systems.Assist with user training and equipment setup. Requirements: Associate degree in IT or equiva
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Posted 16 days ago | Updated 18 hours ago

Help Desk

Collabera LLC

•

Minneapolis, Minnesota, USA

Contract

What Will You Do? Respond quickly and effectively to escalated 3rd level technical issues in accordance with call center procedures Final escalation person. Must have technical expertise to effectively resolve technical issues to efficiently meet customer needs Audit records of daily data communication transactions, problems and remedial actions taken, or installation activities and follow-up accordingly with 3rd level support, as required Conduct 3rd level computer diagnostics to investigate pr
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Posted 6 days ago | Updated 11 hours ago

Help Desk Technician

Pro Search, Inc.

•

Portland, Maine, USA

Contract

Job Title: IT Help Desk Technicians Location: Portland, Maine Job Description: Here's your chance to join an exceptional organization! Our client is seeking individuals to join their team as Help Desk Technicians Key Responsibilities: Answer help desk telephones for assigned account(s) and address customer inquiries promptly and effectively.Assist customers in resolving technical issues related to software and hardware by providing clear guidance and troubleshooting steps.Handle more complex tec
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Posted 6 days ago

Desktop / Helpdesk Support Analyst

Veracity Consulting

•

Lenexa, Kansas, USA

Contract

Veracity is a business and technology consultancy that specializes in optimizing companies business performance and navigating change. Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives to drive results. We are also guided by our core values and purpose, which includes being transparent, curious, and humble while ensuring our clients, employees, and communities all thrive. C
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Posted 6 days ago | Updated 6 days ago

Help Desk Analyst

Fast Tracking Solutions

•

Rochester, New York, USA

Contract

** This is a 6-month Contract-To-Hire opportunity** Benefits provided for the contract portion of this role include: Excellus BCBS Medical & Vision insurance, accrued PTO, paid holidays. Job Overview: We are seeking a Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support and assistance to end-users. This is an excellent opportunity for someone with strong analytical and problem-solving skills, as well as a passion for customer servic
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Posted 8 days ago | Updated 5 days ago

Help Desk

Keanesoft

•

Columbus, Ohio, USA

Contract

Hi, Please find the below Job Description. If interested, please share your updated resume along with below details. Job Title: Help Desk Location: Columbus, Ohio (Onsite) Duration: Long Term Responsibilities: Understanding of Desktop Support and Services.Understanding of Active Directory and AD Toolsets, ADUC, user authentication and authorization and identify and access management.Uses creativity and innovation to automate and streamline processes and procedures.Understands customer support, l
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Posted 16 days ago

Help Desk Specialist Tier 3

CompQsoft,Inc .

•

Portsmouth, New Hampshire, USA

Full-time

CompQsoft is seeking a Help Desk Specialist Tier 3 to join our team of qualified, diverse individuals at Portsmouth, NH for the Navy program. Job Description: Provide advanced Help Desk and operational support of IT systems. Support includes monitoring, incident response, maintenance, patching and compliance on the NIPRNet as well as all ATO compliance and RMF requirements. Systems include all current approved Red Hat, and Windows OS s, utilizing physical and virtual environments. This type of s
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Posted 20 days ago | Updated 13 hours ago