Customer service Jobs in North Carolina

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QA Engineer Conversational AI / GenAI Testing

Sincera Technologies, Inc.

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Remote

Contract, Third Party

QA Engineer Conversational AI / GenAI Testing Role Overview:We are seeking a detail-oriented and proactive QA Engineer to ensure the delivery of high-quality Conversational AI and GenAI solutions. The ideal candidate will possess strong expertise in test planning, execution, and automation, along with domain knowledge in customer service and AI-driven solutions. Key Responsibilities: Develop comprehensive, clear, and professional Test Plans and Test Cases. Execute test cases across multiple envi
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Posted 1 day ago

Cust Service Rep/22/CUS002

Russell, Tobin & Associates

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Remote or Plymouth, Minnesota, USA

Contract

Position: Customer Service RepresentativePay Rate: $15-$17/hourLocation: Plymouth, MN - 100% RemoteSchedule: Mon-Fri, 8:00 AM - 5:00 PM MSTContract Type: W2 Contract (1-year) About the Role:Join our virtual call center team supporting the State of Colorado s Medicaid billing and provider services. You ll be the first point of contact for medical providers, delivering excellent service while resolving inquiries about claims, prior authorizations, member eligibility, and more. Key Responsibilitie
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Posted 2 days ago | Updated 8 hours ago

SAP Aftermarket Consultant

Next Level Business Services, Inc.

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Remote

Contract, Third Party

SAP Aftermarket Consultant SAP Customer Service background with knowledge of Aftermarket processes Knowledge and experience working with AM master and transactional data. Extensive experience of data management and migration activities in a SAP environment Working knowledge of LSMWs Experience in data analysis and reconciliation and able to prove correctness and completeness of migration tasks. Experience with cutover planning and preparation of data migration runbooks Good consulting skills are
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Posted 30 days ago | Updated 5 days ago

Managed Services Operations Engineer II

MK Software Solutions Inc

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Remote

Contract

Position: Managed Services Operations Engineer II Remote 6+Months Contract What We Look For in a Candidate: Fully seasoned with typically 5+ years professional experience with a bachelor s degree or equivalent education and experience or 2-3 years with a Master's Degree.Ability to work all shifts in a 7x24x365 call center including off hours/on call and during holidays Experience mentoring/training/coaching/collaborating with other employeesExperience with project management. Proven analytical
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Posted 34 days ago | Updated 15 days ago

SAP FM Analyst

Alchemy Software Solutions LLC

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Remote

Third Party, Contract

Required Skills:10 or more years of SAP experienceSubject Matter Expert experience in designing/configuring business processes in SAP Funds Management (FM) Ex: Budgetary Ledger, FM Derivation, Budgeting and AVC ControlStrong organization and communication skillsHas and applies comprehensive knowledge across key tasks and high impact assignmentsFocus on customer service and responsiveness, with sound customer handling skillsBachelor s Degree in a recognized technical, engineering, scientific, man
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Posted 21 days ago

Remote SAP OTC Functional Consultant Full-Time or Part-Time

CapB InfoteK LLC

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Remote

Contract

For one of our ongoing Remote project we are looking for a SAP OTC Functional consultant who will engage with functions within Supply Chain and Customer Service, such as Supply Chain Planning, Distribution, Order-to-Cash, and Operations, to solve business problems with technology and process improvements. Skills: 5+ years' experience implementing Order-to-Cash solutions in SAP S4/HANA ERP2 or more implementations or robust experiences with design, configuration of OTC applications and overall pr
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Posted 60+ days ago | Updated 30 days ago

SAP BPEM Consultant

Omega Hires

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Remote

Contract, Third Party

Job Title: SAP BPEM Consultant Location: Remote (Juno Beach/West Palm Beach) Travel on a need basis Job Description: We are seeking an experienced SAP BPEM (Business Process Exception Management) Consultant to support and enhance exception handling processes in SAP IS-U and related modules. The ideal candidate should have strong experience with BPEM case management, configuration, and integration with billing and customer service processes. Key Responsibilities: Design, configure, and support B
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Posted 7 days ago

Senior Syteline/ CloudSuite Industrial Developer

GTN Technical Staffing

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Remote

Full-time

GTN Technical Staffing and Consulting is partnering with a client looking to add a Senior Technical Consultant with deep expertise in Infor CloudSuite Industrial (SyteLine) and .NET technologies to their team. Position Overview: The Senior Technical Consultant will provide high-level technical consulting and development services to clients utilizing Infor CloudSuite Industrial (SyteLine). This role involves understanding complex business requirements, delivering technical solutions, and working
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Posted 16 days ago

Technical Project Manager Chatbots and IVR contact centers

Shimento, Inc.

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Remote or Orlando, Florida, USA

Contract

Technical Project Manager Chatbots and IVR contact centers Location: - Orlando, FL Travel might Require up to 70%. Industry: Technology, Healthcare, Consulting, Financial Services, or AI Solutions A Technical Project Manager with experience in chatbots and IVR contact centers will be responsible for overseeing the development and implementation of these technologies within a customer service environment. This includes managing timelines, budgets, and resources, as well as ensuring the successful
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Posted 15 days ago | Updated 19 hours ago

Sr. Infor CSI (SyteLine) Developer

GTN Technical Staffing

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Remote

Full-time

We are seeking a Senior Infor CloudSuite Industrial (SyteLine) Developer to join our team. This fully remote position offers the opportunity to work on challenging and rewarding ERP projects, developing and customizing solutions for clients. The ideal candidate will have strong expertise in Infor CSI (SyteLine) development, Microsoft .NET technologies, and SQL, along with the ability to work independently while delivering high-quality technical solutions. Key Responsibilities:Analyze client requ
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Posted 16 days ago

Field Service Engineer 1 (Evansville IN/Owensboro & Bowling Green, KY)

GE Healthcare

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Remote

Full-time

Job Description Summary The Field Engineer will perform preventative maintenance, installations, troubleshooting, and repairs on our life-changing medical equipment for Xray/MRI modality within a hospital or healthcare system in Evansville IN/Owensboro and Bowling Green, KY. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join
Posted 60+ days ago | Updated 1 hour ago

Desktop Support / Technical Support - Immediate placement

Inteliblue LLC

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Remote or Richmond, Virginia, USA

Contract

Desktop Support / Technical Support - Immediate placement This is a very urgent requirement with immediate placement. Please apply for immediate consideration. No Corp-to-Corp candidates - only W2 or 1099 candidates. Job Title: Desktop Support / Technical Support Location: Richmond, Virginia Interview: Either Web Cam or In-Person Interview Duration: Long Term Job Description: Working experience with Microsoft Software Installer (MSI) packaging, and packaging software for installation, test
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Posted 5 days ago | Updated 1 day ago

Connex Support Lead Engineer

Ztek Consulting

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Remote

Contract

Must Have's: 1. Extensive hands-on experience with Connex switch, transaction processing & their associated component 2. Expertise in TAL, COBOL, S-COBOL, and TACL programming languages. Experience in using the Tandem utilities like FUP, Enscribe, Enform, Bind/XLD, SQL, DDL, INSPECT, Netbatch, Spooler, Peruse, Pathway concepts, 3. Experience with Connex knowledge on PI, TH, CH, PMC, CED, SMONINQY, CMSUTIL, NMI, EMS, Prognosis JD: Lead and mentor a team of support engineers focused on Connex app
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Posted 1 day ago

Backend Automation Tester - Remote / Telecommute

Cynet Systems

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Remote

Contract

Job Description: The Functional Test Analyst will work closely with the Technology team to develop, execute, and review test plans and test cases, report defects, and ensure system requirements are met. The role involves analyzing operational issues, maintaining knowledge of testing tools and methodologies, and collaborating with stakeholders to ensure quality outcomes. Requirement/Must Have: Bachelor's degree. 5 years of experience in functional analysis and testing within the software developm
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Posted 2 days ago

Workday HRMS SME

1 Point System

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Remote

Contract, Third Party

Role: Workday HRMS SME Location: 100% remote (must be currently located in either ME, NH, MA, RI, CT) Duration: 6 months contract Looking for someone strong in end user trainings Communication and personality will be a big part of getting this job So need great communicators Skills Needed -Experience with HRMS, preferably Workday (Time Tracking & Work Schedule). -Experience supporting end users with large-scale system rollouts or transitions. -Background in customer service, user support, traini
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Posted 1 day ago

Business Analyst

Comcentia

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Remote

Contract

Business operations specialist - work with cross-functional engineering teams to manage budget and financial reporting processes for an engineering organization. Support all aspects of P&L management from budget approval and management to working alongside finance on quarterly forecast reviews and variance analysis. Support engineering with cost analysis and evaluation for new project requests along with reporting on current projects. Manage a PowerBI reporting suite on financial performance. J
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Posted 20 hours ago

Lead Data Scientist (AWS SageMaker) :: Charlotte, NC (Only On-SIte)

Reliable Software Resources

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Charlotte, North Carolina, USA

Contract

Job Role: Lead Data ScientistHire-Type: Contract to HireLocation: Charlotte, NC (Only On-Site) Required Skills/Abilities and KnowledgeAbility to read, write, speak and understand EnglishOutstanding interpersonal, communication and stakeholder relationship skills able to work effectively with customers from developers and operations personnel through senior managementMust be self-motivated, results-driven, and able to work with minimum supervisionIntellectually curiousExperience using a data scie
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Posted 20 hours ago | Updated 14 hours ago

Enterprise Solution Specialist II

Main Sail, LLC

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Remote

Contract

Position Description: Be the functional expert in Inventory management and warehouse management module for the overall business processes as well as system functionalityFull understanding of business process requirements with ability to identify process or system gaps and appropriate resolutionsHave strong configuration and functional knowledge in order to design solutions to fulfill business requirements with related functional and development teamsAbility to write valid functional specificati
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Posted 19 days ago | Updated 22 hours ago

Only w2 - Poweredge Server - Remote

Nachway Consulting

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Remote

Contract

PowerEdge Server Location: Remote Duration: 1 + Year Contract Description: * Design, implement, and optimize Dell PowerEdge server solutions to meet business requirements * Collaborate with internal stakeholders to understand business needs and develop tailored solutions * Troubleshoot and resolve complex technical issues with PowerEdge servers and related systems * Develop and maintain technical documentation and knowledge base articles for PowerEdge solutions * Provide expert-level support
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Posted 1 day ago

Adobe Cloud SME Specialist III

Eclaro

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Remote or New York, New York, USA

Contract

Description of Work (Scope of work) The Adobe SME Experience Specialist shall work within the Digital Customer Service group of the Client, responsible for working with business partners to prioritize and execute enhancements, and analytic projects required to deliver business results. Including managing the Adobe CMS platform, to power all product brand, and customer experiences across the Authority Digital channels. The successful candidate will work independently as well as with other contra
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Posted 5 days ago