Customer service Jobs in North Carolina

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Technical Project Manager Chatbots and IVR contact centers

Shimento, Inc.

Remote or Orlando, Florida, USA

Contract

Technical Project Manager Chatbots and IVR contact centers Location: - Orlando, FL Travel might Require up to 70%. Industry: Technology, Healthcare, Consulting, Financial Services, or AI Solutions A Technical Project Manager with experience in chatbots and IVR contact centers will be responsible for overseeing the development and implementation of these technologies within a customer service environment. This includes managing timelines, budgets, and resources, as well as ensuring the successful

Sr. Infor CSI (SyteLine) Developer

GTN Technical Staffing

Remote

Full-time

We are seeking a Senior Infor CloudSuite Industrial (SyteLine) Developer to join our team. This fully remote position offers the opportunity to work on challenging and rewarding ERP projects, developing and customizing solutions for clients. The ideal candidate will have strong expertise in Infor CSI (SyteLine) development, Microsoft .NET technologies, and SQL, along with the ability to work independently while delivering high-quality technical solutions. Key Responsibilities:Analyze client requ

Desktop Support / Technical Support - Immediate placement

Inteliblue LLC

Remote or Richmond, Virginia, USA

Contract

Desktop Support / Technical Support - Immediate placement This is a very urgent requirement with immediate placement. Please apply for immediate consideration. No Corp-to-Corp candidates - only W2 or 1099 candidates. Job Title: Desktop Support / Technical Support Location: Richmond, Virginia Interview: Either Web Cam or In-Person Interview Duration: Long Term Job Description: Working experience with Microsoft Software Installer (MSI) packaging, and packaging software for installation, test

Connex Support Lead Engineer

Ztek Consulting

Remote

Contract

Must Have's: 1. Extensive hands-on experience with Connex switch, transaction processing & their associated component 2. Expertise in TAL, COBOL, S-COBOL, and TACL programming languages. Experience in using the Tandem utilities like FUP, Enscribe, Enform, Bind/XLD, SQL, DDL, INSPECT, Netbatch, Spooler, Peruse, Pathway concepts, 3. Experience with Connex knowledge on PI, TH, CH, PMC, CED, SMONINQY, CMSUTIL, NMI, EMS, Prognosis JD: Lead and mentor a team of support engineers focused on Connex app

Backend Automation Tester - Remote / Telecommute

Cynet Systems

Remote

Contract

Job Description: The Functional Test Analyst will work closely with the Technology team to develop, execute, and review test plans and test cases, report defects, and ensure system requirements are met. The role involves analyzing operational issues, maintaining knowledge of testing tools and methodologies, and collaborating with stakeholders to ensure quality outcomes. Requirement/Must Have: Bachelor's degree. 5 years of experience in functional analysis and testing within the software developm

Workday HRMS SME

1 Point System

Remote

Contract, Third Party

Role: Workday HRMS SME Location: 100% remote (must be currently located in either ME, NH, MA, RI, CT) Duration: 6 months contract Looking for someone strong in end user trainings Communication and personality will be a big part of getting this job So need great communicators Skills Needed -Experience with HRMS, preferably Workday (Time Tracking & Work Schedule). -Experience supporting end users with large-scale system rollouts or transitions. -Background in customer service, user support, traini

Business Analyst

Comcentia

Remote

Contract

Business operations specialist - work with cross-functional engineering teams to manage budget and financial reporting processes for an engineering organization. Support all aspects of P&L management from budget approval and management to working alongside finance on quarterly forecast reviews and variance analysis. Support engineering with cost analysis and evaluation for new project requests along with reporting on current projects. Manage a PowerBI reporting suite on financial performance. J

Lead Data Scientist (AWS SageMaker) :: Charlotte, NC (Only On-SIte)

Reliable Software Resources

Charlotte, North Carolina, USA

Contract

Job Role: Lead Data ScientistHire-Type: Contract to HireLocation: Charlotte, NC (Only On-Site) Required Skills/Abilities and KnowledgeAbility to read, write, speak and understand EnglishOutstanding interpersonal, communication and stakeholder relationship skills able to work effectively with customers from developers and operations personnel through senior managementMust be self-motivated, results-driven, and able to work with minimum supervisionIntellectually curiousExperience using a data scie

Enterprise Solution Specialist II

Main Sail, LLC

Remote

Contract

Position Description: Be the functional expert in Inventory management and warehouse management module for the overall business processes as well as system functionalityFull understanding of business process requirements with ability to identify process or system gaps and appropriate resolutionsHave strong configuration and functional knowledge in order to design solutions to fulfill business requirements with related functional and development teamsAbility to write valid functional specificati

Only w2 - Poweredge Server - Remote

Nachway Consulting

Remote

Contract

PowerEdge Server Location: Remote Duration: 1 + Year Contract Description: * Design, implement, and optimize Dell PowerEdge server solutions to meet business requirements * Collaborate with internal stakeholders to understand business needs and develop tailored solutions * Troubleshoot and resolve complex technical issues with PowerEdge servers and related systems * Develop and maintain technical documentation and knowledge base articles for PowerEdge solutions * Provide expert-level support

Adobe Cloud SME Specialist III

Eclaro

Remote or New York, New York, USA

Contract

Description of Work (Scope of work) The Adobe SME Experience Specialist shall work within the Digital Customer Service group of the Client, responsible for working with business partners to prioritize and execute enhancements, and analytic projects required to deliver business results. Including managing the Adobe CMS platform, to power all product brand, and customer experiences across the Authority Digital channels. The successful candidate will work independently as well as with other contra

XR Field Service Engineer 1- Orange County CA Area

GE Healthcare

Remote

Full-time

Job Description Summary The Field Engineer I performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and equipment installation techniques. Responsible for driving customer satisfaction through Service Excellence in the Orange County Area This

Epic Revenue Cycle Analyst

Evoke Technologies

Remote

Contract

Title: Epic Revenue Cycle Analyst Location: Remote Length: 12 Months Responsibilities The Epic Analyst is responsible for coordinating and participating in aspects of systems analysis, planning, design, development, testing, and implementationThis individual will be responsible for understanding hospital workflows, processes, policies and business operations and will participate in planning related to future workflowsThe analyst coordinates the completion and follow-up of change and enhancement

Change Management / Change Manager

Georgia IT

Remote

Contract

Change Management / Change Manager Insurance client (Business/home /Car) insurance Duration: 12+ months Rate: DOE Core skills strong change control/management person Job Description Overview -The Change Manager supports enterprise-wide IT change governance across infrastructure and application environments. -This role ensures that change activities are executed with precision, minimal risk, and full compliance with ITIL-aligned standards to maintain operational stability and process integrity.

Interface Engineer

Strategic Systems Inc

Remote

Contract

Job Title: Interface Engineer Location: Remote Duration: Long Term Job Description Interface Engineer The Interface Engineer will deliver exceptional customer service, address issues promptly, and develop innovative solutions during the implementation process. This role involves configuring and testing interfaces and applications, with daily interaction with external customers, Development, QA, Support staff and Microsoft peers. The Interface engineer will define technical interface specificati

SAP IS-U ABAP Developer

Nexxora Inc.

Remote

Third Party, Contract

SAP IS-U ABAP Developer Job Location: Remote Duration: 12 Months with possibility of extension Job Summary: We are seeking an experienced SAP IS-U ABAP Developer to support the development, customization, and optimization of our SAP for Utilities (IS-U) system. The ideal candidate will have strong hands-on experience in ABAP programming within the IS-U environment, particularly in modules like Device Management, Billing, Invoicing, and Customer Service. Key Responsibilities: Design, develop, t

Implementation Engineer - Order Generation

Strategic Systems Inc

Remote

Contract

Job Title: Implementation Engineer - Order Generation Location: Remote Duration: Long Term Job Description Implementation Engineer - Order Generation The Implementation Engineer will deliver exceptional customer service, address issues promptly, and develop innovative solutions during the implementation process. This role involves configuring and testing DICOM/HL7 applications, with daily interaction with external customers, Development, QA, Support staff and Microsoft peers.? The Implementatio

Microsoft Dynamics 365 techno-functional consultant

Cyquent, Inc.

Remote or Rockville, Maryland, USA

Full-time

Title: Microsoft Dynamics 365 techno-functional consultant Location: Rockville MD Duration: Long-Term Hybrid role Job Description: A Dynamics 365 Business Analyst plays a crucial role in bridging the gap between business needs and technical solutions within an organization leveraging Microsoft Dynamics 365. They work to understand, analyze, and translate business requirements into functional specifications for the Dynamics 365 platform, ensuring that the implemented solution effectively addres

Change Management / Change Manager

Binary Computer Int'l Corp.

Remote

Third Party, Contract

Change Management / Change Manager Insurance client ( Business/home /Car) insurance Remote Need redacted /masked DL copy along with submission Need Visa copy if candidate is H1B/ EAD Core skills strong change control/management person Job Description Overview -The Change Manager supports enterprise-wide IT change governance across infrastructure and application environments. -This role ensures that change activities are executed with precision, minimal risk, and full compliance with ITIL-aligne

ServiceNow Developer

iSpace, Inc

Remote

Contract

Job Title: ServiceNow Developer Location: 100% Remote Contract Duration - 6 Months Contract with a possibility of an extension We are looking for a ServiceNow Developer to join our client s dynamic and growing organization. The primary goal for this position will be to assist in development and administration of ServiceNow. The ServiceNow Developer will provide tools and resources necessary for successful implementation and use of industry best practices including but not limited to ITIL Inci