Entry Level Genesys Engineer Jobs

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Genesys Cloud CX3

Verito Solutions

•

US

Contract, Third Party

Senior Consultant, IT Architecture We are seeking a highly skilled and experienced Genesys Cloud CX3 Expert to lead the design, implementation, and integration of our customer experience solutions. This role requires deep technical expertise in Genesys CLoud CX3, API integrations, and AI-driven customer engagement. You will work closely with cross-functional teams to deliver scalable, intelligent, and seamless contact center solutions. "*Lead end-to-end implementation of Genesys Cloud CX3 sol
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Posted 4 days ago | Updated 2 hours ago

Genesys & Oracle Cloud developer

Cloudious

•

Remote or US

Contract, Third Party

Job title: Genesys & Oracle Cloud developer Location: Remote Rate: $70/hr on C2C Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation : Lead onsite CRM initiatives i
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Posted 38 days ago | Updated 4 hours ago

Fulltime Hire // Genesys CX with ( Snowflake or Softphone ) // Addison, TX , Charlotte, NC

Volto Consulting

•

US

Full-time

Role1. Genesys CX with Snowflake and Reporting // Addison, TX Role 2. Genesys CX Developer with Softphone // Addison, TX / Charlotte, NC Fulltime Roles. Skill: Genesys CX with Snowflake and Reporting Must Have Technical/Functional Skills: AWS experience. Genesys Cloud CX, Snowflake and Reporting. Contact Center Routing experience. Experience with Onprem Genesys.
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Posted 4 days ago | Updated 1 day ago

Genesys Systems Analyst

Randstad Digital

•

West Des Moines, Iowa, USA

Full-time

job summary: Are you a Genesys Cloud CX expert passionate about shaping exceptional customer experiences? Do you thrive on leading complex implementations, optimizing omnichannel flows, and integrating cutting-edge contact center technologies? We're partnering with a leading organization to find a Genesys Cloud CX Analyst to drive the strategic development and oversight of their Genesys Cloud CX platform. This is a pivotal role for a technologist who wants to significantly impact customer inte
Posted 15 days ago | Updated moments ago

Genesys Analyst

Randstad Digital

•

West Des Moines, Iowa, USA

Contract

job summary: The Genesys Analyst has the responsibility and oversight for all aspects of Genesys Cloud CX's implementation within the integrations between Genesys Cloud and other contact center tools. This role is a key member of the technology team that enables Genesys to maximize individual, team, and organizational productivity by addressing contact center business requirements and providing direction and advice on how to further utilize its capabilities. Lead development and deployment of
Posted 15 days ago | Updated moments ago

Genesys Developer

Caresoft

•

New York, New York, USA

Contract, Third Party

Title: Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities: Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems. Experience with management and development of speech recognition systems and grammars. Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI Web service, API and other cross system communication p
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Posted 2 days ago | Updated 1 day ago

Genesys Cloud Architecture

Yochana IT Solutions

•

Raritan, New Jersey, USA

Contract

Soft Skills requirements 1. Excellent communication and conversation skills (Verbal and Written) 2. Good documentation skills 3. Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: 1. Google Cloud Platform (Mandatory) 2. ITIL Foundation (Preferred) Skills required Understanding of SIP Protocols, Genesys Framework and Architecture Good Knowledge of SIP protocol. Hands on experience on multimedia setup (chat & email) environment Hands On experience o
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Posted 9 days ago | Updated moments ago

Genesys Engineer - V

Judge Group, Inc.

•

Bridgewater, New Jersey, USA

Full-time

Location: Bridgewater, NJ Salary: Negotiable Description: Our client is currently seeking a Genesys Engineer - V Location: The preference is to have the contractor near Cary or Ashburn but the vast majority of my engineers are all over the country so keeping an open mind on location. Working Model: Hybrid- If near Cary or Ashburn, 2 days per week, other than that we have not had any direction Duration: 08/15/2024 to 08/14/2025 Description: Title: Genesys Engineer Position Responsibilit
Posted 60+ days ago | Updated 3 hours ago

Genesys Cloud Specialist

Cloud Destinations LLC

•

Remote

Contract

We are looking for a talented Genesys Cloud Specialist to join our team and help us deliver exceptional cloud contact center solutions to our clients.Location: Remote (EST Hours)Duration: 12 MonthsEAD will not works,Shifts Available:Shift #7:4 days, 10-hour shifts Monday, Tuesday, Thursday, and Friday from 2:00 AM to 12:00 PM EST.Days off: Wednesday, Saturday, and Sunday. Job Description:Position Overview: The Remote Genesys Cloud Specialist will be responsible for the hands-on troubleshooting,
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Posted 1 day ago

Genesys Developer

Tandym Tech

•

Charlotte, North Carolina, USA

Contract

A financial services firm has a great opportunity awaiting a new Genesys Developer. This person can sit in Charlotte, NC or Detroit, MI. Responsibilities: The Genesys Developer will: Design, develop, deploy, and support constantly evolving IVR based on business requirements Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developed Work collaborative with other IT teams, such as middleware and s
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Posted 21 days ago | Updated 7 hours ago

Genesys Architect

Youngsoft

•

Livonia, Michigan, USA

Third Party, Contract

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Posted 35 days ago | Updated 16 days ago

Genesys Cloud Contact Center SME

Brezo Business Solutions LLP

•

Remote

Contract

We are hiring for a Genesys SME long term contractual job opportunity as posted below. Interested ! Please apply with your most updated resume. Title: Genesys Cloud Contact Center SME Location: Fully Remote Shift #: Mon Tues, Thurs-Fri ; 2am-12pm ET Duration: 1 yr Desired Start: June ASAP Requirements: Should be able to pass a drug screening, background check, and Public Trust Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implem
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Posted 1 day ago

Genesys Cloud+ Java SME (Pennington, NJ; Plano, TX; Charlotte, NC)

Apex 2000

•

Pennington, New Jersey, USA

Contract

Genesys Cloud+ Java SME Location: Pennington, NJ; Plano, TX; Charlotte, NC Duration: 9-12Month Implementing Client: Infosys JD: 10+ yrs exp on contact center Solutions on Prem and cloudConfigure and troubleshoot Genesys Software and hardware components.Genesys Cloud development & Integrations.Strong knowledge on Genesys framework, IVR Development, scripting, Routing, and reportingJava, Java Spring Boot, Hibernate, Spring (MVC), Restful Web servicesTroubleshooting Genesys issues, log analysis,
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Posted 25 days ago

Genesys Architect

Sage IT Inc

•

Arkansas, USA

Full-time, Contract, Third Party

Genesys Lead Architect Charlotte, NC & Dallas, TX Onsite Contact Need someone who can do onsite from Day-One onsite for Hybrid. Thanks Abhinov Dara
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Posted 53 days ago | Updated 8 hours ago

Lead CRM Consultant - Oracle Service Cloud and Genesys

Danta Technologies

•

Milpitas, California, USA

Contract

We are currently hiring for an exciting opportunity with our client for the role of Lead CRM Consultant - Oracle Service Cloud & Genesys in Milpitas, CA - Onsite. I'd like you to please go through the job description for your reference. If you are interested, please apply here. Job Title: Lead CRM Consultant - Oracle Service Cloud & Genesys Location: Milpitas, CA - Onsite Duration: Contract (6+ Months and Extendable) Rate: $50/hr - $55/hr on W2 All Inclusive Danta Technologies payroll OR $65/
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Posted 2 days ago | Updated 1 hour ago

Genesys Developer

Innova Solutions, Inc

•

Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately looking for a Genesys Developer. Position type: Full-time, Contract Duration: 12 months (with high possibilities of extension) Location: Charlotte, NC / Plano, TX (Hybrid 3 days onsite 2 days remote) As a Genesys Developer, you will: Position Summary/Job description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.Configure and troubleshoot Genesys software and hardware compone
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Posted 46 days ago | Updated 9 days ago

Genesys Cloud Specialist

TOPSYSIT

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Remote

Contract

Job Title: Genesys Cloud Specialist Location: Remote Duration: 12 Months Contract Shift #7: 4 days, 10-hour shifts Monday, Tuesday, Thursday, and Friday from 2:00 AM to 12:00 PM EST. Days off: Wednesday, Saturday, and Sunday. Job Description: Position Overview: The Remote Genesys Cloud Specialist will be responsible for the hands-on troubleshooting, updates, configurations, and patching of Genesys Cloud Contact Center solutions. The ideal candidate will have a strong background in cloud contact
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Posted 1 day ago

Genesys Cloud IVR Developer (Pennington, NJ; Plano, TX; Charlotte, NC)

Apex 2000

•

Plano, Texas, USA

Contract

Genesys Cloud IVR Developer Location: Pennington, NJ; Plano, TX; Charlotte, NC Duration: 9-12 months Implementing Client: Infosys JD: 5+ Years of experience in designing and developing on Genesys Cloud CX Components and Genesys Architect Call Flows5+ Years of experience in Genesys Cloud CX administration configuration and implementation.Should have developed Architect Call flow from scratch for Routing / Agent & Queue selection Logics, hand-on experience in Cloud API s / On-Prem API s integrat
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Posted 25 days ago

IVR Chatbot Developer with Genesys and Cloud CX

HCL Global Systems

•

Newark, New Jersey, USA

Contract

Title: IVR Chatbot Developer (Genesys focus), Level 3, Location: Newark, NJ (Hybrid) Duration: 9-12-month engagement In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR Bot. The ideal candidate has experience with complex projects (we are designing intuitive solutions that allow callers to communicate naturally and effici
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Posted 28 days ago

Genesys Cloud Architect

eGrove Systems Corporation

•

Austin, Texas, USA

Contract

Job Description - Genesys Cloud Architect Austin, TX / Denver, CO [ONSITE] Any Visa HCL Western Union. Genesys Cloud CX Development| Visual Tools From a high-level Architect's perspective, building voice/digital bots. While having a foundation understanding of variables, loops, decision logic, and switch statements To build voice/digital bots in Genesys Cloud CX, any required integrations, additional technical skills may be valuable or necessary. Integration & Backend Skills- Working with APIs
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Posted 10 hours ago