Contact center Jobs in North Carolina

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AWS Connect Leader

Diverse Lynx Llc

•

Remote

Contract

Role Name- AWS Connect Leader Location- Remote with some travel Full Time Role Note: We are not looking for AWS connect Architect. We are looking for AWS connect Leader who has experience in end to end implementation of AWS connect. Who has done Pre-sales, solutions, along with delivery. Apart from all these AI [ Conversational (must have) & Gen AI (Good to have) Solutions. Principle Duties and Responsibilities Experience of solutions for Contact Centers and digital channels Experience in buildi
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Posted 12 days ago

Amazon Connect Implementation Specialist

Oxford Global Resources

•

Remote

Contract

Amazon Connect Consultant 5-6 roles 100% Remote Oxford s client is seeking an Amazon Connect Implementation Specialist to support the foundational launch of Amazon Connect for a large insurance provider. The specialist will work closely with AWS and customer teams to design, implement, and optimize the Amazon Connect framework within a non-production environment. The role will include providing architectural guidance, migration support, and building key capabilities to enable scalable, efficient
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Posted 23 days ago

Director of Infrastructure

Kforce Technology Staffing

•

Remote or Seattle, Washington, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Director of Infrastructure in Miami/Seattle. Responsibilities: * Director of Infrastructure will lead a team of Senior Architects and Infrastructure/Platform Engineers to evaluate current and future projects, establishing internal prioritization to execute in alignment with brand priorities * Drives the architecture decisioning for the Brands' Contact Center technology, infrastructure, server and cloud strategies related to onboard and dig
Posted 5 days ago | Updated 4 hours ago

Business Architect - Camunda Expert

Sensiple Inc.

•

Remote

Contract, Third Party

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specializing in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
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Posted 2 days ago | Updated 1 day ago

Application Development Senior Advisors- Hybrid

Cigna

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Remote or Morris Plains, New Jersey, USA

Full-time

The job profile for this position is Application Development Senior Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Act as the principal designer for our complex Interactive Voice Response (IVR) software application system and subsystems.Identify application development solutions, design new and modified programs and features, code new and modified programs, and document, test, implement, and provide on-going support for the applicat
Posted 18 days ago | Updated moments ago

ServiceNow ITOM with VSM exp

Sensiple Inc.

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Remote or Atlanta, Georgia, USA

Contract, Third Party

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
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Posted 20 days ago | Updated 1 day ago

Dynamics CRM Architect

Sensiple Inc.

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Remote

Third Party, Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
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Posted 29 days ago | Updated 1 day ago

Sr. Front-End Architect with Salesforce

TekShapers

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Remote or Vancouver, British Columbia, Canada

Third Party

Employment type FTE Job Title Sr. Architect Job Location Vancouver, Canada or Seattle, WA, USA Duration FTE Experience level -11 12 years Mandatory Skills Frontend Architecture Development with Flutter experience, Architecture and Integration experience, Cloud and DevOps experience, Experience with Salesforce (Service Cloud, Marketing Cloud, Commerce Cloud, or Experience Cloud, etc. Job Description Frontend Architecture Development with Flutter experience. Architecture and Integration exper
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Posted 2 days ago | Updated moments ago

Data Analyst - Healthcare Domain

Sensiple Inc.

•

Remote

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.By developing
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Posted 9 days ago | Updated 1 day ago

Voice Engineer III

AFLAC

•

Remote

Full-time

Salary Range: $110,000 - $130,000 Job Posting End Date: 5/25/25 We've Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all The Aflac Way . Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune's 50 Best Workplaces for Di
Posted 29 days ago | Updated 9 hours ago

Genesys Cloud Solutions Engineer

INSPYR Solutions

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Remote or Plantation, Florida, USA

Contract

Title: Genesys Cloud Solutions Engineer Location: Remote Duration: 6+ month contact Compensation: 75-80 hr Work Requirements: , Holders or Authorized to Work in the USGenesys Cloud Solutions EngineerJob Description: Strong verbal/written communication & facilitation skills. Must be able to help business counterparts in finding optimal solutions and to communicate clearly with peers Ability to take a requirement document, work through any ambiguity and follow through to implementation Strong
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Posted 2 days ago | Updated moments ago

Power BI Analyst

Sensiple Inc.

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Remote or Chicago, Illinois, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 7 days ago | Updated 1 day ago

Business Analyst with Power BI

Sensiple Inc.

•

Remote

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.By developing
Easy Apply
Posted 7 days ago | Updated 6 hours ago

Infrastructure platform Support Engineer

Sensiple Inc.

•

Charlotte, North Carolina, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 2 days ago | Updated 1 day ago

Loan IQ BA with ISO

Sensiple Inc.

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Remote or Atlanta, Georgia, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 19 days ago | Updated 1 day ago

Data Management Lead

Humana Inc

•

Kentucky, USA

Full-time

Become a part of our caring community and help us put health first The Data Management Lead supports all aspects of configuration control, data management, and deficiency reporting. The Data Management Lead works on problems of diverse scope and complexity ranging from moderate to substantial. The Data Management Lead supports all aspects of configuration control, data management, and deficiency reporting. The Data Management Lead works on problems of diverse scope and complexity ranging from m
Posted 11 days ago | Updated moments ago

Senior SW Support Engineer in Genesys - Remote

UnitedHealth Group

•

Remote or Bernards, New Jersey, USA

Full-time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us adv
Posted 18 days ago | Updated moments ago

GenAI Software Engineer

Judge Group, Inc.

•

Charlotte, North Carolina, USA

Full-time

Location: Charlotte, NC Salary: $80.00 USD Hourly - $85.00 USD Hourly Description: Job Title: GenAI Software Engineer Location: Charlotte, NC; Chandler, AZ; or Jersey City, NJ (Hybrid) Duration: 12+ Months Employment Type: W2 (No C2C/CTH) Job Description: As a GenAI Software Engineer, you will be responsible for creating GenAI agents for the contact center. This role requires hands-on developers with experience in large-scale deployments within enterprise environments. You will build these
Posted 47 days ago | Updated 9 hours ago

Junior Data Analysts

Apex Systems

•

Charlotte, North Carolina, USA

Full-time

Job#: 2073138 Job Description: Location: Charlotte, NC | Dallas, TX | Philly, PA | Phoenix, AZ -> 3 days on site mandatory Duration: 6 month + Contract to Hire (must be able to convert FTE without sponsorship now or in the future) 5-8+ years of experience for Senior, 3-5+ years of experience for JuniorRole focuses on Data Analytics side, a Data Scientist wont translate well or want to do this positionExperimentation with data and AB testing - they use Python to run AB testing and get statisti
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Posted 6 days ago | Updated 1 hour ago

Software Engineer Consultant - Pega CDH (Remote)

First-Citizens Bank & Trust Company

•

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. We are seeking an experienced Pega CDH Specialist who is solely focused on Pega Customer Decision Hub (CDH) to join our team. The ideal candidate will have deep expertise in 1:1 customer engagement, Next-Best-Action strategies, decisioning logic, and real-time customer interactions using the Pega CDH platform. This role is critical in driving personalized, data-driven marketing and customer experience
Posted 36 days ago | Updated 9 hours ago