Entry Level Genesys Engineer Jobs

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Genesys Lead

Synapse Tech Services Inc

•

Plano, Texas, USA

Contract

Please share your resumes: Fasi at synapsetechservice dot com Position: Genesys Lead Location: Wilmington, DE / NY / NJ / Plano, TX / Chicago, IL / Columbus, OH Position ID: 441035 Mode: 5 Days Onsite Experience: 10+ years Contract: W2 Job Description We are seeking a Genesys Lead to support and troubleshoot Genesys Voice (Inbound/Outbound), Email, and Chat systems in a production environment. Key Responsibilities: Troubleshoot Genesys production issues and perform upgrades.Strong hands-on wi
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Posted 1 day ago

Genesys Lead demand

Sripen

•

Remote

Third Party, Contract

Job Description: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, media server, and ICON/Info MartConfigure op
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Posted 1 day ago | Updated 9 hours ago

Genesys CX Developer with Softphone.

Stanley David and Associates

•

Addison, Texas, USA

Full-time

Skill: Genesys CX Developer with Softphone. Must Have Technical/Functional Skills: AWS experience. Genesys Cloud CX, Softphone. Contact Center Routing experience. Experience with Onprem Genesys. Roles & Responsibilities: Mandatory: Design and Development experience in Genesys Cloud CX and Genesys Architecture. Experience in Softphone API integration with Genesys CX. Experience in Genesys SDK. Experience in Genesys Cloud CX administration, configuration and implementation. Strong experience Nod
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Posted 7 days ago

Genesys Chatbot consultant/IVR Developer- Remote

Hirex

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Remote

Third Party, Contract

HireX is the North American leader for People Solutions. A key player in the contingent staffing market, HireX provides unrivalled expertise in matching top talent with the most sought after North American employers. Hello, Hope you are doing well! Please do let me know if you are interested in the below role we have with our client. Please share me your updated resume. Genesys Chatbot consultant 12 Months Contract Minimum Remote Video hire Responsibilities - Minimum 3-5 years of application de
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Posted 8 days ago | Updated 3 days ago

Contact Center Data / AI Architect (Genesys / Five9) (450714)

Vaco by Highspring

•

Phoenix, Arizona, USA

Contract

Contact Center Data / AI Architect (Genesys / Five9) | 450714 DETAILS Location: Desert Ridge, AZ 85050 (onsite 3-days per week) Position Type: 12M Contract (w/ possibility to convert to fulltime) Hourly / Salary: flexible based on experience JOB SUMMARY Vaco Technology is currently seeking a Contact Center Data / AI Architect Genesys | AI Strategy / CCaaS Migration for a 12M contract opportunity located in Phoenix AZ (onsite 3-days per week). The Contact Center Data / AI Architect will lead th
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Posted 23 days ago | Updated 16 days ago

Genesys Developer at Charlotte, NC / Plano, TX /Atlanta, GA || Onsite from day 1st || Full Time

VeridianTech

•

Charlotte, North Carolina, USA

Full-time

Genesys Developer Charlotte, NC / Plano, TX /Atlanta, GA Onsite from day 1st Full Time Overview: Skill: Genesys Developer 10+ years of development and Implementation experience with contact center solutions On-premise and Cloud. Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes). Configure and troubleshoot Genesys software and hardware components. Integrate Genesys with Third-party applications and Systems. Strong development experie
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Posted 29 days ago | Updated moments ago

Genesys Lead

Reveille Technologies

•

Remote

Contract, Third Party

Hi, Job Title: Genesys Lead Job Location: Wilmington, DE / NY / NJ / Plano, TX / Chicago, IL / Columbus, OH / Remote Responsibilities: . Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolution Install and upgrade Genesys components in production environment Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layer Demonstrated knowledge and ability to trouble
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Posted 3 days ago | Updated 1 day ago

Genesys Systems Analyst

Randstad Digital

•

West Des Moines, Iowa, USA

Full-time

job summary: Are you a Genesys Cloud CX expert passionate about shaping exceptional customer experiences? Do you thrive on leading complex implementations, optimizing omnichannel flows, and integrating cutting-edge contact center technologies? We're p location: West Des Moines, Iowa job type: Permanent salary: $90,000 - 110,000 per year work hours: 9am to 5pm education: Bachelors responsibilities: Lead Omnichannel Development: Drive the design and deployment of sophisticated omnichannel fl
Posted 60+ days ago | Updated 2 hours ago

Genesys Analyst

Randstad Digital

•

West Des Moines, Iowa, USA

Contract

job summary: The Genesys Analyst has the responsibility and oversight for all aspects of Genesys Cloud CX's implementation within the integrations between Genesys Cloud and other contact center tools. This role is a key member of the technology team that enables Genesys to maximize individual, team, and organizational productivity by addressing contact center business requirements and providing direction and advice on how to further utilize its capabilities. Lead development and deployment of
Posted 60+ days ago | Updated 2 hours ago

Genesys Engineer - V

Judge Group, Inc.

•

Bridgewater, New Jersey, USA

Contract

Location: Bridgewater, NJ Salary: Negotiable Description: Our client is currently seeking a Genesys Engineer - V Location: The preference is to have the contractor near Cary or Ashburn but the vast majority of my engineers are all over the country so keeping an open mind on location. Working Model: Hybrid- If near Cary or Ashburn, 2 days per week, other than that we have not had any direction Duration: 08/15/2024 to 08/14/2025 Description: Title: Genesys Engineer Position Responsibilit
Posted 60+ days ago | Updated 4 hours ago

Genesys Developer

Buaut

•

Charlotte, North Carolina, USA

Contract

Genesys developer should be able to design, develop, and maintain Genesys-based contact center solutions to meet business requirements.This includes tasks like developing, customizing and configuring IVR flows/call flows, integration with external systems, and troubleshooting issues.Knowledge of different Genesys features like co-browsing/Agent assist/co-pilot and other AI features.
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Posted 44 days ago | Updated 18 days ago

Genesys Cloud Architecture

Yochana IT Solutions

•

Raritan, New Jersey, USA

Contract

Soft Skills requirements 1. Excellent communication and conversation skills (Verbal and Written) 2. Good documentation skills 3. Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: 1. Google Cloud Platform (Mandatory) 2. ITIL Foundation (Preferred) Skills required Understanding of SIP Protocols, Genesys Framework and Architecture Good Knowledge of SIP protocol. Hands on experience on multimedia setup (chat & email) environment Hands On experience o
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Posted 57 days ago | Updated 1 hour ago

HIRING NOW: Genesys & Five9 IVR/Data Ecosystem Consultant Location: Phoenix, AZ (Onsite)

Global IT Family

•

Phoenix, Arizona, USA

Contract

We are seeking a highly skilled Genesys and Five9 Data Ecosystem Consultant with deep expertise in IVR Routing and Contact Center Analytics, particularly in the context of CCaaS migration initiatives. This is an onsite role in Phoenix, AZ. Key Responsibilities:Deep knowledge of Genesys platforms including InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing Expertise with the Five9 data ecosystem and contact center reporting Define and implement data strategy for historical and real-time data migrati
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Posted 7 hours ago

Genesys Architect

Youngsoft

•

Livonia, Michigan, USA

Third Party, Contract

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Posted 60+ days ago | Updated 30 days ago

Genesys Architect

Sage IT Inc

•

Arkansas, USA

Full-time, Contract, Third Party

Genesys Lead Architect Charlotte, NC & Dallas, TX Onsite Contact Need someone who can do onsite from Day-One onsite for Hybrid. Thanks Abhinov Dara
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Posted 60+ days ago | Updated 7 hours ago

Genesys Developer

Innova Solutions, Inc

•

Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately looking for a Genesys Developer. Position type: Full-time, Contract Duration: 12 months (with high possibilities of extension) Location: Charlotte, NC / Plano, TX (Hybrid 3 days onsite 2 days remote) As a Genesys Developer, you will: Position Summary/Job description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.Configure and troubleshoot Genesys software and hardware compone
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Posted 60+ days ago | Updated 1 day ago

Genesys Lead

Alchemy Software Solutions LLC

•

Remote

Third Party, Contract

Position: Genesys Lead Location: Wilmington, DE / NY / NJ / Plano, TX / Chicago, IL / Columbus, OH / Remote JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to troubleshoot any compl
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Posted 14 hours ago | Updated 14 hours ago

Genesys Consultant :: Phoenix AZ

Sage IT Inc

•

Phoenix, Arizona, USA

Third Party, Contract

Genesys Developer Phoenix, AZ Long Term Contract JD: Candidate must have Deep knowledge of call flows, IVR, skill-based routing, omnichannel servicing, and customer journey orchestration. Candidate must be able to : Assess the current Genesys architecture (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and design a migration roadmap to a CCaaS platform. Evaluate and recommend which components of Genesys should be migrated, retired, or replaced. knowledge of Routing Logic & WFM Analyze exi
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Posted 23 days ago | Updated 7 hours ago

Genesys Developer/Lead demand - C2C - Wilmington, DE (5 Days of Onsite)

Vy Systems

•

Wilmington, Delaware, USA

Contract, Third Party

Bachelor s degree in Computer Science, Engineering, or a related field Minimum 5 years of professional experience in software development, DevOps, or web content management. Proven expertise with OpenText Web CMS (TeamSite), version 16 or above, OpenDeploy, and LiveSite. Experience with Workflow Modeler, FormsPublisher, SitePublisher components/rules, and CSSDK integration. Backend: Java, J2EE, Node.js, Python, Spring Boot. Frontend: React, Angular, Vue.js, Svelte, TypeScript, JavaScript (ES6+),
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Posted 10 days ago | Updated 2 days ago

Genesys Cloud CX Developer

Robert Half

•

Des Moines, Iowa, USA

Full-time

Description Genesys Cloud CX Developer Location: Hybrid - Des Moines, IA (2 days/week onsite) Type: Full-Time, Direct Hire Position Overview: We are seeking an experienced Genesys Cloud CX Developer with a strong focus on Terraform, CI/CD pipelines, and backend development to join a growing and financially stable organization. This role offers a unique opportunity to work on cutting-edge customer experience solutions in a collaborative environment. Relocation assistance and sponsorship for el
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Posted 16 days ago | Updated 17 hours ago