Customer service Jobs in Boston, MA

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Service Desk Analyst

GavinHeath, LLC

•

Westwood, Massachusetts, USA

Contract

Service Desk Analyst Westwood, MA 22/h Contract 4 days onsite, 1 remote GavinHeath is partnering with a client in Westwood, MA looking to add a Service Desk Analyst to their team. The role is a long term contract position. This role is a Hybrid position. The Service Desk Analyst is a member of the Global IT Service Desk Team that supports all employees and contractors in corporate, retail stores, and distribution centers. This role is the first point of contact for users needing assistance. Th
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Posted 14 days ago | Updated 3 days ago

Production Planning Assistant

Unique System Skills LLC

•

Tyngsborough, Massachusetts, USA

Contract

Job Responsibilities Generating Work Orders for Production Floor using MS Great Plains, Crystal Reports & MS Office. Provide daily status of production schedule and shipping report to Production Manager and Planner. Act as Production liaison with Quality Department to prioritize work flow. Elevate manufacturing issues to appropriate department. Oversee stock room, raw & semi-raw materials inventory levels. Distribute stock room materials to manufacturing. Kit materials for jobs as needed. Mainta
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Posted 3 days ago | Updated 3 days ago

Senior EDI specialist

Softsages LLC

•

Boston, Massachusetts, USA

Part-time, Third Party, Contract

Dear Abhay, We are delighted to reach out to you on behalf of SoftSages Technology, a rapidly expanding IT and staffing company headquartered in Malvern, PA. We take immense pride in serving critical clients across various sectors, including federal, commercial, and healthcare industries. Our commitment to excellence extends beyond just our clients, as we firmly believe that our consultants are equally vital to our success. We are currently seeking dynamic individuals like yourself to join our
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Posted 60+ days ago | Updated 8 hours ago

IT Support Engineer

Teceze Ltd

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Boston, Massachusetts, USA

Contract

Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure components. Network understanding & troubleshooting skills. Experience in usage of SCCM/Ivanti/Intune for deployments and installations. Experience in OS installation, handling OS related issues and troubleshooting of issues. Experience
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Posted 31 days ago

Epic Professional Billing Claims Analyst III

Community Care Cooperative (C3)

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Boston, Massachusetts, USA

Full-time

Title: Epic Professional Billing Claims Analyst Reports to: Manager of Professional Billing and Claims Classification: Individual Contributor Location: Boston (Hybrid) Organization Summary: Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization fou
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Posted 13 days ago

Data Reporting & Visualization Analyst

Apex Systems

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Quincy, Massachusetts, USA

Full-time

Job#: 2080105 Job Description: We are seeking a highly skilled Executive Reporting & Visualization Contractor to support the rapid creation of strategic, executive-level presentations and reports for senior IT and business leadership. This role combines executive storytelling with a strong design sensibility, a deep understanding of reporting and visualization tools, and the ability to translate complex IT content into clear, compelling, and accurate visual narratives-quickly and under tight dea
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Posted 37 days ago | Updated 4 hours ago

Clinical Field Service Engineer

Nityo Infotech Corporation

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Boston, Massachusetts, USA

Contract

Clinical Field Service Engineer Responsibilities: Conduct comprehensive inventory of clinical devices, including radiology modalities, as part of a network migration project to ensure accurate asset tracking and seamless integration into the new infrastructure.Update configuration settings on medical devices to ensure proper functionality and connectivity during a phased, site-by-site network migration.Respond to technical support requests and helpdesk tickets in a timely manner, ensuring resolu
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Posted 36 days ago | Updated 28 days ago

Microprocessor Product Component Engineer

Xoriant Corporation

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Westford, Massachusetts, USA

Contract

Job Title: Microprocessor Product Component Engineer Location: Westford, MA Duration: 6+ Months Xoriant reasonably expects the pay rate for this position to be within the following range: $60/hour-$70/hour. Duties: In this key position within the CETQ department, you will be responsible for semiconductor technology component engineering for the Microprocessor & Microcontroller products family. This role will be a key technical resource with the responsibility of introducing and owning all Micro
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Posted 42 days ago | Updated 5 days ago

SAP BPEM Consultant

Omega Hires

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Remote

Contract, Third Party

Job Title: SAP BPEM Consultant Location: Remote (Juno Beach/West Palm Beach) Travel on a need basis Job Description: We are seeking an experienced SAP BPEM (Business Process Exception Management) Consultant to support and enhance exception handling processes in SAP IS-U and related modules. The ideal candidate should have strong experience with BPEM case management, configuration, and integration with billing and customer service processes. Key Responsibilities: Design, configure, and support B
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Posted 1 day ago

SAP FM Analyst

Alchemy Software Solutions LLC

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Remote

Contract, Third Party

Required Skills:10 or more years of SAP experienceSubject Matter Expert experience in designing/configuring business processes in SAP Funds Management (FM) Ex: Budgetary Ledger, FM Derivation, Budgeting and AVC ControlStrong organization and communication skillsHas and applies comprehensive knowledge across key tasks and high impact assignmentsFocus on customer service and responsiveness, with sound customer handling skillsBachelor s Degree in a recognized technical, engineering, scientific, man
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Posted 15 days ago

Technical Project Manager Chatbots and IVR contact centers

Shimento, Inc.

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Remote or Orlando, Florida, USA

Contract

Technical Project Manager Chatbots and IVR contact centers Location: - Orlando, FL Travel might Require up to 70%. Industry: Technology, Healthcare, Consulting, Financial Services, or AI Solutions A Technical Project Manager with experience in chatbots and IVR contact centers will be responsible for overseeing the development and implementation of these technologies within a customer service environment. This includes managing timelines, budgets, and resources, as well as ensuring the successful
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Posted 9 days ago | Updated 8 hours ago

Senior Syteline/ CloudSuite Industrial Developer

GTN Technical Staffing

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Remote

Full-time

GTN Technical Staffing and Consulting is partnering with a client looking to add a Senior Technical Consultant with deep expertise in Infor CloudSuite Industrial (SyteLine) and .NET technologies to their team. Position Overview: The Senior Technical Consultant will provide high-level technical consulting and development services to clients utilizing Infor CloudSuite Industrial (SyteLine). This role involves understanding complex business requirements, delivering technical solutions, and working
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Posted 10 days ago

SAP Aftermarket Consultant

Next Level Business Services, Inc.

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Remote

Contract, Third Party

SAP Aftermarket Consultant SAP Customer Service background with knowledge of Aftermarket processes Knowledge and experience working with AM master and transactional data. Extensive experience of data management and migration activities in a SAP environment Working knowledge of LSMWs Experience in data analysis and reconciliation and able to prove correctness and completeness of migration tasks. Experience with cutover planning and preparation of data migration runbooks Good consulting skills are
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Posted 24 days ago | Updated 24 days ago

Sr. Infor CSI (SyteLine) Developer

GTN Technical Staffing

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Remote

Full-time

We are seeking a Senior Infor CloudSuite Industrial (SyteLine) Developer to join our team. This fully remote position offers the opportunity to work on challenging and rewarding ERP projects, developing and customizing solutions for clients. The ideal candidate will have strong expertise in Infor CSI (SyteLine) development, Microsoft .NET technologies, and SQL, along with the ability to work independently while delivering high-quality technical solutions. Key Responsibilities:Analyze client requ
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Posted 10 days ago

Managed Services Operations Engineer II

MK Software Solutions Inc

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Remote

Contract

Position: Managed Services Operations Engineer II Remote 6+Months Contract What We Look For in a Candidate: Fully seasoned with typically 5+ years professional experience with a bachelor s degree or equivalent education and experience or 2-3 years with a Master's Degree.Ability to work all shifts in a 7x24x365 call center including off hours/on call and during holidays Experience mentoring/training/coaching/collaborating with other employeesExperience with project management. Proven analytical
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Posted 28 days ago | Updated 9 days ago

Change Manager

System Edge (USA) L.L.C.

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Remote

Contract

Overview The Change Manager supports enterprise-wide IT change governance across infrastructure and application environments.This role ensures that change activities are executed with precision, minimal risk, and full compliance with ITIL-aligned standards to maintain operational stability and process integrity.Key Responsibilities Change Oversight: Review and validate change requests for completeness, risk, and business impact. Ensure documentation meets quality standards and aligns with proces
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Posted 9 hours ago

Looking for Procurement Specialist 3

Xoriant Corporation

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Remote

Contract

Requisition Title - Procurement Specialist 3 100% Remote role Time zone preference: prefer EST or able to work that time zone Ideal Candidate: Ability to work independently and manage time effectively.Bachelor s degree, or 5+ years of procurement experience.Negotiation skills preferred but not required. Basic contracting.Experience with Workday required.Ticketing system: ServiceNow, required to know.Ability to work well with business, be able to keep things moving. Key stakeholder management. Co
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Posted 7 days ago | Updated 1 day ago

Enterprise Solution Specialist II

Main Sail, LLC

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Remote

Contract

Position Description: Be the functional expert in Inventory management and warehouse management module for the overall business processes as well as system functionalityFull understanding of business process requirements with ability to identify process or system gaps and appropriate resolutionsHave strong configuration and functional knowledge in order to design solutions to fulfill business requirements with related functional and development teamsAbility to write valid functional specificati
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Posted 13 days ago | Updated 12 hours ago

Interface Engineer

Strategic Systems Inc

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Remote

Contract

Job Title: Interface Engineer Location: Remote Duration: Long Term Job Description Interface Engineer The Interface Engineer will deliver exceptional customer service, address issues promptly, and develop innovative solutions during the implementation process. This role involves configuring and testing interfaces and applications, with daily interaction with external customers, Development, QA, Support staff and Microsoft peers. The Interface engineer will define technical interface specificati
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Posted 3 hours ago

Change Management / Change Manager

Georgia IT

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Remote

Contract

Change Management / Change Manager Insurance client (Business/home /Car) insurance Duration: 12+ months Rate: DOE Core skills strong change control/management person Job Description Overview -The Change Manager supports enterprise-wide IT change governance across infrastructure and application environments. -This role ensures that change activities are executed with precision, minimal risk, and full compliance with ITIL-aligned standards to maintain operational stability and process integrity.
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Posted 7 hours ago