Customer service Jobs in Connecticut

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Appeals & Grievance (Claim Medicare) Analyst

Digitive LLC

Remote

Contract

Job Title: Claim Processor Location: 100% Remote Contract: 12+ Months Job Description Responsible for reviewing and resolving provider disputes and communicating resolution to provider in accordance with the standards and requirements established by the Centers for Medicare and Medicaid. Job Responsibilities: Responsible for the comprehensive research and resolution of the appeals, dispute, grievances, and/or complaints from providers and related outside agencies to ensure that internal and/or

Project Coordinator I

Kforce Technology Staffing

Remote or Seattle, Washington, USA

Contract

RESPONSIBILITIES: Kforce has an enterprise client that is seeking a Project Coordinator I in Seattle, WA. Summary: This position reports to the Project Team Manager. A Project Coordinator thrives in a fun and fast-paced environment. The position requires heavy phone and e-mail communication with customers, utilizing a wide variety of software tools to navigate customer accounts, research and review policies, and identify and communicate effective solutions. In this role, you will work within a

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:

Care Management Support Coordinator II (Spanish)

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Care Management Support Coordinator II (Spanish). This is a 03+ months contract opportunity with long-term potential and is located in U.S(Remote; EST, CST). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-79751 Pay Range: $24 - $24.75/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities

PC Deployment Technician

Software Guidance & Assistance

Hartford, Connecticut, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a PC Deployment Technician for a contract assignment with one of our premier Insurance clients in Hartford, CT. Responsibilities : Daily operation of the Customer-site asset handling processes, including inventory management, data erasure, packaging for returns/redeployment/disposal, and scheduling transportation services as needed. Required Skills: Must be able to lift 50lbs. Must be able to operate a pallet jack. On-Site receiv

Help Desk Technician

The Tri-Com Consulting Group

Middletown, Connecticut, USA

Contract, Third Party

The Tri-Com Consulting Group is a Full-Service IT Employment Consulting Firm who is seeking qualified candidates for the following opening: Help Desk Technician POSITION ROLE AND DELIVERABLES Our client needs a Help Desk Technician to provide level one technical support and to process agency user forms for user moves, adds and changes. Attention to detail and maintaining a customer focus is essential. The Technician will need to provide responsive support to agency end users and escalate as ne

Software Engineer

Thomson Reuters U.S. Inc.

Remote or Eagan, Minnesota, USA

Full-time

Job Description Thomson Reuters is seeking a Software Engineer to join our team. This individual will develop software application modules using disciplined software development processes in order to fix problems and to communicate changes effectively. About the Role As a Software Engineer, you will: Analyzes customer problems of moderate complexityAssesses scope of impactMitigates customer impact of issues and recommends and executes work aroundsIdentifies options for problem resolution and i

Service and Support Analyst Dining Services & Retail Systems

Info Way Solutions

Remote

Contract

The Service and Support Analyst provides technical and operational support for the Dining Services and Gift Shop retail systems, primarily focusing on the Symphony point-of-sale (POS) platform and the GEMpay Badge Payroll Deduct system. This role ensures seamless day-to-day operations, resolves system issues, and collaborates with business stakeholders to enhance user experience and system performance.Key Responsibilities: Provide frontline support for the Symphony POS system used in Dining Ser

Senior Technical Business Analyst || Remote

Apetan Consulting

New Jersey, USA

Part-time, Third Party, Contract

Role - Technical Business Analyst Remote role Duration - 12+ months OVERVIEW/SUMMARY Supports development and implementation of solutions to improve processes for Contact Center agents and tools. Successful candidates will work collaboratively across the organization, including the operational teams in the field, to ensure project and initiatives are executable for frontline teams. Develop a deep understanding of customer and employee personas, workflow, difficulties, and processes to garner

Customer Accounts Advisor

Aarons

Hamden, Connecticut, USA

Full-time

Customer Accounts Advisor Hiring Range Minimum to Maximum: $16.50 - $17.50 This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring

Customer Accounts Advisor

Aarons

East Hartford, Connecticut, USA

Full-time

Customer Accounts Advisor Hiring Range Minimum to Maximum: $16.50 - $17.50 This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring

IT Helpdesk

Stellar Professionals LLC

Connecticut, USA

Contract, Third Party

Mode of Interview: Webcam/In person Work Location: Hartford , Connecticut Work Arrangement: onsite Shift: EST A minimum of one (1) year of prior experience demonstrating the following knowledge and skills: 1. PC Hardware and software installation 2. End user support - face to face and via telephone 3. Excellent customer service skills It's highly desirable that the candidate also have: 1. Experience with computer system and user administration. 2. Technical familiarity with Microsoft Active D

SAP CRM Integration Analyst (Emarsys + S/4HANA | Azure DevOps)

Activesoft, Inc.

Remote

Contract

Job Title: SAP CRM Integration Analyst | Emarsys + S/4HANA | Azure DevOpsLocation: Remote Duration: 12+ Months < data-start="472" data-end="499">Project Overview:Join a strategic SAP CRM transformation initiative involving the rollout of SAP Emarsys (Marketing Automation) and SAP Service Cloud v2 (Customer Contact Center), fully integrated with SAP S/4HANA Private Cloud ERP. This is a key role driving the data integration and reporting workstream across customer-facing systems. Responsibilities

DICOM/HL7 Implementation Engineer - Order Generation

Strategic Systems Inc

Remote

Contract

The Implementation Engineer will deliver exceptional customer service, address issues promptly, and develop innovative solutions during the implementation process. This role involves configuring and testing DICOM/HL7 applications, with daily interaction with external customers, Development, QA, Support staff The Implementation engineer will define technical interface specifications and workflows based on the requirements of both customers and vendors, determine solution needs, install and troubl

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Salesforce Administrator

Smartlink

Remote

Full-time

Location: Remote (must be willing to work EST hours)About Smartlink Smartlink is dedicated to empowering those who are competitive and aim for the win. The company's core values Creating Customer Fanatics, Innovate and Create, One Team, We Are All In, and Safety Leads to Success serves as a guide to our teams and sets the expectations for every member. These values are the cornerstone that brings us together, consistently reminding us of our mission and guiding all our efforts. We are unabashedl

PW1100G-JM CTS Cold Section Engineer - Onsite

RTX Corporation

East Hartford, Connecticut, USA

Full-time

Date Posted: 2025-07-24 Country: United States of America Location: PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Security Clearance: None/Not Required Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it.

Service Desk Analyst (Weekend/Night Shift)

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

Help Desk Technician @ Hartford, CT - Onsite - Only locals

KSN Technologies, Inc.

Hartford, Connecticut, USA

Contract

Help Desk Technician Hartford, CT - Onsite - Only locals One Year Contract This is an Onsite Position - NO REMOTE Position available. We are currently hiring candidates who are authorized to work on our W2. Candidate with previous state/govt client experience is preferred. Candidate Must Be Local Works on-site in Middletown, CT Must pass drug screening Must pass background check (local, state police, FBI Fingerprint, and Child Protective Services) Must possess CT driver s license Must be able t