Newark, New Jersey
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4d ago
Minimum 3-5 years of development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.Hands-on experience developing Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications using Genesys Cloud CX Architect Bot Flows.Delivery credentials for Self-Service and Analytics solutions enabled with speech-based interfaces and dynamic menus based on customer treatment strategies.Thorough understanding of Genesys Framework and integration with int
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Contract
Depends on Experience