Customer service Jobs in North Carolina

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Senior Technical Business Analyst || Remote

Apetan Consulting

•

New Jersey, USA

Part-time, Third Party, Contract

Role - Technical Business Analyst Remote role Duration - 12+ months OVERVIEW/SUMMARY Supports development and implementation of solutions to improve processes for Contact Center agents and tools. Successful candidates will work collaboratively across the organization, including the operational teams in the field, to ensure project and initiatives are executable for frontline teams. Develop a deep understanding of customer and employee personas, workflow, difficulties, and processes to garner
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Posted 60+ days ago | Updated 10 days ago

Oracle Fusion Technical Analyst

Concero

•

Remote

Full-time

Remote (occasional travel required to STL, MO and other site locations, less than 20%) Oracle Fusion Technical Analyst (Manufacturing, Finance, Human Resources, Customer Experience, Field Service) With 1 or more area of expertise: SCM, ERP, HCM, CX, CPQ, Field Service This is a new role and will report directly to the IT Manager for Applications and Data and work closely with Business owners, Project Managers, Vendor partners and Directors of IT and ERP Implementation. This a critical role as pa
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Posted 17 days ago

IT Support Engineer

Teceze Ltd

•

Wilson, North Carolina, USA

Contract

Must have at least 5 to 8 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services.High Level understanding of the Desktop Support technology areas and understanding across infrastructure components.Network understanding & troubleshooting skills.Experience in usage of SCCM/Ivanti/Intune for deployments and installations.Experience in OS installation, handling OS related issues and troubleshooting of issues.Experience in patche
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Posted 11 days ago

.NET Software Engineer / Full Stack / Raleigh, NC

Motion Recruitment Partners, LLC

•

Raleigh, North Carolina, USA

Full-time

Job Description One of the nation's telecommunications companies specializing in retail sales and support is in search of a Software Engineer to join their incredible team of highly skilled IT professionals. This company has been around for over 25 years and has over 1500 storefronts across the nation. They pride themselves on creating personable experience for customers which drive success and growth year after year. They are looking for several .NET Engineers who have experience developing sof
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Posted 18 days ago | Updated 5 hours ago

Salesforce Administrator

Smartlink

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Remote

Full-time

Location: Remote (must be willing to work EST hours)About Smartlink Smartlink is dedicated to empowering those who are competitive and aim for the win. The company's core values Creating Customer Fanatics, Innovate and Create, One Team, We Are All In, and Safety Leads to Success serves as a guide to our teams and sets the expectations for every member. These values are the cornerstone that brings us together, consistently reminding us of our mission and guiding all our efforts. We are unabashedl
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Posted 20 days ago | Updated 19 days ago

HVAC Service Technician 3

ACS Air Conditioning Specialist Inc

•

Brevard, North Carolina, USA

Full-time

Pay: Annually Competitive hourly rates plus commissions! SIGN ON BONUS About the Role: As an HVAC Service Technician 3 at MAC, you will play a crucial role in ensuring the comfort and safety of our clients by providing expert installation, maintenance, and repair services for heating, ventilation, and air conditioning systems. Your primary responsibility will be to diagnose and resolve HVAC issues, ensuring that systems operate efficiently and effectively. You will also be responsible for educ
Posted 4 days ago | Updated 3 days ago

Sr. Network Engineer

Zachary Piper Solutions, LLC

•

Raleigh, North Carolina, USA

Full-time

Piper Companies is seeking a Sr. Network Engineer for a world leading technology firm in the Raleigh, North Carolina area. The Sr. Network Engineer role is hybrid or can sit fully remote. The Sr. Network Engineer will be responsible for leading the deployment, administration, troubleshooting, and technical leadership of enterprise level networks. Responsibilities for the Sr. Network Engineer include: Provide technical leadership and knowledge on the network (Cisco experience preferred) Interact
Posted 20 days ago | Updated 13 days ago

Microsoft Contact Center Architect (Remote)

New York Technology Partners

•

Remote

Third Party, Contract

Microsoft Contact Center Architect (Remote) Location: Remote Pay Rate: To be discussed Important Note: Background verification must be fully cleared prior to onboarding. Job Summary: As a Contact Center Architect, you'll lead solution design for enterprise-scale Microsoft Dynamics implementations. You'll drive strategy, oversee technical execution, and ensure seamless integrations that enhance customer experience. This role requires deep expertise in Microsoft Dynamics 365 and the Azure ecosyst
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Posted 4 days ago

Automation Controls Technician

Accentuate Staffing

•

Raleigh, North Carolina, USA

Full-time

Job DescriptionAccentuate Staffing is assisting a growing industrial automation controls company in the Raleigh area who is hiring an Automation Controls Technician to install, troubleshoot, and maintenance building automation systems. This is a direct hire opportunity. Responsibilities: This role requires upwards of 75% daily travel to various job sitesInstall, maintain, and repair industrial equipment at customer sites, including various Electrical Control Systems (PLC, VFD, SCADA, etc.)Troubl
Posted 2 days ago | Updated 7 hours ago

Technical Implementation Engineer

Patriot Talent Solutions

•

Remote

Full-time

Remote | Technical Implementation Engineer | Full-time We are actively recruiting a Technical Implementation Engineer for our client in Knoxville, TN. This is a fully remote direct placement opportunity with the option of being based in Boston, Knoxville, or the DC area. Up to 25% travel to customer sites is anticipated. This is an excellent opportunity for you to serve as the technical expert in customer engagements with a laser focus on driving platform adoption and delivering measurable custo
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Posted 41 days ago | Updated 7 days ago

Associate, Customer Care

Xoriant Corporation

•

Remote

Contract

Job Title: Associate, Customer Care Duration: 3+ months contract Location: Remote, USA Overview: Embark on a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Customer Care Senior Associate. As an integral part of our team, you will hold a pivotal role connecting our clients and their esteemed customers. Your dedication to service excellence will be unwavering, and you ll find fulfillment in embracing challenges that allow your exceptional
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Posted 28 days ago | Updated 5 days ago

Field Service Technician

Carolina Handling

•

Monroe, North Carolina, USA

Full-time

Job DescriptionEXPERIENCED FIELD TECHNICIANS WANTED Carolina Handling, a privately held company est. in 1966, is the exclusive Raymond Solutions and Support Center in the Southeast, specifically in NC, SC, GA, AL, and the upper panhandle of FL. We are truly a single-source provider for intralogistics expertise, offering proven capabilities in the following areas: New & Used Lift Trucks Fleet Optimization Fleet Service Warehouse Automation, and Training If you re ready to make a difference in a c
Posted 12 days ago | Updated 4 hours ago

Service Desk Technician

Associate Staffing

•

Charlotte, North Carolina, USA

Full-time

Job DescriptionThe Company: This global engineering company develops innovative industrial technology solutions that balance environmental sustainability with operational excellence. For decades, they've been transforming their industry through cutting-edge systems that help clients reduce emissions while maintaining productivity and quality. Summary: The Service Desk Technician at this global engineering firm provides first-line technical support for all teammates while serving as a lead role t
Posted 2 days ago | Updated 7 hours ago

Senior Project Manager (Dititgal Transformation)

SYSCOM, Inc.

•

Remote

Contract

SYSCOM, Inc. provides specialized information technology resources that possess the requisite skills and capabilities to deliver enterprise level solutions that help our client s achieve their objectives. At SYSCOM, we have a proven process that brings the best and brightest resources into our organization. Our teammates have excellent verbal and written communication skills as well as coordination and organization skills. The objective of our approach is to ensure a high level of customer satis
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Posted 5 days ago | Updated 5 days ago

Senior Analyst - IT Support

Marsh & McLennan Companies

•

Greensboro, North Carolina, USA

Full-time

Company: MMC Corporate Description: We are seeking a dedicated individual to join our Technical Support team at Marsh & McLennan as a Senior Analyst - IT Support. This role will require employees to be in the office five days a week. In this role, you will be instrumental in providing technical support across multiple lines of business, ensuring effective diagnosis, troubleshooting, and resolution of software and hardware-related issues. We will count on you to: Deliver technical support to
Posted 9 hours ago

Senior Analyst - IT Support

Marsh & McLennan Companies

•

Raleigh, North Carolina, USA

Full-time

Company: MMC Corporate Description: We are seeking a dedicated individual to join our Technical Support team at Marsh & McLennan as a Senior Analyst - IT Support. This role will require employees to be in the office five days a week. In this role, you will be instrumental in providing technical support across multiple lines of business, ensuring effective diagnosis, troubleshooting, and resolution of software and hardware-related issues. We will count on you to: Deliver technical support to
Posted 20 hours ago | Updated 9 hours ago

Senior Analyst - IT Support

Marsh & McLennan Companies

•

Charlotte, North Carolina, USA

Full-time

Company: MMC Corporate Description: We are seeking a dedicated individual to join our Technical Support team at Marsh & McLennan as a Senior Analyst - IT Support. This role will require employees to be in the office five days a week. In this role, you will be instrumental in providing technical support across multiple lines of business, ensuring effective diagnosis, troubleshooting, and resolution of software and hardware-related issues. We will count on you to: Deliver technical support to
Posted 20 hours ago | Updated 9 hours ago

Epic Architect

EA Team, Inc.

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Remote

Contract, Third Party

Role - Epic Architect Location RemoteDuration : Long Term Job Summary:The Epic Architect is responsible for providing support in the implementation, optimization, and day-to-day operation of Epic's EHR Solution. This role involves assisting in system configuration, troubleshooting issues, and working closely with healthcare providers to ensure the effective use of the Epic platform. Should be able to lead team/s across multiple modules. Module Expertise:Demonstrate in-depth expertise in Epic's
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Posted 6 days ago

Workshop Service Engineer

Atlas Copco

•

Charlotte, North Carolina, USA

Full-time

Passionate people create exceptional things Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We're everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning. I
Posted 1 day ago | Updated 9 hours ago

Engineer II, Depot Repair

Thermo Fisher Scientific

•

Texas, USA

Full-time

Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Warehouse Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life eve
Posted 15 days ago | Updated 9 hours ago