Customer Support Technician Jobs in San Francisco, CA

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IT Support Technician

Amentum

•

San Francisco, California, USA

Full-time

Amentum is seeking IT Support Technicians to support our DHS customer at their regional CONUS and OCONUS facilities. We are pipelining candidates for future roles in New York, NY; Williston, VT; and San Francisco, CA. With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and remote support. With your experience with Windows operating systems including pa
Posted 18 days ago | Updated 2 hours ago

Desktop Support Technician

Motion Recruitment Partners, LLC

•

Union City, California, USA

Full-time

Our client is looking for a Desktop Support Technician for a 3-month contract in Union City, CA 94587. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collabora
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Posted 5 days ago | Updated 14 hours ago

Customer Support Engineer

Value Consulting

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Remote

Full-time

Responsibilities Provide technical support to customers via phone, email, or chat. Diagnose and resolve software and hardware issues. Answer inquiries and address customer concerns. Guide customers through product installation and troubleshooting processes. Escalate complex issues to the appropriate internal teams. Document customer interactions and troubleshooting steps. Collaborate with the development team to resolve recurring issues and suggest product improvements. Provide timely and accura
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Posted 20 days ago

IT Support Technician Network/Telephony

Kaiser Permanente

•

Fremont, California, USA

Full-time

Description: Job Summary: The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to
Posted 30 days ago | Updated moments ago

Remote Bilingual Customer Support Specialist (Spanish Speaking)

Apex Systems

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Remote or Kansas City, Missouri, USA

Full-time

Job#: 2029501 Job Description: High Level Technical Skills/Experience Required: Call Center/Contact Center experienceEntry level technical experience (be able to troubleshoot browser issues, user account setup, pw resets, etc.)Phone customer service experience (30+ calls per day)Must be able to speak Spanish fluently EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy,
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Posted 10 days ago | Updated 6 hours ago

Desktop Support Technician (Remote)

Motion Recruitment Partners, LLC

•

Remote or Atlanta, Georgia, USA

Full-time

Our client is looking for a Desktop Support Technician for a 3-month contract in Dallas, GA 30157. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative
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Posted 13 days ago | Updated 14 hours ago

Compliance Analyst

Motion Recruitment Partners, LLC

•

San Francisco, California, USA

Part-time

Our large crypto company is looking for a contract Compliance Analyst. This is a remote contract position. The Global Complaints team is divided into three units, namely Consumer Complaints, Regulatory Complaints and Litigation Support. Each unit is made up of L2 complaints analysts responsible for production work - they are expected to accurately review and respond to complaints within service levels and provide investigation notes and observations to the CX Legal Team once needed. Contract Dur
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Posted 48 days ago | Updated 14 hours ago

Sr Staff Engineer, Generative AI

Uber Corporate

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San Francisco, California, USA

Full-time

About the Role About Customer Obsession AI team: Customer Obsession AI team's mission is to transform customer support by creating highly efficient and magical support experiences for Uber customers by leveraging the power of data and AI. We specialize in NLP, GenerativeAI and Computer Vision. We are a full-stack AI team working on LLM research, rapid model prototyping, robust evaluation systems, and reliable infrastructure for deployment scale. We are looking for candidates with deep expertis
Posted 2 days ago | Updated 2 hours ago

Project Manager/Infrastructure Engineer

Robert Half

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South San Francisco, California, USA

Full-time

Description Robert Half is seeking an experienced Infrastructure Construction Engineer/Project Manager to join our team for a long-term contract with the intention to convert to a full-time role. This Project Manager/Infrastructure Engineer position is 100% onsite in South San Francisco, CA. The ideal candidate will have a strong background in infrastructure design and implementation, with specific expertise in construction and RCDD standards. The Project Manager/Infrastructure Engineer role wil
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Posted 2 days ago | Updated 2 hours ago

Desktop Support Analyst

Robert Half

•

Berkeley, California, USA

Contract

Description Title: IT Support Specialist Location: Berkeley, Ca Remote/Onsite: Onsite Technology Top Skills: Mac OS, Windows OS, Okta, Active Directory, Office 365, Meraki Robert Half is looking for an IT Support Specialist in Berkeley, California. The IT Specialist will assist in meeting the organizations' IT needs and will be responsible for the day to day operational activities of help desk Support, with general understanding of network administration, server, and systems. To thrive in th
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Posted 22 days ago | Updated 2 hours ago

Mid level IT Service Technician

GovCIO

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San Francisco, California, USA

Full-time

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in San Francisco, CA and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform
Posted 47 days ago | Updated 2 hours ago

Systems Engineer

Leidos

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Alameda, California, USA

Full-time

Description Leidos is looking for a Systems Engineer with a TS/SCI with polygraph to support work on an information technology (IT) contract. This position is managed out of Virginia but is based out of Bay Area in California. The contract supports leading the engineering, delivery, sustainment, and evolution of the client's broader Information Technology (IT) in support of its mission. The client's office leadership provides management and leadership for a wide spectrum of activities. Office
Posted 9 days ago | Updated moments ago

Senior Site Reliability Engineer - Edge Delivery

Fastly

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San Francisco, California, USA

Full-time

Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible - at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world's mos
Posted 40 days ago | Updated 2 hours ago

Help Desk Technician / Software Trainer

Ledgent Technology

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San Francisco, California, USA

Full-time

Help Desk Technician / Software Trainer with Law Firm Support Experience FTE - Hybrid Locations: San Francisco, Oakland, Sacramento, San Diego Salary: $32/hr - $42.30/hr 3 - 5 Years Experience Must have Law Firm Support and Experience with Legal Documents Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolutio
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Posted 3 days ago | Updated 2 hours ago

Senior Software Engineer, Membership

Crunchyroll

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San Francisco, California, USA

Full-time

About Crunchyroll WE HELP EVERYONE BELONG. IT'S OUR PURPOSE. Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help u
Posted 9 days ago | Updated 2 hours ago

Product Development/Product Management Consultant VI

Kaiser Permanente

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Oakland, California, USA

Full-time

Description: ** PLEASE NOTE: Salary ranges are geographically based and the posted range reflects the Northern CA region. Lower salary ranges will apply for other labor markets outside of Northern CA. ** Job Summary: Develops product strategy for a market, product type or product line of business (LOB) in addition to managing regular ideation sessions focused on building a robust product pipeline to achieve market goals. Partners internally and externally in ideation, concept development, and o
Posted 13 days ago | Updated 1 hour ago

Engineering Manager - Mosaic AI Runtime

Databricks Inc

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San Francisco, California, USA

Full-time

P-931 Founded in late 2020 by a small group of machine learning engineers and researchers, MosaicML enables companies to securely fine-tune, train and deploy custom AI models on their own data, for maximum security and control. Compatible with all major cloud providers, the MosaicML platform provides maximum flexibility for AI development. Introduced in 2023, MosaicML's pretrained transformer models have established a new standard for open source, commercially usable LLMs and have been download
Posted 40 days ago | Updated 2 hours ago

Paid Media Specialist

Robert Half

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Remote or San Francisco, California, USA

Contract

Description We are inviting applications for the position of PPC Specialist/Paid Search in our Advertising Client. The role involves developing, implementing, and managing effective paid advertising campaigns across various digital platforms to drive brand awareness, customer engagement, and conversions. This contract employment opportunity involves close collaboration with our marketing team to align strategies with the company's goals and objectives. Responsibilities: Develop and implement pa
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Posted 10 days ago | Updated 2 hours ago

DevOps/Escalation Engineer

Aptly Technology

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Remote

Contract

Overview Interested in being on the cutting edge of Cloud Services? Then come join Aptly as an Embedded Escalation Engineer () working with Machine Learning and related technologies. Key Responsibilities: As an Embedded Escalation Engineer (), You will have the following key responsibilities: Lead engineering investigations to bring quicker issue resolution to support incidents impacting our customers and improve customer experience.Build solutions, help create tools, help automate issue detecti
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Posted 3 days ago

Product Development/Product Management Consultant V

Kaiser Permanente

•

Oakland, California, USA

Full-time

Description: ** PLEASE NOTE: Salary ranges are geographically based and the posted range reflects the Northern CA region. Lower salary ranges will apply for other labor markets outside of Northern CA. ** Job Summary: Develops product strategy for a market, product type or product line of business (LOB) in addition to performing regular ideation sessions focused on building a robust product pipeline to achieve market goals. Applying an advanced understanding when driving performance for their re
Posted 13 days ago | Updated moments ago