21 results (0 new)
Hybrid in Lansing, Michigan
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12d ago
Job Title: Sr. Genesys Developer Location: Lansing, MI Hybrid (Onsite 2 days/week from Day 1) Duration: 12+ Month Contract Required Skills & Experience: Strong hands-on experience with Genesys On-Prem Expertise in IWD (Intelligent Workload Distribution) Advanced Routing development File Server Capture integration experience Working knowledge of Graph API Solid Oracle DB experience
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Contract
Depends on Experience
Remote
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6d ago
Job DescriptionWe are seeking an experienced Genesys Cloud IVR Developer with strong hands-on experience in designing and developing IVR call flows across omni-channel environments. The ideal candidate will have deep technical knowledge of Genesys Cloud, integrations, data actions, bot development, and CRM connectivity. This role requires 5 to 8 years of relevant experience with strong analytical, troubleshooting, and configuration skills. Key ResponsibilitiesDesign and develop IVR call flows fo
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Contract
$50 - $55
Hybrid in Lansing, Michigan
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15d ago
Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Third Party, Contract
Depends on Experience
Hybrid in Charlotte, North Carolina
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19d ago
Job Title: Genesys DeveloperLocation: Charlotte or Detroit for Hybrid model - 3 days a weekDuration: Start Date: 11/10/2025 to Est. End Date: 12/31/2026Interview Process: Video conference - provide location and best time to interview.Genesys Developer** Genesys Cloud developer experience;** Chatbot and Generative AI experience; AWS Cloud experience;**Ability to interpret business requirements and craft technical solution designs.**Effective communicator, collaborative; ability to work in and wit
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Contract, Third Party
Depends on Experience
Michigan
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Yesterday
Work Location & Arrangement Location: Lansing, Michigan Work Arrangement: Hybrid Mode of Interview: In-person Technical Expertise Required The ideal candidate possesses a deep understanding of the Genesys ecosystem, with specialized knowledge in Genesys Intelligent Workload Distribution (iWD) and multi-channel routing. Genesys Architecture & Framework Deep understanding of Genesys system architecture On-Prem, including design for scalability, high-availability, and security. Expertise in compo
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Third Party, Contract
Hybrid in Charlotte, North Carolina
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Today
DTS is looking for experienced QA Analyst for a Direct Client position based in Charlotte, NC or Remote Top 3 Soft Skills: Effective communicator Passion for learning new tools/skills Collaborative by nature Top 3 Hard Skills: Python Mobile testing (e.g. Appium) IVR systems Job Description: Responsibilities Help create a culture that motivates teams to ensure zero defects into production. Work across teams to understand enterprise quality requirements and ensure adoption of core processes and s
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Contract, Third Party
DOE
Hybrid in Detroit, Michigan
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Today
DTS is looking for experienced QA Analyst (Genesys IVR) for a Direct Client position based in Detroit, MI Top 3 Soft Skills: Effective communicator Passion for learning new tools/skills Collaborative by nature Top 3 Hard Skills: Python Mobile testing (e.g. Appium) IVR systems Job Description: Responsibilities Help create a culture that motivates teams to ensure zero defects into production. Work across teams to understand enterprise quality requirements and ensure adoption of core processes and
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Contract, Third Party
DOE
Hybrid in Charlotte, North Carolina
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Today
DTS is looking for experienced Genesys Cloud Developer for our direct client project in Charlotte, NC Daily Responsibilities: Design, develop, deploy, and support constantly evolving IVR and Web Messaging based on business requirements.Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developedWork collaborative with other IT teams such as Middleware and Salesforce engineering.Responsible for work
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Contract
DOE
Hybrid in Lansing, Michigan
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15d ago
Position: Sr. Genesys Developer- 151234 Location: Lansing MI (Hybrid) Duration: 12+ months MOI: In-person Interview Direct Client: State of MI NOTE: **Passport Number Mandatory** Top Skills & Years of Experience: - 3-5+ years for the overall Genesys administration/IWD support experience - Java - Used for building/maintaining routing strategies, APIs, and integration components in Genesys environment 3-5+ years - JavaScript - Used in web services, APIs, and Genesys Workspace customizations 3-5
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Third Party, Contract
Depends on Experience
Remote
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25d ago
Over 10 Years of experience as AWS Architect. Good Experience in AWS Connect. Good Experience in AWS ,AWS Connect, AWS services (such as Lambda, S3, CloudWatch). Good experience in Pyrthon,Java Script. Good experience in Contact Center engineering work history with legacy contact center vendors like Genesys, Avaya, Cisco. Good Communication skills. Thanks and Regards, Aju Shakti Group IncPhone: Email: Fax:
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Contract
Depends on Experience
Tysons, Virginia
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Today
Overview LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance our partnership with Genesys and lead go-to-market architecting for LMI's Call Center as a Service (CCaaS) solutions. This role requires a self-starter who can drive strategic initiatives, manage go-to-market efforts, support business development teams as a platform expert, and enable LMI's delivery teams to maximize value from the partnership. The ideal candidate blends Genesys techni
Full-time
No location provided
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Today
SummaryWe're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. Our game-changers: * Challenge Conventions * Deliver outcomes unimagined * Create experiences that go beyond W
Full-time
USD 114,864.00 - 180,501.00 per year
Remote
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30+d ago
Position Summary: The Genesys Cloud Data Analyst is responsible for serving as the leading change agent for the development and implementation of process improvement initiatives throughout the division. Drives process improvement initiatives that create long-term cost savings and efficiencies with the strongest return on investment (ROI). Essential Functions and Job Responsibilities: Effectively communicates, motivates, and creates accountability with divisional leadership and shared service.
Full-time
Lansing, Michigan
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18d ago
Job Title: Sr. Genesys Developer Location with zip code: Lansing, MI 48933 Duration: 1 year Pay Rate: $70-$75/Hour Interview: At least 1 Years from projected start date. Job Description: 3-5+ years for the overall Genesys administration/IWD support experienceJava - Used for building/maintaining routing strategies, APIs, and integration components in Genesys environment 3-5+ yearsJavaScript - Used in web services, APIs, and Genesys Workspace customizations 3-5+ yearsOracle Database - Writing SQL
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Full-time
$70 - $75
Remote
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12d ago
We re Hiring! Join us for a long-term remote opportunity where your expertise truly makes an impact. We re looking for a skilled Genesys Cloud Contact Center Tier Engineer to be part of our team. This is a 12-month contractual role. Shift is 2 AM-12 PM ; Sun-Wed (4*10 hrs) Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implementation, upgrading/patching, and technical trouble-shooting support experience in voice, UC, Contact Cen
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Contract
Depends on Experience
Charlotte, North Carolina
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Today
Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Genesys Engage Engineer in Charlotte, NC Irving TX, Minneapolis MN, (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not
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Full-time
69.5/hr - 78.31/hr
Newark, New Jersey
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Today
Job Title: Genesys IVR Tester Location: Newark, NJ - Onsite Job type: Contract Job Description Genesys IVR Tester with Cyara experience Thanks and Regards, Abhishek Senior Technical Recruiter Office: Extn: 2181 Direct Number : Email: IMPORTANT: The contents of this email and any attachments are confidential. They are intended for the named recipient(s) only. If you have received this email by mistake, please notify the sender immediately and do not disclose the contents to anyone or make cop
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Third Party, Contract
$DOE
Remote
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Today
Our client, a global software company, is looking to hire 3 Genesys Composer Routing Developer for a 3-6 month contract. The consultants will be working remotely supporting routing and another for Engage eservices/ digital. Required Skills: Minimum seven years voice/routing experience (Genesys Composer experience) Experience using Genesys composer to create and maintain complex routing strategies Strong leadership and organizational skills Excellent communication and presentation skills with s
Contract
Remote
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12d ago
We re looking for a skilled Genesys WFM to be part of our team. This is a 12-month contractual role and is fully remote. Genesys Workforce management (WFM) specialist with following responsibilities: Forecasting: Create accurate staffing plans that account for projected contact volumes and average handle times, considering various agent skills and skill levels. Scheduling: Develop and manage schedules that optimize work performance to achieve operational goals. Real-time Adherence: Monitor rea
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Contract
Depends on Experience
Bridgewater, New Jersey
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Today
Location: Bridgewater, NJ Salary: Negotiable Description: Our client is currently seeking a Genesys Engineer - V Location: The preference is to have the contractor near Cary or Ashburn but the vast majority of my engineers are all over the country so keeping an open mind on location. Working Model: Hybrid- If near Cary or Ashburn, 2 days per week, other than that we have not had any direction Duration: 08/15/2024 to 08/14/2025 Description: Title: Genesys Engineer Position Responsibilit
Contract
